B
CVE Numbering Authority
OTRS EasyVista-OTRS GmbH
- Country
- Germany
- Organization type
- Vendor
- Program role
- CNA
- Root
- mitre
- Scope
- Vulnerabilities affecting the products, their security-relevant components, and functionality developed and maintained by companies within the EasyVista Group, including: OTRS - OTRS and features developed and maintained by OTRS GmbH; OTRS container distribution bundle, including container images customized, configured, or maintained by OTRS GmbH; OTRS SaaS and platform components developed and operated by OTRS GmbH; and security-relevant functionality and integrations developed and maintained by OTRS GmbH. EasyVista - EV Service Manager; EV Service Apps; EV Self Help; EV Observe; EV Digital Experience Monitoring; EV Reach; and EV Discovery.
75.0/100 over 17 records
in the last 180 days
· 75.1/100 over 91 all-time
The rules, last 180 days
Share of the records earning each credit, and the points it is worth.
Describe: can a reader tell what the vulnerability is?
25.0 / 25Description
An English description that is not a placeholder: full credit from 200 characters, 0.7 from 80, 0.4 from 40, none below.
100% · 10.0/10
Title
A title.
100% · 5.0/5
Cwe
A weakness as a CWE identifier in problemTypes; a free-text problem type without one earns a quarter.
100% · 10.0/10
Scope: can a reader tell whether they are affected?
18.0 / 25Affected
An affected entry naming both a vendor and a product; one side missing or 'n/a' earns half.
100% · 10.0/10
Versions
An affected entry stating versions, as a version or a bound; a defaultStatus alone earns half.
100% · 8.0/8
Cpe
A CPE on an affected entry, or a cpeApplicability block.
0% · 0.0/7
Assess: can a reader tell how bad it is?
20.0 / 25Severity
A severity statement in the CNA container: a CVSS v3 or v4 vector, an SSVC decision, or a vendor rating as an 'other' metric. A CVSS v2 vector alone earns half.
100% · 15.0/15
Modern severity
A CVSS v4 vector or an SSVC decision.
0% · 0.0/5
Impacts
An impacts entry (a CAPEC identifier or an impact description).
100% · 5.0/5
Act: can a reader tell what to do about it?
12.0 / 25References
At least one reference.
100% · 7.0/7
Reference tags
At least one reference carrying tags.
0% · 0.0/5
Remediation
A reference tagged 'patch'; one tagged 'vendor-advisory', 'mitigation' or 'release-notes' earns 0.6.
0% · 0.0/8
Solutions
A solution or a workaround.
100% · 5.0/5
Context, not score
- Severity supplied by an ADP
- 0% (0 records)
- Weakness supplied by an ADP
- 0% (0 records)
- No severity statement
- 0%
- Descriptions under 100 characters
- 0%
- Known exploited
- 0
- Reservation to publication
- median 23.8 days · p90 48.8 days
- Rejected records
- 0
Score per publication year
| 2026 | 75.0 | 18 |
| 2025 | 76.4 | 7 |
| 2024 | 78.27 | 9 |
| 2023 | 75.0 | 11 |
| 2022 | 71.82 | 14 |
| 2021 | 74.67 | 18 |
| 2020 | 76.44 | 14 |
Badge