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3 vulnerabilities found for virtual_agent_api by servicenow

FKIE_CVE-2025-12420

Vulnerability from fkie_nvd - Published: 2026-01-12 22:16 - Updated: 2026-01-27 20:25
Severity ?
9.8 (Critical) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Summary
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
References
psirt@servicenow.comhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2587329Vendor Advisory
Impacted products
Vendor Product Version
servicenow now_assist_ai_agents *
servicenow now_assist_ai_agents *
servicenow virtual_agent_api *
servicenow virtual_agent_api *
To clipboard 

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CVE-2025-12420 (GCVE-0-2025-12420)

Vulnerability from cvelistv5 – Published: 2026-01-12 21:29 – Updated: 2026-02-26 15:04
VLAI?
Title
Unauthenticated Privilege Escalation in ServiceNow AI Platform
Summary
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
Severity ?
9.3 (Critical)
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:P/S:N/AU:Y/R:U/V:C/RE:H/U:Amber
CWE
  • CWE-250 - Execution with Unnecessary Privileges
Assigner
SN
References
Impacted products
Vendor Product Version
ServiceNow Now Assist AI Agents Affected: 5.0.26 , ≤ 5.1.17 (semver)
Affected: 5.0.26 , ≤ 5.2.18 (semver)
Create a notification for this product.
    ServiceNow Virtual Agent API Affected: 0 , < 3.15.2 (semver)
Affected: 0 , < 4.0.4 (semver)
Create a notification for this product.
Credits
Aaron Costello – AppOmni
Show details on NVD website
To clipboard 

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CVE-2025-12420 (GCVE-0-2025-12420)

Vulnerability from nvd – Published: 2026-01-12 21:29 – Updated: 2026-02-26 15:04
VLAI?
Title
Unauthenticated Privilege Escalation in ServiceNow AI Platform
Summary
A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
Severity ?
9.3 (Critical)
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:P/S:N/AU:Y/R:U/V:C/RE:H/U:Amber
CWE
  • CWE-250 - Execution with Unnecessary Privileges
Assigner
SN
References
Impacted products
Vendor Product Version
ServiceNow Now Assist AI Agents Affected: 5.0.26 , ≤ 5.1.17 (semver)
Affected: 5.0.26 , ≤ 5.2.18 (semver)
Create a notification for this product.
    ServiceNow Virtual Agent API Affected: 0 , < 3.15.2 (semver)
Affected: 0 , < 4.0.4 (semver)
Create a notification for this product.
Credits
Aaron Costello – AppOmni
Show details on NVD website
To clipboard 

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