Search criteria
2 vulnerabilities found for SupportCandy – Helpdesk & Customer Support Ticket System by supportcandy
CVE-2024-13552 (GCVE-0-2024-13552)
Vulnerability from cvelistv5 – Published: 2025-03-07 09:21 – Updated: 2025-03-07 14:15
VLAI?
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Severity ?
4.3 (Medium)
CWE
- CWE-285 - Improper Authorization
Assigner
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| supportcandy | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
* , ≤ 3.3.0
(semver)
|
Credits
Tim Coen
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2024-13552",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-03-07T14:15:21.434193Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2025-03-07T14:15:46.926Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System",
"vendor": "supportcandy",
"versions": [
{
"lessThanOrEqual": "3.3.0",
"status": "affected",
"version": "*",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Tim Coen"
}
],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don\u0027t belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 4.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-285",
"description": "CWE-285 Improper Authorization",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2025-03-07T09:21:14.155Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306\u0026old_path=%2Fsupportcandy%2Ftrunk"
}
],
"timeline": [
{
"lang": "en",
"time": "2025-03-06T20:26:26.000+00:00",
"value": "Disclosed"
}
],
"title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.3.0 - Insecure Direct Object Reference"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2024-13552",
"datePublished": "2025-03-07T09:21:14.155Z",
"dateReserved": "2025-01-20T20:28:18.249Z",
"dateUpdated": "2025-03-07T14:15:46.926Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}
CVE-2024-13552 (GCVE-0-2024-13552)
Vulnerability from nvd – Published: 2025-03-07 09:21 – Updated: 2025-03-07 14:15
VLAI?
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.3.0 - Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.
Severity ?
4.3 (Medium)
CWE
- CWE-285 - Improper Authorization
Assigner
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| supportcandy | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
* , ≤ 3.3.0
(semver)
|
Credits
Tim Coen
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2024-13552",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-03-07T14:15:21.434193Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2025-03-07T14:15:46.926Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System",
"vendor": "supportcandy",
"versions": [
{
"lessThanOrEqual": "3.3.0",
"status": "affected",
"version": "*",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Tim Coen"
}
],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don\u0027t belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 4.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-285",
"description": "CWE-285 Improper Authorization",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2025-03-07T09:21:14.155Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306\u0026old_path=%2Fsupportcandy%2Ftrunk"
}
],
"timeline": [
{
"lang": "en",
"time": "2025-03-06T20:26:26.000+00:00",
"value": "Disclosed"
}
],
"title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.3.0 - Insecure Direct Object Reference"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2024-13552",
"datePublished": "2025-03-07T09:21:14.155Z",
"dateReserved": "2025-01-20T20:28:18.249Z",
"dateUpdated": "2025-03-07T14:15:46.926Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.1"
}