CVE-2024-28987 (GCVE-0-2024-28987)

Vulnerability from cvelistv5 – Published: 2024-08-21 21:17 – Updated: 2025-10-21 22:55
VLAI CISA Shadowserver Previdian
Title
SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Summary
The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.
Severity
9.1 (Critical)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
SSVC
Exploitation: active Automatable: yes Technical Impact: total
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2024-10-16 12:59 UTC
CWE
  • CWE-798 - Use of Hard-coded Credentials
Assigner
SolarWinds CNA under the mitre root
CNA scorecard B 83/100 over 30 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
SolarWinds Web Help Desk Affected: 12.8.3 Hotfix 1 and previous versions
guessed Create a notification for this product.
solarwinds webhelpdesk Affected: 0 , ≤ 12.8.3 (custom)
    cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*
Create a notification for this product.
Credits
Zach Hanley
CISA
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 8d4b0c92-f560-441c-8fd5-f910d1539b64

Vulnerability ID: CVE-2024-28987

Status: Confirmed

Status Updated: 2024-10-15 00:00 UTC

Exploited: Yes

Timestamps
First Seen: 2024-10-15
Asserted: 2024-10-15
Scope
Notes: SolarWinds Web Help Desk Hardcoded Credential Vulnerability | Affected: SolarWinds / Web Help Desk | Description: SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data. | Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. | Due date: 2024-11-05 | Known ransomware campaign use (KEV): Unknown | Notes (KEV): https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987 ; https://nvd.nist.gov/vuln/detail/CVE-2024-28987
Evidence

Type: Vendor Report

Signal: Successful Exploitation

Confidence: 80%

Source: cisa-kev

Details
Cwes CWE-798
Feed CISA Known Exploited Vulnerabilities Catalog
Product Web Help Desk
Due Date 2024-11-05
Date Added 2024-10-15
Vendorproject SolarWinds
Vulnerabilityname SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Knownransomwarecampaignuse Unknown
References
Created: 2026-02-02 12:26 UTC | Updated: 2026-11-04 13:36 UTC
Shadowserver
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 079ea830-51e8-49f2-9df3-945e645903a0

Vulnerability ID: CVE-2024-28987

Status: Confirmed

Status Updated: 2026-11-12 17:41 UTC

Exploited: Yes

Characteristics
Severity: 91.0
Timestamps
First Seen: 2026-11-12
Asserted: 2026-11-12
Last Seen: 2026-11-12
Scope
Asset Exposure: ['internet-facing']
Notes: Affected: SolarWinds / SolarWinds Web Help Desk (WHD) | Class: other-software | Severity: Critical (CVSS 9.1) | IoT: no | In CISA KEV: yes | Honeypot connections on 2026-11-12: 1
Evidence

Type: Honeypot

Signal: In The Wild Attempts

Confidence: 70%

Source: shadowserver

Details
1D 1
Iot no
Feed Shadowserver Foundation honeypot/exploited-vulnerabilities
Type http-scan
Class other-software
7D Avg 0
Vendor SolarWinds
30D Avg 0
90D Avg 0
Product SolarWinds Web Help Desk (WHD)
Cisa Kev yes
Connections 1
Observation Date 2026-11-12
Vulnerability Class CVSS
Vulnerability Score 9.1
Vulnerability Severity Critical
References
Created: 2026-11-14 01:01 UTC | Updated: 2026-11-14 01:01 UTC
Previdian
Known Exploited Vulnerability - GCVE BCP-07 Compliant
KEV entry ID: 3341c0c9-62a4-4b38-a267-96314eeaba44

Vulnerability ID: CVE-2024-28987

Status: Confirmed

Status Updated: 2024-10-15 00:00 UTC

Exploited: Yes

Timestamps
First Seen: 2024-10-15
Asserted: 2024-10-15
Scope
Notes: KEVIntel entry: SolarWinds Web Help Desk Hardcoded Credential Vulnerability | Affected: SolarWinds / Web Help Desk | CVSS: 9.1 (CRITICAL) | Used in malware: unknown | Not yet in CISA KEV: False
Evidence

Type: Public Report

Signal: Successful Exploitation

Confidence: 70%

Source: kevintel

Details
Feed KEVIntel (kevintel.com)
Title SolarWinds Web Help Desk Hardcoded Credential Vulnerability
Vendor SolarWinds
Product Web Help Desk
Added Date 2024-10-15T00:00:00.000Z
Cvss Score 9.1
Epss Score None
Cvss Severity CRITICAL
Epss Percentile None
Used In Malware unknown
Ahead Of Cisa Kev None
Not Yet In Cisa Kev False
References
Created: 2026-06-23 14:05 UTC | Updated: 2026-07-10 06:14 UTC
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "affected": [
          {
            "cpes": [
              "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "unknown",
            "product": "webhelpdesk",
            "vendor": "solarwinds",
            "versions": [
              {
                "lessThanOrEqual": "12.8.3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28987",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-10-16T12:59:52.543547Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-10-15",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
              },
              "type": "kev"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:46.764Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-10-15T00:00:00.000Z",
            "value": "CVE-2024-28987 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      },
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-24T22:45:30.565Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
          }
        ],
        "title": "CVE Program Container",
        "x_generator": {
          "engine": "ADPogram 0.0.1"
        }
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.3 Hotfix 1 and previous versions"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "user": "00000000-0000-4000-9000-000000000000",
          "value": "Zach Hanley"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.\u003cbr\u003e\u003cbr\u003e"
            }
          ],
          "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-21",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-21 Exploitation of Trusted Credentials"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 9.1,
            "baseSeverity": "CRITICAL",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-798",
              "description": "CWE-798 Use of Hard-coded Credentials",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2024-08-22T11:43:41.569Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
        },
        {
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.\u003cbr\u003e"
            }
          ],
          "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28987",
    "datePublished": "2024-08-21T21:17:23.041Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-10-21T22:55:46.764Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "cisa_known_exploited": {
      "cveID": "CVE-2024-28987",
      "cwes": [
        "CWE-798"
      ],
      "dateAdded": "2024-10-15",
      "dueDate": "2024-11-05",
      "forensicTriage": "No",
      "knownRansomwareCampaignUse": "Unknown",
      "notes": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987 ; https://nvd.nist.gov/vuln/detail/CVE-2024-28987",
      "product": "Web Help Desk",
      "requiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
      "shortDescription": "SolarWinds Web Help Desk contains a hardcoded credential vulnerability that could allow a remote, unauthenticated user to access internal functionality and modify data.",
      "vendorProject": "SolarWinds",
      "vulnerabilityName": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability"
    },
    "epss": {
      "cve": "CVE-2024-28987",
      "date": "2026-11-14",
      "epss": "0.93299",
      "percentile": "0.9984"
    },
    "fkie_nvd": {
      "cisaActionDue": "2024-11-05",
      "cisaExploitAdd": "2024-10-15",
      "cisaRequiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
      "cisaVulnerabilityName": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
      "configurations": [
        {
          "nodes": [
            {
              "cpeMatch": [
                {
                  "criteria": "cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*",
                  "matchCriteriaId": "BDE3AF89-F0D2-4F3C-9565-F6DEA8B2BAC7",
                  "versionEndExcluding": "12.8.3",
                  "vulnerable": true
                },
                {
                  "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*",
                  "matchCriteriaId": "331BF887-F099-419E-9664-EE2EC76E2E23",
                  "vulnerable": true
                },
                {
                  "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*",
                  "matchCriteriaId": "7FCFD6C1-EF56-47F4-AFE5-AD8E54232FF8",
                  "vulnerable": true
                }
              ],
              "negate": false,
              "operator": "OR"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
        },
        {
          "lang": "es",
          "value": "El software SolarWinds Web Help Desk (WHD) se ve afectado por una vulnerabilidad de credencial codificada, lo que permite a un usuario remoto no autenticado acceder a la funcionalidad interna y modificar datos."
        }
      ],
      "id": "CVE-2024-28987",
      "lastModified": "2024-11-29T16:34:47.650",
      "metrics": {
        "cvssMetricV31": [
          {
            "cvssData": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "NONE",
              "baseScore": 9.1,
              "baseSeverity": "CRITICAL",
              "confidentialityImpact": "HIGH",
              "integrityImpact": "HIGH",
              "privilegesRequired": "NONE",
              "scope": "UNCHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
              "version": "3.1"
            },
            "exploitabilityScore": 3.9,
            "impactScore": 5.2,
            "source": "psirt@solarwinds.com",
            "type": "Secondary"
          },
          {
            "cvssData": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "NONE",
              "baseScore": 9.1,
              "baseSeverity": "CRITICAL",
              "confidentialityImpact": "HIGH",
              "integrityImpact": "HIGH",
              "privilegesRequired": "NONE",
              "scope": "UNCHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
              "version": "3.1"
            },
            "exploitabilityScore": 3.9,
            "impactScore": 5.2,
            "source": "nvd@nist.gov",
            "type": "Primary"
          }
        ]
      },
      "published": "2024-08-21T22:15:04.350",
      "references": [
        {
          "source": "psirt@solarwinds.com",
          "tags": [
            "Release Notes"
          ],
          "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
        },
        {
          "source": "psirt@solarwinds.com",
          "tags": [
            "Vendor Advisory"
          ],
          "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
        },
        {
          "source": "af854a3a-2127-422b-91ae-364da2661108",
          "tags": [
            "Press/Media Coverage",
            "Third Party Advisory"
          ],
          "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
        }
      ],
      "sourceIdentifier": "psirt@solarwinds.com",
      "vulnStatus": "Analyzed",
      "weaknesses": [
        {
          "description": [
            {
              "lang": "en",
              "value": "CWE-798"
            }
          ],
          "source": "psirt@solarwinds.com",
          "type": "Primary"
        }
      ]
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "defaultStatus": "affected",
                "product": "Web Help Desk",
                "vendor": "SolarWinds",
                "versions": [
                  {
                    "status": "affected",
                    "version": "12.8.3 Hotfix 1 and previous versions"
                  }
                ]
              }
            ],
            "source": "psirt@solarwinds.com"
          },
          {
            "affectedData": [
              {
                "cpes": [
                  "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
                ],
                "defaultStatus": "unknown",
                "product": "webhelpdesk",
                "vendor": "solarwinds",
                "versions": [
                  {
                    "lessThanOrEqual": "12.8.3",
                    "status": "affected",
                    "version": "0",
                    "versionType": "custom"
                  }
                ]
              }
            ],
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0"
          }
        ],
        "cisaActionDue": "2024-11-05",
        "cisaExploitAdd": "2024-10-15",
        "cisaRequiredAction": "Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.",
        "cisaVulnerabilityName": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "BDE3AF89-F0D2-4F3C-9565-F6DEA8B2BAC7",
                    "versionEndExcluding": "12.8.3",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:-:*:*:*:*:*:*",
                    "matchCriteriaId": "331BF887-F099-419E-9664-EE2EC76E2E23",
                    "vulnerable": true
                  },
                  {
                    "criteria": "cpe:2.3:a:solarwinds:web_help_desk:12.8.3:hotfix1:*:*:*:*:*:*",
                    "matchCriteriaId": "7FCFD6C1-EF56-47F4-AFE5-AD8E54232FF8",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
          },
          {
            "lang": "es",
            "value": "El software SolarWinds Web Help Desk (WHD) se ve afectado por una vulnerabilidad de credencial codificada, lo que permite a un usuario remoto no autenticado acceder a la funcionalidad interna y modificar datos."
          }
        ],
        "id": "CVE-2024-28987",
        "lastModified": "2026-06-17T07:22:12.560",
        "metrics": {
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 9.1,
                "baseSeverity": "CRITICAL",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 3.9,
              "impactScore": 5.2,
              "source": "psirt@solarwinds.com",
              "type": "Secondary"
            },
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 9.1,
                "baseSeverity": "CRITICAL",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 3.9,
              "impactScore": 5.2,
              "source": "nvd@nist.gov",
              "type": "Primary"
            }
          ],
          "ssvcV203": [
            {
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "ssvcData": {
                "id": "CVE-2024-28987",
                "options": [
                  {
                    "exploitation": "active"
                  },
                  {
                    "automatable": "yes"
                  },
                  {
                    "technicalImpact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-10-16T12:59:52.543547Z",
                "version": "2.0.3"
              }
            }
          ]
        },
        "published": "2024-08-21T22:15:04.350",
        "references": [
          {
            "source": "psirt@solarwinds.com",
            "tags": [
              "Release Notes"
            ],
            "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
          },
          {
            "source": "psirt@solarwinds.com",
            "tags": [
              "Vendor Advisory"
            ],
            "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
          },
          {
            "source": "af854a3a-2127-422b-91ae-364da2661108",
            "tags": [
              "Press/Media Coverage",
              "Third Party Advisory"
            ],
            "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
          },
          {
            "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
            "tags": [
              "US Government Resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
          }
        ],
        "sourceIdentifier": "psirt@solarwinds.com",
        "vulnStatus": "Analyzed",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-798"
              }
            ],
            "source": "psirt@solarwinds.com",
            "type": "Secondary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2026-03-27T10:07:16+00:00",
      "cve": "CVE-2024-28987",
      "id": "CVE-2024-28987",
      "initial_release_date": "2024-01-01T00:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2024/cve-2024-28987.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "providerMetadata": {
              "dateUpdated": "2024-08-24T22:45:30.565Z",
              "orgId": "af854a3a-2127-422b-91ae-364da2661108",
              "shortName": "CVE"
            },
            "references": [
              {
                "url": "https://www.theregister.com/2024/08/22/hardcoded_credentials_bug_solarwinds_whd/"
              }
            ],
            "title": "CVE Program Container",
            "x_generator": {
              "engine": "ADPogram 0.0.1"
            }
          },
          {
            "affected": [
              {
                "cpes": [
                  "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
                ],
                "defaultStatus": "unknown",
                "product": "webhelpdesk",
                "vendor": "solarwinds",
                "versions": [
                  {
                    "lessThanOrEqual": "12.8.3",
                    "status": "affected",
                    "version": "0",
                    "versionType": "custom"
                  }
                ]
              }
            ],
            "metrics": [
              {
                "other": {
                  "content": {
                    "id": "CVE-2024-28987",
                    "options": [
                      {
                        "Exploitation": "active"
                      },
                      {
                        "Automatable": "yes"
                      },
                      {
                        "Technical Impact": "total"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2024-10-16T12:59:52.543547Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              },
              {
                "other": {
                  "content": {
                    "dateAdded": "2024-10-15",
                    "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
                  },
                  "type": "kev"
                }
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2024-08-22T13:32:44.412Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "references": [
              {
                "tags": [
                  "government-resource"
                ],
                "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28987"
              }
            ],
            "timeline": [
              {
                "lang": "en",
                "time": "2024-10-15T00:00:00+00:00",
                "value": "CVE-2024-28987 added to CISA KEV"
              }
            ],
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "defaultStatus": "affected",
              "product": "Web Help Desk",
              "vendor": "SolarWinds",
              "versions": [
                {
                  "status": "affected",
                  "version": "12.8.3 Hotfix 1 and previous versions"
                }
              ]
            }
          ],
          "credits": [
            {
              "lang": "en",
              "type": "finder",
              "user": "00000000-0000-4000-9000-000000000000",
              "value": "Zach Hanley"
            }
          ],
          "descriptions": [
            {
              "lang": "en",
              "supportingMedia": [
                {
                  "base64": false,
                  "type": "text/html",
                  "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data.\u003cbr\u003e\u003cbr\u003e"
                }
              ],
              "value": "The SolarWinds Web Help Desk (WHD) software is affected by a hardcoded credential vulnerability, allowing remote unauthenticated user to access internal functionality and modify data."
            }
          ],
          "impacts": [
            {
              "capecId": "CAPEC-21",
              "descriptions": [
                {
                  "lang": "en",
                  "value": "CAPEC-21 Exploitation of Trusted Credentials"
                }
              ]
            }
          ],
          "metrics": [
            {
              "cvssV3_1": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 9.1,
                "baseSeverity": "CRITICAL",
                "confidentialityImpact": "HIGH",
                "integrityImpact": "HIGH",
                "privilegesRequired": "NONE",
                "scope": "UNCHANGED",
                "userInteraction": "NONE",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N",
                "version": "3.1"
              },
              "format": "CVSS",
              "scenarios": [
                {
                  "lang": "en",
                  "value": "GENERAL"
                }
              ]
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "cweId": "CWE-798",
                  "description": "CWE-798 Use of Hard-coded Credentials",
                  "lang": "en",
                  "type": "CWE"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2024-08-22T11:43:41.569Z",
            "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
            "shortName": "SolarWinds"
          },
          "references": [
            {
              "url": "https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987"
            },
            {
              "url": "https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-Web-Help-Desk-12-8-3-Hotfix-2"
            }
          ],
          "solutions": [
            {
              "lang": "en",
              "supportingMedia": [
                {
                  "base64": false,
                  "type": "text/html",
                  "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.\u003cbr\u003e"
                }
              ],
              "value": "SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available."
            }
          ],
          "source": {
            "discovery": "EXTERNAL"
          },
          "title": "SolarWinds Web Help Desk Hardcoded Credential Vulnerability",
          "x_generator": {
            "engine": "Vulnogram 0.1.0-dev"
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "assignerShortName": "SolarWinds",
        "cveId": "CVE-2024-28987",
        "datePublished": "2024-08-21T21:17:23.041Z",
        "dateReserved": "2024-03-13T20:27:09.782Z",
        "dateUpdated": "2025-10-21T22:55:46.764Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}


Solutions

CNA · SolarWinds
SolarWinds recommends that customers upgrade to SolarWinds Web Help Desk v12.8.3 HF2 as soon as it becomes available.

Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON
How durations are calculated

Following the VTEM framework (Black Hat USA 2015), time to patch starts when the vendor or a coordinator was informed, total time to patch at discovery, and disclosure to patch at public disclosure; vendor response time runs from the report to its acknowledgement. Time to exploit and time unpatched start at the earliest discovery or report, falling back to public disclosure. Unpatched time ends at the first recorded patch, or the calculation time when no patch is recorded. Exploitation to patch shows the interval between those two events; a published proof of concept is a public exploit, not exploitation.

Each result shows its source dates. A negative interval means the end event came first; when date-only inputs leave the order open, the result says so. Date-only inputs are approximate. The earliest evidence wins: KEV report dates and sightings are labelled as such. Records describing another vulnerability are listed but never calculated from, and a PoC alone does not establish exploitation. Missing patch evidence does not prove that no patch exists. Filters below change the event list only.

Loading timeline…




    Related by attack behaviour

    Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.