Vulnerability-Lookup

CVE-2019-16375 (GCVE-0-2019-16375)

Vulnerability from cvelistv5 – Published: 2020-03-19 00:00 – Updated: 2024-08-05 01:17

Summary

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

Severity

5.4 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

CWE

Assigner

mitre mitre root

References

6 references

URL	Tags
https://community.otrs.com/category/security-advi…
https://otrs.com/release-notes/otrs-security-advi…
http://lists.opensuse.org/opensuse-security-annou…	vendor-advisory
http://lists.opensuse.org/opensuse-security-annou…	vendor-advisory
http://lists.opensuse.org/opensuse-security-annou…	vendor-advisory
https://lists.debian.org/debian-lts-announce/2023…	mailing-list

Show details on NVD website

JSON

To clipboard

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          "dateUpdated": "2024-08-05T01:17:39.431Z",
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          },
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            "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
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            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
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            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
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            "tags": [
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            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
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        }
      ],
      "problemTypes": [
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        "dateUpdated": "2023-08-31T02:06:46.244Z",
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        {
          "url": "https://community.otrs.com/category/security-advisories-en/"
        },
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  "cveMetadata": {
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    "cveId": "CVE-2019-16375",
    "datePublished": "2020-03-19T00:00:00.000Z",
    "dateReserved": "2019-09-16T00:00:00.000Z",
    "dateUpdated": "2024-08-05T01:17:39.431Z",
    "state": "PUBLISHED"
  },
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  "vulnerability-lookup:meta": {
    "epss": {
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      "date": "2026-09-16",
      "epss": "0.01009",
      "percentile": "0.61372"
    },
    "fkie_nvd": {
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      "id": "CVE-2019-16375",
      "lastModified": "2024-11-21T04:30:35.737",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N\", \"baseScore\": 5.4, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"LOW\", \"userInteraction\": \"REQUIRED\", \"scope\": \"CHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.3, \"impactScore\": 2.7}], \"cvssMetricV2\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"2.0\", \"vectorString\": \"AV:N/AC:M/Au:S/C:N/I:P/A:N\", \"baseScore\": 3.5, \"accessVector\": \"NETWORK\", \"accessComplexity\": \"MEDIUM\", \"authentication\": \"SINGLE\", \"confidentialityImpact\": \"NONE\", \"integrityImpact\": \"PARTIAL\", \"availabilityImpact\": \"NONE\"}, \"baseSeverity\": \"LOW\", \"exploitabilityScore\": 6.8, \"impactScore\": 2.9, \"acInsufInfo\": false, \"obtainAllPrivilege\": false, \"obtainUserPrivilege\": false, \"obtainOtherPrivilege\": false, \"userInteractionRequired\": true}]}",
      "published": "2020-03-19T18:15:14.477",
      "references": "[{\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Broken Link\"]}, {\"url\": \"https://community.otrs.com/category/security-advisories-en/\", \"source\": \"cve@mitre.org\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\", \"source\": \"cve@mitre.org\"}, {\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2019-13/\", \"source\": \"cve@mitre.org\", \"tags\": [\"Release Notes\", \"Vendor Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Broken Link\"]}, {\"url\": \"https://community.otrs.com/category/security-advisories-en/\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\"}, {\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2019-13/\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Release Notes\", \"Vendor Advisory\"]}]",
      "sourceIdentifier": "cve@mitre.org",
      "vulnStatus": "Modified",
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    },
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Un atacante que haya iniciado sesi\u00f3n como un usuario agente o cliente con los permisos apropiados puede crear una cadena cuidadosamente dise\u00f1ada que contenga c\u00f3digo JavaScript malicioso como cuerpo del art\u00edculo. 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    "suse_vex": {
      "aggregate_severity": "moderate",
      "current_release_date": "2025-03-15T10:32:53Z",
      "cve": "CVE-2019-16375",
      "id": "CVE-2019-16375",
      "initial_release_date": "2023-02-15T04:08:06Z",
      "product_status:recommended": "15",
      "source": "SUSE CSAF VEX",
      "status": "interim",
      "title": "SUSE CVE CVE-2019-16375",
      "url": "https://ftp.suse.com/pub/projects/security/csaf-vex/cve-2019-16375.json",
      "version": "6"
    }
  }
}

FKIE_CVE-2019-16375

Vulnerability from fkie_nvd - Published: 2020-03-19 18:15 - Updated: 2026-06-17 02:22

Severity

5.4 (Medium) - CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Summary

References

URL	Tags
cve@mitre.org	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
cve@mitre.org	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
cve@mitre.org	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link
cve@mitre.org	https://community.otrs.com/category/security-advisories-en/	Vendor Advisory
cve@mitre.org	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
cve@mitre.org	https://otrs.com/release-notes/otrs-security-advisory-2019-13/	Release Notes, Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
af854a3a-2127-422b-91ae-364da2661108	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
af854a3a-2127-422b-91ae-364da2661108	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link
af854a3a-2127-422b-91ae-364da2661108	https://community.otrs.com/category/security-advisories-en/	Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
af854a3a-2127-422b-91ae-364da2661108	https://otrs.com/release-notes/otrs-security-advisory-2019-13/	Release Notes, Vendor Advisory

Impacted products

Vendor	Product	Version
otrs	otrs	*
otrs	otrs	*
otrs	otrs	*

JSON

To clipboard

{
  "affected": [
    {
      "affectedData": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "source": "cve@mitre.org"
    }
  ],
  "configurations": [
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        {
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              "versionEndIncluding": "5.0.37",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "B78B02C9-56F4-4804-A6A4-F055D3B29715",
              "versionEndIncluding": "6.0.22",
              "versionStartIncluding": "6.0.0",
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              "vulnerable": true
            }
          ],
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        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."
    },
    {
      "lang": "es",
      "value": "Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta 7.0.11, y Community Edition versiones 5.0.x hasta 5.0.37 y versiones 6.0.x hasta 6.0.22. Un atacante que haya iniciado sesi\u00f3n como un usuario agente o cliente con los permisos apropiados puede crear una cadena cuidadosamente dise\u00f1ada que contenga c\u00f3digo JavaScript malicioso como cuerpo del art\u00edculo. Este c\u00f3digo malicioso es ejecutado cuando un agente redacta una respuesta al art\u00edculo original."
    }
  ],
  "id": "CVE-2019-16375",
  "lastModified": "2026-06-17T02:22:11.727",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "LOW",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "NONE",
          "baseScore": 3.5,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 6.8,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ],
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          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.4,
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          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "LOW",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2020-03-19T18:15:14.477",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://community.otrs.com/category/security-advisories-en/"
    },
    {
      "source": "cve@mitre.org",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://community.otrs.com/category/security-advisories-en/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Release Notes",
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

GHSA-C82J-J7C2-CX75

Vulnerability from github – Published: 2022-05-24 17:11 – Updated: 2023-01-27 15:30

Details

Severity

5.4 (Medium)


                  
                    CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2019-16375"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-79"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2020-03-19T18:15:00Z",
    "severity": "LOW"
  },
  "details": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
  "id": "GHSA-c82j-j7c2-cx75",
  "modified": "2023-01-27T15:30:31Z",
  "published": "2022-05-24T17:11:55Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2019-16375"
    },
    {
      "type": "WEB",
      "url": "https://community.otrs.com/category/security-advisories-en"
    },
    {
      "type": "WEB",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13"
    },
    {
      "type": "WEB",
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "type": "WEB",
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "type": "WEB",
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    }
  ]
}

GSD-2019-16375

Vulnerability from gsd - Updated: 2023-12-13 01:23

Details

Aliases

CVE-2019-16375

Aliases

CVE-2019-16375

JSON

To clipboard

{
  "GSD": {
    "alias": "CVE-2019-16375",
    "description": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
    "id": "GSD-2019-16375",
    "references": [
      "https://www.suse.com/security/cve/CVE-2019-16375.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2019-16375"
      ],
      "details": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
      "id": "GSD-2019-16375",
      "modified": "2023-12-13T01:23:40.693918Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "cve@mitre.org",
        "ID": "CVE-2019-16375",
        "STATE": "PUBLIC"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "n/a",
                    "version": {
                      "version_data": [
                        {
                          "version_value": "n/a"
                        }
                      ]
                    }
                  }
                ]
              },
              "vendor_name": "n/a"
            }
          ]
        }
      },
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."
          }
        ]
      },
      "problemtype": {
        "problemtype_data": [
          {
            "description": [
              {
                "lang": "eng",
                "value": "n/a"
              }
            ]
          }
        ]
      },
      "references": {
        "reference_data": [
          {
            "name": "https://community.otrs.com/category/security-advisories-en/",
            "refsource": "MISC",
            "url": "https://community.otrs.com/category/security-advisories-en/"
          },
          {
            "name": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/",
            "refsource": "CONFIRM",
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ]
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "7.0.11",
                "versionStartIncluding": "7.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "6.0.22",
                "versionStartIncluding": "6.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "5.0.37",
                "versionStartIncluding": "5.0.0",
                "vulnerable": true
              }
            ],
            "operator": "OR"
          }
        ]
      },
      "cve": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2019-16375"
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "en",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "en",
                  "value": "CWE-79"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/",
              "refsource": "CONFIRM",
              "tags": [
                "Release Notes",
                "Vendor Advisory"
              ],
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
            },
            {
              "name": "https://community.otrs.com/category/security-advisories-en/",
              "refsource": "MISC",
              "tags": [
                "Vendor Advisory"
              ],
              "url": "https://community.otrs.com/category/security-advisories-en/"
            },
            {
              "name": "openSUSE-SU-2020:0551",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
            },
            {
              "name": "openSUSE-SU-2020:1475",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
            },
            {
              "name": "openSUSE-SU-2020:1509",
              "refsource": "SUSE",
              "tags": [
                "Broken Link"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            },
            {
              "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [],
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "MEDIUM",
            "accessVector": "NETWORK",
            "authentication": "SINGLE",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "confidentialityImpact": "NONE",
            "integrityImpact": "PARTIAL",
            "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 6.8,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "LOW",
          "userInteractionRequired": true
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.4,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "CHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 2.3,
          "impactScore": 2.7
        }
      },
      "lastModifiedDate": "2023-08-31T03:15Z",
      "publishedDate": "2020-03-19T18:15Z"
    }
  }
}

OPENSUSE-SU-2020:0551-1

Vulnerability from csaf_opensuse - Published: 2020-04-25 16:09 - Updated: 2020-04-25 16:09

Summary

Recommended update for otrs

Severity

Moderate

Scope

18 vulnerabilities in this advisory, including CVE-2019-16375.

CVE-2019-16375

5.4 (Medium)


                
                  CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Recommended: 9 products

Open the full advisory

OPENSUSE-SU-2020:1475-1

Vulnerability from csaf_opensuse - Published: 2020-09-19 22:21 - Updated: 2020-09-19 22:21

Summary

Recommended update for otrs

Severity

Moderate

Scope

18 vulnerabilities in this advisory, including CVE-2019-16375.

CVE-2019-16375

5.4 (Medium)


                
                  CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Recommended: 12 products

Open the full advisory

OPENSUSE-SU-2020:1509-1

Vulnerability from csaf_opensuse - Published: 2020-09-23 08:23 - Updated: 2020-09-23 08:23

Summary

Recommended update for otrs

Severity

Moderate

Scope

18 vulnerabilities in this advisory, including CVE-2019-16375.

CVE-2019-16375

5.4 (Medium)


                
                  CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Recommended: 3 products

Open the full advisory

ubuntu-cve-2019-16375

Vulnerability from osv_ubuntu

Published

2020-03-19 18:15

Modified

2025-10-24 04:47

Summary

Details

Severity

5.4 (Medium)


                    
                      CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

N/A (UNKNOWN)


                    
                      medium

References

URL

Type

	https://ubuntu.com/security/CVE-2019-16375	REPORT
	https://community.otrs.com/security-advisory-2019…	REPORT
	https://github.com/OTRS/otrs/commit/aeb33d800716e…	REPORT
	https://github.com/OTRS/otrs/commit/03ca8f396b1aa…	REPORT
	https://www.cve.org/CVERecord?id=CVE-2019-16375	REPORT

JSON

To clipboard

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "5.0.7-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "5.0.7-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:16.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source\u0026distro=xenial"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.5-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.5-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:18.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source\u0026distro=bionic"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "5.0.23-1",
        "5.0.24-1",
        "6.0.1-1",
        "6.0.2-1",
        "6.0.3-1",
        "6.0.4-1",
        "6.0.5-1"
      ]
    }
  ],
  "aliases": [],
  "details": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.",
  "id": "UBUNTU-CVE-2019-16375",
  "modified": "2025-10-24T04:47:53Z",
  "published": "2020-03-19T18:15:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2019-16375"
    },
    {
      "type": "REPORT",
      "url": "https://community.otrs.com/security-advisory-2019-13-security-update-for-otrs-framework/"
    },
    {
      "type": "REPORT",
      "url": "https://github.com/OTRS/otrs/commit/aeb33d800716e2a6653597aa86314c4cbdadb678"
    },
    {
      "type": "REPORT",
      "url": "https://github.com/OTRS/otrs/commit/03ca8f396b1aa9933c212a63f52a9ea26c06e7da"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2019-16375"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "medium",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2019-16375"
  ]
}

WID-SEC-W-2023-2226

Vulnerability from csaf_certbund - Published: 2019-10-03 22:00 - Updated: 2023-08-30 22:00

Summary

OTRS: Schwachstelle ermöglicht Ausführen von beliebigem Programmcode mit Benutzerrechten

Severity

Niedrig

Scope

1 vulnerability in this advisory, including CVE-2019-16375.

CVE-2019-16375

Es existiert eine nicht näher beschriebene Schwachstelle in OTRS. Ein Angreifer kann dieses nutzen und durch Übermittlung geeigneter Daten Code mit den Privilegien des angegriffenen Agents zur Ausführung bringen. Zur erfolgreichen Ausnutzung dieser Schwachstelle ist eine Benutzeraktion erforderlich.

Known affected: 1 product

Open the full advisory

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

Action not permitted

CVE-2019-16375 (GCVE-0-2019-16375)

Vulnerability from osv_ubuntu

Tags

Sightings

Nomenclature

Related by attack behaviour