CVE-2026-23752 (GCVE-0-2026-23752)

Vulnerability from cvelistv5 – Published: 2026-04-20 17:33 – Updated: 2026-10-01 15:19
VLAI
Title
GFI HelpDesk < 4.99.9 Stored XSS via companyname Parameter
Summary
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates > Groups page.
SSVC
Exploitation: none Automatable: no Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-04-20 18:09 UTC
CWE
  • CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Assigner
VulnCheck CNA under the mitre root
CNA scorecard B 84/100 over 6373 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
GFI Software HelpDesk Affected: 0 , < 4.99.9 (semver)
    cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*
Create a notification for this product.
Show details on NVD website

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2026-23752",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-04-20T18:09:51.950865Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-04-20T18:09:59.603Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "HelpDesk",
          "vendor": "GFI Software",
          "versions": [
            {
              "lessThan": "4.99.9",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "cpeApplicability": [
        {
          "nodes": [
            {
              "cpeMatch": [
                {
                  "criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
                  "versionEndExcluding": "4.99.9",
                  "vulnerable": true
                }
              ],
              "negate": false,
              "operator": "OR"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Alex Williams from Pellera Technologies"
        },
        {
          "lang": "en",
          "type": "coordinator",
          "value": "VulnCheck"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "GFI HelpDesk before\u0026nbsp;4.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates \u0026gt; Groups page.\u003cbr\u003e"
            }
          ],
          "value": "GFI HelpDesk before\u00a04.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates \u003e Groups page."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "Automatable": "NOT_DEFINED",
            "Recovery": "NOT_DEFINED",
            "Safety": "NOT_DEFINED",
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 4.8,
            "baseSeverity": "MEDIUM",
            "exploitMaturity": "NOT_DEFINED",
            "privilegesRequired": "HIGH",
            "providerUrgency": "NOT_DEFINED",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "LOW",
            "subIntegrityImpact": "LOW",
            "userInteraction": "PASSIVE",
            "valueDensity": "NOT_DEFINED",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "NONE",
            "vulnConfidentialityImpact": "NONE",
            "vulnIntegrityImpact": "NONE",
            "vulnerabilityResponseEffort": "NOT_DEFINED"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        },
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.8,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "CHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-79",
              "description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-10-01T15:19:49.740Z",
        "orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
        "shortName": "VulnCheck"
      },
      "references": [
        {
          "tags": [
            "vendor-advisory",
            "patch"
          ],
          "url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
        },
        {
          "tags": [
            "third-party-advisory"
          ],
          "url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-companyname-parameter"
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "GFI HelpDesk \u003c 4.99.9 Stored XSS via companyname Parameter",
      "x_generator": {
        "engine": "Vulnogram 1.0.1"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
    "assignerShortName": "VulnCheck",
    "cveId": "CVE-2026-23752",
    "datePublished": "2026-04-20T17:33:23.424Z",
    "dateReserved": "2026-01-15T18:42:20.938Z",
    "dateUpdated": "2026-10-01T15:19:49.740Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "epss": {
      "cve": "CVE-2026-23752",
      "date": "2026-10-16",
      "epss": "0.00151",
      "percentile": "0.03871"
    },
    "nvd": {
      "cve": {
        "affected": [
          {
            "affectedData": [
              {
                "defaultStatus": "unaffected",
                "product": "HelpDesk",
                "vendor": "GFI Software",
                "versions": [
                  {
                    "lessThan": "4.99.9",
                    "status": "affected",
                    "version": "0",
                    "versionType": "semver"
                  }
                ]
              }
            ],
            "source": "disclosure@vulncheck.com"
          }
        ],
        "configurations": [
          {
            "nodes": [
              {
                "cpeMatch": [
                  {
                    "criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
                    "matchCriteriaId": "67FEDC06-29B1-4FA3-B581-4B2F03198BBE",
                    "versionEndExcluding": "4.99.9",
                    "vulnerable": true
                  }
                ],
                "negate": false,
                "operator": "OR"
              }
            ]
          }
        ],
        "cveTags": [],
        "descriptions": [
          {
            "lang": "en",
            "value": "GFI HelpDesk before\u00a04.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates \u003e Groups page."
          }
        ],
        "id": "CVE-2026-23752",
        "lastModified": "2026-06-17T10:22:03.090",
        "metrics": {
          "cvssMetricV31": [
            {
              "cvssData": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 4.8,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "LOW",
                "privilegesRequired": "HIGH",
                "scope": "CHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N",
                "version": "3.1"
              },
              "exploitabilityScore": 1.7,
              "impactScore": 2.7,
              "source": "disclosure@vulncheck.com",
              "type": "Secondary"
            }
          ],
          "cvssMetricV40": [
            {
              "cvssData": {
                "Automatable": "NOT_DEFINED",
                "Recovery": "NOT_DEFINED",
                "Safety": "NOT_DEFINED",
                "attackComplexity": "LOW",
                "attackRequirements": "NONE",
                "attackVector": "NETWORK",
                "availabilityRequirement": "NOT_DEFINED",
                "baseScore": 4.8,
                "baseSeverity": "MEDIUM",
                "confidentialityRequirement": "NOT_DEFINED",
                "exploitMaturity": "NOT_DEFINED",
                "integrityRequirement": "NOT_DEFINED",
                "modifiedAttackComplexity": "NOT_DEFINED",
                "modifiedAttackRequirements": "NOT_DEFINED",
                "modifiedAttackVector": "NOT_DEFINED",
                "modifiedPrivilegesRequired": "NOT_DEFINED",
                "modifiedSubAvailabilityImpact": "NOT_DEFINED",
                "modifiedSubConfidentialityImpact": "NOT_DEFINED",
                "modifiedSubIntegrityImpact": "NOT_DEFINED",
                "modifiedUserInteraction": "NOT_DEFINED",
                "modifiedVulnAvailabilityImpact": "NOT_DEFINED",
                "modifiedVulnConfidentialityImpact": "NOT_DEFINED",
                "modifiedVulnIntegrityImpact": "NOT_DEFINED",
                "privilegesRequired": "HIGH",
                "providerUrgency": "NOT_DEFINED",
                "subAvailabilityImpact": "NONE",
                "subConfidentialityImpact": "LOW",
                "subIntegrityImpact": "LOW",
                "userInteraction": "PASSIVE",
                "valueDensity": "NOT_DEFINED",
                "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X",
                "version": "4.0",
                "vulnAvailabilityImpact": "NONE",
                "vulnConfidentialityImpact": "NONE",
                "vulnIntegrityImpact": "NONE",
                "vulnerabilityResponseEffort": "NOT_DEFINED"
              },
              "source": "disclosure@vulncheck.com",
              "type": "Secondary"
            }
          ],
          "ssvcV203": [
            {
              "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "ssvcData": {
                "id": "CVE-2026-23752",
                "options": [
                  {
                    "exploitation": "none"
                  },
                  {
                    "automatable": "no"
                  },
                  {
                    "technicalImpact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-04-20T18:09:51.950865Z",
                "version": "2.0.3"
              }
            }
          ]
        },
        "published": "2026-04-20T18:16:23.947",
        "references": [
          {
            "source": "disclosure@vulncheck.com",
            "tags": [
              "Release Notes"
            ],
            "url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
          },
          {
            "source": "disclosure@vulncheck.com",
            "tags": [
              "Third Party Advisory"
            ],
            "url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-companyname-parameter"
          }
        ],
        "sourceIdentifier": "disclosure@vulncheck.com",
        "vulnStatus": "Analyzed",
        "weaknesses": [
          {
            "description": [
              {
                "lang": "en",
                "value": "CWE-79"
              }
            ],
            "source": "disclosure@vulncheck.com",
            "type": "Secondary"
          }
        ]
      }
    },
    "redhat_vex": {
      "current_release_date": "2026-06-05T19:35:54+00:00",
      "cve": "CVE-2026-23752",
      "id": "CVE-2026-23752",
      "initial_release_date": "2026-01-01T00:00:00+00:00",
      "product_status:known_not_affected": "1",
      "source": "Red Hat CSAF VEX",
      "status": "final",
      "title": "GFI HelpDesk \u003c 4.99.9 Stored XSS via companyname Parameter",
      "url": "https://security.access.redhat.com/data/csaf/v2/vex/2026/cve-2026-23752.json",
      "version": "3"
    },
    "vulnrichment": {
      "containers": {
        "adp": [
          {
            "metrics": [
              {
                "other": {
                  "content": {
                    "id": "CVE-2026-23752",
                    "options": [
                      {
                        "Exploitation": "none"
                      },
                      {
                        "Automatable": "no"
                      },
                      {
                        "Technical Impact": "partial"
                      }
                    ],
                    "role": "CISA Coordinator",
                    "timestamp": "2026-04-20T18:09:51.950865Z",
                    "version": "2.0.3"
                  },
                  "type": "ssvc"
                }
              }
            ],
            "providerMetadata": {
              "dateUpdated": "2026-04-20T18:09:56.021Z",
              "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
              "shortName": "CISA-ADP"
            },
            "title": "CISA ADP Vulnrichment"
          }
        ],
        "cna": {
          "affected": [
            {
              "defaultStatus": "unaffected",
              "product": "HelpDesk",
              "vendor": "GFI Software",
              "versions": [
                {
                  "lessThan": "4.99.9",
                  "status": "affected",
                  "version": "0",
                  "versionType": "semver"
                }
              ]
            }
          ],
          "cpeApplicability": [
            {
              "nodes": [
                {
                  "cpeMatch": [
                    {
                      "criteria": "cpe:2.3:a:gfi:helpdesk:*:*:*:*:*:*:*:*",
                      "versionEndExcluding": "4.99.9",
                      "vulnerable": true
                    }
                  ],
                  "negate": false,
                  "operator": "OR"
                }
              ]
            }
          ],
          "credits": [
            {
              "lang": "en",
              "type": "finder",
              "value": "Alex Williams from Pellera Technologies"
            },
            {
              "lang": "en",
              "type": "coordinator",
              "value": "VulnCheck"
            }
          ],
          "descriptions": [
            {
              "lang": "en",
              "supportingMedia": [
                {
                  "base64": false,
                  "type": "text/html",
                  "value": "GFI HelpDesk before\u0026nbsp;4.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates \u0026gt; Groups page.\u003cbr\u003e"
                }
              ],
              "value": "GFI HelpDesk before\u00a04.99.9 contains a stored cross-site scripting vulnerability in the template group creation and editing functionality that allows authenticated administrators to inject arbitrary JavaScript by manipulating the companyname POST parameter without HTML sanitization. Attackers can inject malicious scripts through the companyname field that execute in the browsers of any administrator viewing the Templates \u003e Groups page."
            }
          ],
          "metrics": [
            {
              "cvssV4_0": {
                "Automatable": "NOT_DEFINED",
                "Recovery": "NOT_DEFINED",
                "Safety": "NOT_DEFINED",
                "attackComplexity": "LOW",
                "attackRequirements": "NONE",
                "attackVector": "NETWORK",
                "baseScore": 4.8,
                "baseSeverity": "MEDIUM",
                "exploitMaturity": "NOT_DEFINED",
                "privilegesRequired": "HIGH",
                "providerUrgency": "NOT_DEFINED",
                "subAvailabilityImpact": "NONE",
                "subConfidentialityImpact": "LOW",
                "subIntegrityImpact": "LOW",
                "userInteraction": "PASSIVE",
                "valueDensity": "NOT_DEFINED",
                "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N",
                "version": "4.0",
                "vulnAvailabilityImpact": "NONE",
                "vulnConfidentialityImpact": "NONE",
                "vulnIntegrityImpact": "NONE",
                "vulnerabilityResponseEffort": "NOT_DEFINED"
              },
              "format": "CVSS",
              "scenarios": [
                {
                  "lang": "en",
                  "value": "GENERAL"
                }
              ]
            },
            {
              "cvssV3_1": {
                "attackComplexity": "LOW",
                "attackVector": "NETWORK",
                "availabilityImpact": "NONE",
                "baseScore": 4.8,
                "baseSeverity": "MEDIUM",
                "confidentialityImpact": "LOW",
                "integrityImpact": "LOW",
                "privilegesRequired": "HIGH",
                "scope": "CHANGED",
                "userInteraction": "REQUIRED",
                "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N",
                "version": "3.1"
              },
              "format": "CVSS",
              "scenarios": [
                {
                  "lang": "en",
                  "value": "GENERAL"
                }
              ]
            }
          ],
          "problemTypes": [
            {
              "descriptions": [
                {
                  "cweId": "CWE-79",
                  "description": "CWE-79 Improper Neutralization of Input During Web Page Generation (\u0027Cross-site Scripting\u0027)",
                  "lang": "en",
                  "type": "CWE"
                }
              ]
            }
          ],
          "providerMetadata": {
            "dateUpdated": "2026-10-01T15:19:49.740Z",
            "orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
            "shortName": "VulnCheck"
          },
          "references": [
            {
              "tags": [
                "vendor-advisory",
                "patch"
              ],
              "url": "https://gfi.ai/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases"
            },
            {
              "tags": [
                "third-party-advisory"
              ],
              "url": "https://www.vulncheck.com/advisories/gfi-helpdesk-stored-xss-via-companyname-parameter"
            }
          ],
          "source": {
            "discovery": "EXTERNAL"
          },
          "title": "GFI HelpDesk \u003c 4.99.9 Stored XSS via companyname Parameter",
          "x_generator": {
            "engine": "Vulnogram 1.0.1"
          }
        }
      },
      "cveMetadata": {
        "assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10",
        "assignerShortName": "VulnCheck",
        "cveId": "CVE-2026-23752",
        "datePublished": "2026-04-20T17:33:23.424Z",
        "dateReserved": "2026-01-15T18:42:20.938Z",
        "dateUpdated": "2026-10-01T15:19:49.740Z",
        "state": "PUBLISHED"
      },
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Drag nodes to arrange them. Double-click a related vulnerability to open it, or a source to visit its link. The Physics button on the left tunes the layout and the simulation; the legend at the bottom left hides or shows nodes by kind and by sighting type.

Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Vulnerability timeline

Sightings and recorded dates, grouped by day · UTC

JSON
Events included in the timeline

Loading timeline…


    Loading…

    Loading…

    Loading…

    Related by attack behaviour

    Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.