CVE-2026-41189 (GCVE-0-2026-41189)
Vulnerability from cvelistv5 – Published: 2026-04-21 17:04 – Updated: 2026-04-21 17:37
VLAI
EPSS
VEX
Title
FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads
Summary
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
Severity
7.1 (High)
SSVC
Exploitation: none
Automatable: no
Technical Impact: partial
CISA Coordinator · CISA-ADP (v2.0.3)
Decision recorded 2026-04-21 17:36 UTC
CWE
- CWE-863 - Incorrect Authorization
Assigner
References
3 references
| URL | Tags |
|---|---|
| https://github.com/freescout-help-desk/freescout/… | x_refsource_CONFIRM |
| https://github.com/freescout-help-desk/freescout/… | x_refsource_MISC |
| https://github.com/freescout-help-desk/freescout/… | x_refsource_MISC |
Impacted products
1 product
| Vendor | Product | Version | CPE status | |
|---|---|---|---|---|
| freescout-help-desk | freescout |
Affected:
< 1.8.215
|
guessed |
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-41189",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-21T17:36:42.806995Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T17:37:13.107Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.215"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "LOW",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-863",
"description": "CWE-863: Incorrect Authorization",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T17:04:07.469Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj"
},
{
"name": "https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9"
},
{
"name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215"
}
],
"source": {
"advisory": "GHSA-4h5p-7f5c-q7gj",
"discovery": "UNKNOWN"
},
"title": "FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-41189",
"datePublished": "2026-04-21T17:04:07.469Z",
"dateReserved": "2026-04-18T02:51:52.972Z",
"dateUpdated": "2026-04-21T17:37:13.107Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"epss": {
"cve": "CVE-2026-41189",
"date": "2026-09-22",
"epss": "0.00223",
"percentile": "0.13221"
},
"nvd": {
"cve": {
"affected": [
{
"affectedData": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.215"
}
]
}
],
"source": "security-advisories@github.com"
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability."
}
],
"id": "CVE-2026-41189",
"lastModified": "2026-06-17T10:46:17.953",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "LOW",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N",
"version": "3.1"
},
"exploitabilityScore": 2.8,
"impactScore": 4.2,
"source": "security-advisories@github.com",
"type": "Secondary"
}
],
"ssvcV203": [
{
"source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"ssvcData": {
"id": "CVE-2026-41189",
"options": [
{
"exploitation": "none"
},
{
"automatable": "no"
},
{
"technicalImpact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-21T17:36:42.806995Z",
"version": "2.0.3"
}
}
]
},
"published": "2026-04-21T17:16:57.367",
"references": [
{
"source": "security-advisories@github.com",
"url": "https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9"
},
{
"source": "security-advisories@github.com",
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215"
},
{
"source": "security-advisories@github.com",
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj"
}
],
"sourceIdentifier": "security-advisories@github.com",
"vulnStatus": "Deferred",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-863"
}
],
"source": "security-advisories@github.com",
"type": "Secondary"
}
]
}
},
"redhat_vex": {
"current_release_date": "2026-06-05T19:20:41+00:00",
"cve": "CVE-2026-41189",
"id": "CVE-2026-41189",
"initial_release_date": "2026-01-01T00:00:00+00:00",
"product_status:known_not_affected": "1",
"source": "Red Hat CSAF VEX",
"status": "final",
"title": "FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads",
"url": "https://security.access.redhat.com/data/csaf/v2/vex/2026/cve-2026-41189.json",
"version": "3"
},
"vulnrichment": {
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2026-41189",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2026-04-21T17:36:42.806995Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T17:37:07.939Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"product": "freescout",
"vendor": "freescout-help-desk",
"versions": [
{
"status": "affected",
"version": "\u003c 1.8.215"
}
]
}
],
"descriptions": [
{
"lang": "en",
"value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.1,
"baseSeverity": "HIGH",
"confidentialityImpact": "LOW",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-863",
"description": "CWE-863: Incorrect Authorization",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-04-21T17:04:07.469Z",
"orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"shortName": "GitHub_M"
},
"references": [
{
"name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj",
"tags": [
"x_refsource_CONFIRM"
],
"url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-4h5p-7f5c-q7gj"
},
{
"name": "https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/commit/cdadaf621bb1e1d017315df20d743671f7eae7a9"
},
{
"name": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215",
"tags": [
"x_refsource_MISC"
],
"url": "https://github.com/freescout-help-desk/freescout/releases/tag/1.8.215"
}
],
"source": {
"advisory": "GHSA-4h5p-7f5c-q7gj",
"discovery": "UNKNOWN"
},
"title": "FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads"
}
},
"cveMetadata": {
"assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
"assignerShortName": "GitHub_M",
"cveId": "CVE-2026-41189",
"datePublished": "2026-04-21T17:04:07.469Z",
"dateReserved": "2026-04-18T02:51:52.972Z",
"dateUpdated": "2026-04-21T17:37:13.107Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Loading…
Loading…
Experimental. This forecast is provided for visualization only and may change without notice. Do not use it for operational decisions.
Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.
Sightings
| Author | Source | Type | Date | Other |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Loading…
Loading…
The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the
vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base
model, served locally by ML-Gateway.
They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.
Loading…
Related by attack behaviour
Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.
Loading…