Vulnerability-Lookup

CNVD-2020-22251

Vulnerability from cnvd - Published: 2020-04-10

Title

Deskpro存在未明漏洞（CNVD-2020-22251）

Description

Deskpro是一个帮助台软件解决方案，可以帮助公司跨多个渠道管理与客户和用户群的沟通。 Deskpro 2019.8.0之前版本中存在安全漏洞，该漏洞源于/api/email_accounts端点无法正确验证用户权限。攻击者可利用该漏洞检索所有helpdesk邮件账户的明文凭证，访问系统的全部邮件（包括密码重置邮件）。

Severity

中

Patch Name

Deskpro存在未明漏洞（CNVD-2020-22251）的补丁

Patch Description

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update

Reference

https://nvd.nist.gov/vuln/detail/CVE-2020-11463

Impacted products

Name
Deskpro Deskpro <2019.8.0

Show details on source website

JSON

To clipboard

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  "cves": {
    "cve": {
      "cveNumber": "CVE-2020-11463"
    }
  },
  "description": "Deskpro\u662f\u4e00\u4e2a\u5e2e\u52a9\u53f0\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\uff0c\u53ef\u4ee5\u5e2e\u52a9\u516c\u53f8\u8de8\u591a\u4e2a\u6e20\u9053\u7ba1\u7406\u4e0e\u5ba2\u6237\u548c\u7528\u6237\u7fa4\u7684\u6c9f\u901a\u3002\n\nDeskpro 2019.8.0\u4e4b\u524d\u7248\u672c\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e/api/email_accounts\u7aef\u70b9\u65e0\u6cd5\u6b63\u786e\u9a8c\u8bc1\u7528\u6237\u6743\u9650\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u68c0\u7d22\u6240\u6709helpdesk\u90ae\u4ef6\u8d26\u6237\u7684\u660e\u6587\u51ed\u8bc1\uff0c\u8bbf\u95ee\u7cfb\u7edf\u7684\u5168\u90e8\u90ae\u4ef6\uff08\u5305\u62ec\u5bc6\u7801\u91cd\u7f6e\u90ae\u4ef6\uff09\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2020-22251",
  "openTime": "2020-04-10",
  "patchDescription": "Deskpro\u662f\u4e00\u4e2a\u5e2e\u52a9\u53f0\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\uff0c\u53ef\u4ee5\u5e2e\u52a9\u516c\u53f8\u8de8\u591a\u4e2a\u6e20\u9053\u7ba1\u7406\u4e0e\u5ba2\u6237\u548c\u7528\u6237\u7fa4\u7684\u6c9f\u901a\u3002\r\n\r\nDeskpro 2019.8.0\u4e4b\u524d\u7248\u672c\u4e2d\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e/api/email_accounts\u7aef\u70b9\u65e0\u6cd5\u6b63\u786e\u9a8c\u8bc1\u7528\u6237\u6743\u9650\u3002\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u68c0\u7d22\u6240\u6709helpdesk\u90ae\u4ef6\u8d26\u6237\u7684\u660e\u6587\u51ed\u8bc1\uff0c\u8bbf\u95ee\u7cfb\u7edf\u7684\u5168\u90e8\u90ae\u4ef6\uff08\u5305\u62ec\u5bc6\u7801\u91cd\u7f6e\u90ae\u4ef6\uff09\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Deskpro\u5b58\u5728\u672a\u660e\u6f0f\u6d1e\uff08CNVD-2020-22251\uff09\u7684\u8865\u4e01",
  "products": {
    "product": "Deskpro Deskpro \u003c2019.8.0"
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2020-11463",
  "serverity": "\u4e2d",
  "submitTime": "2020-04-02",
  "title": "Deskpro\u5b58\u5728\u672a\u660e\u6f0f\u6d1e\uff08CNVD-2020-22251\uff09"
}

CVE-2020-11463 (GCVE-0-2020-11463)

Vulnerability from cvelistv5 – Published: 2020-04-01 20:52 – Updated: 2024-08-04 11:28

Summary

An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user's password.

Severity

No CVSS data available.

CWE

Assigner

mitre CNA under the mitre root

CNA scorecard E 27/100 over 2373 records in the last 180 days details

References

3 references

URL	Tags
https://blog.redforce.io/attacking-helpdesks-part…	x_refsource_MISC
https://support.deskpro.com/en/news/posts/deskpro…	x_refsource_MISC
https://support.deskpro.com/en/news/posts/deskpro…	x_refsource_MISC

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T11:28:14.052Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "An issue was discovered in Deskpro before 2019.8.0. The /api/email_accounts endpoint failed to properly validate a user\u0027s privilege, allowing an attacker to retrieve cleartext credentials of all helpdesk email accounts, including incoming and outgoing email credentials. This enables an attacker to get full access to all emails sent or received by the system including password reset emails, making it possible to reset any user\u0027s password."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2020-04-01T20:52:02.000Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2020-11463",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
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            }
          ]
        },
        "problemtype": {
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            {
              "description": [
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                  "lang": "eng",
                  "value": "n/a"
                }
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        },
        "references": {
          "reference_data": [
            {
              "name": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/",
              "refsource": "MISC",
              "url": "https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/"
            },
            {
              "name": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update",
              "refsource": "MISC",
              "url": "https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update"
            },
            {
              "name": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09",
              "refsource": "MISC",
              "url": "https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
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    "datePublished": "2020-04-01T20:52:02.000Z",
    "dateReserved": "2020-04-01T00:00:00.000Z",
    "dateUpdated": "2024-08-04T11:28:14.052Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
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}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

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Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

Action not permitted

CNVD-2020-22251

CVE-2020-11463 (GCVE-0-2020-11463)

Tags

Sightings

Nomenclature

Related by attack behaviour