Vulnerability-Lookup

CNVD-2025-21030

Vulnerability from cnvd - Published: 2025-09-11

Title

Freescout权限问题漏洞

Description

FreeScout是一款基于PHP Laravel框架构建的开源帮助台系统，旨在为用户提供类似Zendesk或Help Scout的功能，但无需牺牲隐私或自由度。 Freescout存在权限问题漏洞，该漏洞源于对话访问权限检查不当，攻击者可利用该漏洞导致绕过查看限制。

Severity

高

Patch Name

Freescout权限问题漏洞的补丁

Patch Description

FreeScout是一款基于PHP Laravel框架构建的开源帮助台系统，旨在为用户提供类似Zendesk或Help Scout的功能，但无需牺牲隐私或自由度。 Freescout存在权限问题漏洞，该漏洞源于对话访问权限检查不当，攻击者可利用该漏洞导致绕过查看限制。目前，供应商发布了安全公告及相关补丁信息，修复了此漏洞。

Formal description

目前厂商已发布升级程序修复该安全问题，详情见厂商官网： https://github.com/freescout-help-desk/freescout/releaseshttps://github.com/freescout-help-desk/freescout/releases

Reference

https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7

Impacted products

Name
Freescout Freescout <1.8.180

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2025-48474",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2025-48474"
    }
  },
  "description": "FreeScout\u662f\u4e00\u6b3e\u57fa\u4e8ePHP Laravel\u6846\u67b6\u6784\u5efa\u7684\u5f00\u6e90\u5e2e\u52a9\u53f0\u7cfb\u7edf\uff0c\u65e8\u5728\u4e3a\u7528\u6237\u63d0\u4f9b\u7c7b\u4f3cZendesk\u6216Help Scout\u7684\u529f\u80fd\uff0c\u4f46\u65e0\u9700\u727a\u7272\u9690\u79c1\u6216\u81ea\u7531\u5ea6\u3002\n\nFreescout\u5b58\u5728\u6743\u9650\u95ee\u9898\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u5bf9\u8bdd\u8bbf\u95ee\u6743\u9650\u68c0\u67e5\u4e0d\u5f53\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5bfc\u81f4\u7ed5\u8fc7\u67e5\u770b\u9650\u5236\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u7a0b\u5e8f\u4fee\u590d\u8be5\u5b89\u5168\u95ee\u9898\uff0c\u8be6\u60c5\u89c1\u5382\u5546\u5b98\u7f51\uff1a\r\nhttps://github.com/freescout-help-desk/freescout/releaseshttps://github.com/freescout-help-desk/freescout/releases",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2025-21030",
  "openTime": "2025-09-11",
  "patchDescription": "FreeScout\u662f\u4e00\u6b3e\u57fa\u4e8ePHP Laravel\u6846\u67b6\u6784\u5efa\u7684\u5f00\u6e90\u5e2e\u52a9\u53f0\u7cfb\u7edf\uff0c\u65e8\u5728\u4e3a\u7528\u6237\u63d0\u4f9b\u7c7b\u4f3cZendesk\u6216Help Scout\u7684\u529f\u80fd\uff0c\u4f46\u65e0\u9700\u727a\u7272\u9690\u79c1\u6216\u81ea\u7531\u5ea6\u3002\r\n\r\nFreescout\u5b58\u5728\u6743\u9650\u95ee\u9898\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u5bf9\u8bdd\u8bbf\u95ee\u6743\u9650\u68c0\u67e5\u4e0d\u5f53\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5bfc\u81f4\u7ed5\u8fc7\u67e5\u770b\u9650\u5236\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Freescout\u6743\u9650\u95ee\u9898\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "Freescout Freescout \u003c1.8.180"
  },
  "referenceLink": "https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7",
  "serverity": "\u9ad8",
  "submitTime": "2025-06-11",
  "title": "Freescout\u6743\u9650\u95ee\u9898\u6f0f\u6d1e"
}

CVE-2025-48474 (GCVE-0-2025-48474)

Vulnerability from cvelistv5 – Published: 2025-05-29 15:55 – Updated: 2025-05-29 17:57

Title

FreeScout Vulnerable to Insufficient Authorization

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

Severity

5.3 (Medium)


                        
                          CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

SSVC

Exploitation: none Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-05-29 17:57 UTC

CWE

CWE-863 - Incorrect Authorization

Assigner

GitHub_M mitre root

References

2 references

URL	Tags
https://github.com/freescout-help-desk/freescout/…	x_refsource_CONFIRM
https://github.com/freescout-help-desk/freescout/…	x_refsource_MISC

Impacted products

1 product

Vendor	Product	Version
freescout-help-desk	freescout	Affected: < 1.8.180

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-48474",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-05-29T17:57:22.738039Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-05-29T17:57:41.208Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "freescout",
          "vendor": "freescout-help-desk",
          "versions": [
            {
              "status": "affected",
              "version": "\u003c 1.8.180"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180."
        }
      ],
      "metrics": [
        {
          "cvssV4_0": {
            "attackComplexity": "LOW",
            "attackRequirements": "NONE",
            "attackVector": "NETWORK",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "privilegesRequired": "LOW",
            "subAvailabilityImpact": "NONE",
            "subConfidentialityImpact": "NONE",
            "subIntegrityImpact": "NONE",
            "userInteraction": "NONE",
            "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N",
            "version": "4.0",
            "vulnAvailabilityImpact": "NONE",
            "vulnConfidentialityImpact": "LOW",
            "vulnIntegrityImpact": "NONE"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-863",
              "description": "CWE-863: Incorrect Authorization",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-05-29T15:55:47.132Z",
        "orgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
        "shortName": "GitHub_M"
      },
      "references": [
        {
          "name": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m",
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-9wc4-vchw-mr3m"
        },
        {
          "name": "https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7",
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://github.com/freescout-help-desk/freescout/commit/87cdb65d6b632b5292bcac2d7a209f6e36ae51d7"
        }
      ],
      "source": {
        "advisory": "GHSA-9wc4-vchw-mr3m",
        "discovery": "UNKNOWN"
      },
      "title": "FreeScout Vulnerable to Insufficient Authorization"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "a0819718-46f1-4df5-94e2-005712e83aaa",
    "assignerShortName": "GitHub_M",
    "cveId": "CVE-2025-48474",
    "datePublished": "2025-05-29T15:55:47.132Z",
    "dateReserved": "2025-05-22T12:11:39.118Z",
    "dateUpdated": "2025-05-29T17:57:41.208Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.