CVE-2013-3551 (GCVE-0-2013-3551)

Vulnerability from cvelistv5 – Published: 2020-02-21 15:35 – Updated: 2024-08-06 16:14
VLAI?
Summary
Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Severity ?
No CVSS data available.
CWE
  • n/a
Assigner
References
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-06T16:14:56.646Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "http://advisories.mageia.org/MGASA-2013-0196.html"
          },
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "datePublic": "2013-05-22T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2020-02-21T15:35:41",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "http://advisories.mageia.org/MGASA-2013-0196.html"
        },
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2013-3551",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "n/a"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "http://advisories.mageia.org/MGASA-2013-0196.html",
              "refsource": "MISC",
              "url": "http://advisories.mageia.org/MGASA-2013-0196.html"
            },
            {
              "name": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551",
              "refsource": "MISC",
              "url": "https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2013-3551",
    "datePublished": "2020-02-21T15:35:41",
    "dateReserved": "2013-05-16T00:00:00",
    "dateUpdated": "2024-08-06T16:14:56.646Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "fkie_nvd": {
      "configurations": "[{\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"3.0.0\", \"versionEndExcluding\": \"3.0.20\", \"matchCriteriaId\": \"9F8DBDF3-4B17-4A40-B7B0-5C3E0C2D56F0\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"3.1.0\", \"versionEndExcluding\": \"3.1.16\", \"matchCriteriaId\": \"F087FCE9-65A5-484C-B12F-B5DA62DE674E\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"3.2.0\", \"versionEndExcluding\": \"3.2.7\", \"matchCriteriaId\": \"A05A1D49-3954-49FE-B380-B09882A37C6C\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"3.0.0\", \"versionEndExcluding\": \"3.0.8\", \"matchCriteriaId\": \"BAE3C475-E0F2-45CE-B3F7-65E6D67229B2\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"3.1.0\", \"versionEndExcluding\": \"3.1.9\", \"matchCriteriaId\": \"3A410BE4-CB6E-44A0-BCD3-98C8414F32D1\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"3.2.0\", \"versionEndExcluding\": \"3.2.5\", \"matchCriteriaId\": \"88C588FA-05C0-4677-A35C-7F9F518D225A\"}]}]}]",
      "descriptions": "[{\"lang\": \"en\", \"value\": \"Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.\"}, {\"lang\": \"es\", \"value\": \"El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesi\\u00f3n de agente v\\u00e1lido, leer tickets restringidos por medio de una URL dise\\u00f1ada que implica el mecanismo de divisi\\u00f3n de tickets.\"}]",
      "id": "CVE-2013-3551",
      "lastModified": "2024-11-21T01:53:51.913",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N\", \"baseScore\": 6.5, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"LOW\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"HIGH\", \"integrityImpact\": \"NONE\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.8, \"impactScore\": 3.6}], \"cvssMetricV2\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"2.0\", \"vectorString\": \"AV:N/AC:L/Au:S/C:P/I:N/A:N\", \"baseScore\": 4.0, \"accessVector\": \"NETWORK\", \"accessComplexity\": \"LOW\", \"authentication\": \"SINGLE\", \"confidentialityImpact\": \"PARTIAL\", \"integrityImpact\": \"NONE\", \"availabilityImpact\": \"NONE\"}, \"baseSeverity\": \"MEDIUM\", \"exploitabilityScore\": 8.0, \"impactScore\": 2.9, \"acInsufInfo\": false, \"obtainAllPrivilege\": false, \"obtainUserPrivilege\": false, \"obtainOtherPrivilege\": false, \"userInteractionRequired\": false}]}",
      "published": "2020-02-21T16:15:11.327",
      "references": "[{\"url\": \"http://advisories.mageia.org/MGASA-2013-0196.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Third Party Advisory\"]}, {\"url\": \"https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551\", \"source\": \"cve@mitre.org\", \"tags\": [\"Issue Tracking\", \"Third Party Advisory\"]}, {\"url\": \"http://advisories.mageia.org/MGASA-2013-0196.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Third Party Advisory\"]}, {\"url\": \"https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Issue Tracking\", \"Third Party Advisory\"]}]",
      "sourceIdentifier": "cve@mitre.org",
      "vulnStatus": "Modified",
      "weaknesses": "[{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-200\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2013-3551\",\"sourceIdentifier\":\"cve@mitre.org\",\"published\":\"2020-02-21T16:15:11.327\",\"lastModified\":\"2024-11-21T01:53:51.913\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.\"},{\"lang\":\"es\",\"value\":\"El archivo Kernel/Modules/AgentTicketPhone.pm en Open Ticket Request System (OTRS) versiones 3.0.x anteriores a 3.0.20, versiones 3.1.x anteriores a 3.1.16, y versiones 3.2.x anteriores a 3.2.7, y OTRS ITSM versiones 3.0.x anteriores a 3.0.8, versiones 3.1.x anteriores a 3.1.9, y versiones 3.2.x anteriores a 3.2.5, no restringe apropiadamente los tickets, lo cual permite a atacantes remotos con un inicio de sesi\u00f3n de agente v\u00e1lido, leer tickets restringidos por medio de una URL dise\u00f1ada que implica el mecanismo de divisi\u00f3n de tickets.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N\",\"baseScore\":6.5,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":3.6}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:L/Au:S/C:P/I:N/A:N\",\"baseScore\":4.0,\"accessVector\":\"NETWORK\",\"accessComplexity\":\"LOW\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"PARTIAL\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"baseSeverity\":\"MEDIUM\",\"exploitabilityScore\":8.0,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":false}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-200\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"3.0.0\",\"versionEndExcluding\":\"3.0.20\",\"matchCriteriaId\":\"9F8DBDF3-4B17-4A40-B7B0-5C3E0C2D56F0\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"3.1.0\",\"versionEndExcluding\":\"3.1.16\",\"matchCriteriaId\":\"F087FCE9-65A5-484C-B12F-B5DA62DE674E\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"3.2.0\",\"versionEndExcluding\":\"3.2.7\",\"matchCriteriaId\":\"A05A1D49-3954-49FE-B380-B09882A37C6C\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"3.0.0\",\"versionEndExcluding\":\"3.0.8\",\"matchCriteriaId\":\"BAE3C475-E0F2-45CE-B3F7-65E6D67229B2\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"3.1.0\",\"versionEndExcluding\":\"3.1.9\",\"matchCriteriaId\":\"3A410BE4-CB6E-44A0-BCD3-98C8414F32D1\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs_itsm:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"3.2.0\",\"versionEndExcluding\":\"3.2.5\",\"matchCriteriaId\":\"88C588FA-05C0-4677-A35C-7F9F518D225A\"}]}]}],\"references\":[{\"url\":\"http://advisories.mageia.org/MGASA-2013-0196.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Third Party Advisory\"]},{\"url\":\"https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551\",\"source\":\"cve@mitre.org\",\"tags\":[\"Issue Tracking\",\"Third Party Advisory\"]},{\"url\":\"http://advisories.mageia.org/MGASA-2013-0196.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Third Party Advisory\"]},{\"url\":\"https://bugs.gentoo.org/show_bug.cgi?id=CVE-2013-3551\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Issue Tracking\",\"Third Party Advisory\"]}]}}"
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.