CVE-2019-9752 (GCVE-0-2019-9752)

Vulnerability from cvelistv5 – Published: 2019-03-13 22:00 – Updated: 2024-08-04 22:01
VLAI?
Summary
An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.
Severity ?
No CVSS data available.
CWE
  • n/a
Assigner
References
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T22:01:54.195Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework"
          },
          {
            "name": "[debian-lts-announce] 20190319 [SECURITY] [DLA 1721-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_refsource_MLIST",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "tags": [
              "vendor-advisory",
              "x_refsource_SUSE",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "tags": [
              "vendor-advisory",
              "x_refsource_SUSE",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "tags": [
              "vendor-advisory",
              "x_refsource_SUSE",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "datePublic": "2019-03-13T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2020-09-23T14:06:16",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework"
        },
        {
          "name": "[debian-lts-announce] 20190319 [SECURITY] [DLA 1721-1] otrs2 security update",
          "tags": [
            "mailing-list",
            "x_refsource_MLIST"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html"
        },
        {
          "name": "openSUSE-SU-2020:0551",
          "tags": [
            "vendor-advisory",
            "x_refsource_SUSE"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
        },
        {
          "name": "openSUSE-SU-2020:1475",
          "tags": [
            "vendor-advisory",
            "x_refsource_SUSE"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
        },
        {
          "name": "openSUSE-SU-2020:1509",
          "tags": [
            "vendor-advisory",
            "x_refsource_SUSE"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2019-9752",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "n/a"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework",
              "refsource": "MISC",
              "url": "https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework"
            },
            {
              "name": "[debian-lts-announce] 20190319 [SECURITY] [DLA 1721-1] otrs2 security update",
              "refsource": "MLIST",
              "url": "https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html"
            },
            {
              "name": "openSUSE-SU-2020:0551",
              "refsource": "SUSE",
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
            },
            {
              "name": "openSUSE-SU-2020:1475",
              "refsource": "SUSE",
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
            },
            {
              "name": "openSUSE-SU-2020:1509",
              "refsource": "SUSE",
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2019-9752",
    "datePublished": "2019-03-13T22:00:00",
    "dateReserved": "2019-03-13T00:00:00",
    "dateUpdated": "2024-08-04T22:01:54.195Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "fkie_nvd": {
      "configurations": "[{\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"5.0.0\", \"versionEndExcluding\": \"5.0.34\", \"matchCriteriaId\": \"378C5C4C-851F-4B29-8E81-B1FC9D65C863\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"6.0.0\", \"versionEndExcluding\": \"6.0.16\", \"matchCriteriaId\": \"8F0AAA41-18D8-4200-933A-ED3121C34568\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"7.0.0\", \"versionEndExcluding\": \"7.0.4\", \"matchCriteriaId\": \"1C677B9E-1D9B-4182-8C5C-E369E5E3362A\"}]}]}, {\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*\", \"matchCriteriaId\": \"40513095-7E6E-46B3-B604-C926F1BA3568\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*\", \"matchCriteriaId\": \"67E82302-4B77-44F3-97B1-24C18AC4A35D\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*\", \"matchCriteriaId\": \"B620311B-34A3-48A6-82DF-6F078D7A4493\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*\", \"matchCriteriaId\": \"B009C22E-30A4-4288-BCF6-C3E81DEAF45A\"}]}]}]",
      "descriptions": "[{\"lang\": \"en\", \"value\": \"An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.\"}, {\"lang\": \"es\", \"value\": \"Se ha descubierto un problema en Open Ticket Request System (OTRS), en CVErsiones 5.x anteriores a la 5.0.34, CVErsiones 6.x anteriores a la 6.0.16 y CVErsiones 7.x anteriores a la 7.0.4. Un atacante que haya iniciado sesi\\u00f3n en OTRS como usuario agente o cliente podr\\u00eda subir un recurso manipulado para provocar la ejecuci\\u00f3n de JavaScript en el contexto de OTRS. Esto est\\u00e1 relacionado con la gesti\\u00f3n incorrecta de Content-type en Kernel/Modules/PictureUpload.pm.\"}]",
      "id": "CVE-2019-9752",
      "lastModified": "2024-11-21T04:52:14.387",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N\", \"baseScore\": 5.4, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"LOW\", \"userInteraction\": \"REQUIRED\", \"scope\": \"CHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.3, \"impactScore\": 2.7}], \"cvssMetricV2\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"2.0\", \"vectorString\": \"AV:N/AC:M/Au:S/C:N/I:P/A:N\", \"baseScore\": 3.5, \"accessVector\": \"NETWORK\", \"accessComplexity\": \"MEDIUM\", \"authentication\": \"SINGLE\", \"confidentialityImpact\": \"NONE\", \"integrityImpact\": \"PARTIAL\", \"availabilityImpact\": \"NONE\"}, \"baseSeverity\": \"LOW\", \"exploitabilityScore\": 6.8, \"impactScore\": 2.9, \"acInsufInfo\": false, \"obtainAllPrivilege\": false, \"obtainUserPrivilege\": false, \"obtainOtherPrivilege\": false, \"userInteractionRequired\": true}]}",
      "published": "2019-03-13T22:29:00.660",
      "references": "[{\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework\", \"source\": \"cve@mitre.org\", \"tags\": [\"Patch\", \"Vendor Advisory\"]}, {\"url\": \"https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}, {\"url\": \"https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Patch\", \"Vendor Advisory\"]}, {\"url\": \"https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Mailing List\", \"Third Party Advisory\"]}]",
      "sourceIdentifier": "cve@mitre.org",
      "vulnStatus": "Modified",
      "weaknesses": "[{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-79\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2019-9752\",\"sourceIdentifier\":\"cve@mitre.org\",\"published\":\"2019-03-13T22:29:00.660\",\"lastModified\":\"2024-11-21T04:52:14.387\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.\"},{\"lang\":\"es\",\"value\":\"Se ha descubierto un problema en Open Ticket Request System (OTRS), en CVErsiones 5.x anteriores a la 5.0.34, CVErsiones 6.x anteriores a la 6.0.16 y CVErsiones 7.x anteriores a la 7.0.4. Un atacante que haya iniciado sesi\u00f3n en OTRS como usuario agente o cliente podr\u00eda subir un recurso manipulado para provocar la ejecuci\u00f3n de JavaScript en el contexto de OTRS. Esto est\u00e1 relacionado con la gesti\u00f3n incorrecta de Content-type en Kernel/Modules/PictureUpload.pm.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N\",\"baseScore\":5.4,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"CHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.3,\"impactScore\":2.7}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:M/Au:S/C:N/I:P/A:N\",\"baseScore\":3.5,\"accessVector\":\"NETWORK\",\"accessComplexity\":\"MEDIUM\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"PARTIAL\",\"availabilityImpact\":\"NONE\"},\"baseSeverity\":\"LOW\",\"exploitabilityScore\":6.8,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":true}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-79\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"5.0.0\",\"versionEndExcluding\":\"5.0.34\",\"matchCriteriaId\":\"378C5C4C-851F-4B29-8E81-B1FC9D65C863\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndExcluding\":\"6.0.16\",\"matchCriteriaId\":\"8F0AAA41-18D8-4200-933A-ED3121C34568\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndExcluding\":\"7.0.4\",\"matchCriteriaId\":\"1C677B9E-1D9B-4182-8C5C-E369E5E3362A\"}]}]},{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*\",\"matchCriteriaId\":\"40513095-7E6E-46B3-B604-C926F1BA3568\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*\",\"matchCriteriaId\":\"67E82302-4B77-44F3-97B1-24C18AC4A35D\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*\",\"matchCriteriaId\":\"B620311B-34A3-48A6-82DF-6F078D7A4493\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*\",\"matchCriteriaId\":\"B009C22E-30A4-4288-BCF6-C3E81DEAF45A\"}]}]}],\"references\":[{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework\",\"source\":\"cve@mitre.org\",\"tags\":[\"Patch\",\"Vendor Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Patch\",\"Vendor Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]}]}}"
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.