cve-2024-43444
Vulnerability from cvelistv5
Published
2024-08-26 08:42
Modified
2024-08-29 07:36
Summary
Passwords are written to Admin Log Module
Impacted products
Vendor Product Version
OTRS AG ((OTRS)) Community Edition Version: 6.0.x
Show details on NVD website


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                "version": "8.0.0"
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                "version": "2023.0"
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                "id": "CVE-2024-43444",
                "options": [
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                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-08-26T13:57:06.436622Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
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        ],
        "providerMetadata": {
          "dateUpdated": "2024-08-26T14:01:52.566Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Log Module",
            "Agent Authentication",
            "Customer Authentication"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
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              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
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              "version": "6.0.x"
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      ],
      "datePublic": "2024-08-26T08:00:00.000Z",
      "descriptions": [
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              "value": "\u003cdiv\u003ePasswords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.\u003cbr\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003eThis issue affects: \u003c/p\u003e\u003cul\u003e\u003cli\u003eOTRS from 7.0.X through 7.0.50\u003c/li\u003e\u003cli\u003eOTRS 8.0.X\u003c/li\u003e\u003cli\u003eOTRS 2023.X\u003c/li\u003e\u003cli\u003eOTRS from 2024.X through 2024.5.X\u003c/li\u003e\u003cli\u003e((OTRS)) Community Edition: 6.0.x\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003eProducts based on the ((OTRS)) Community Edition also very likely to be affected\u003c/div\u003e\u003cbr\u003e\u003c/div\u003e"
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        }
      ],
      "impacts": [
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          "capecId": "CAPEC-545",
          "descriptions": [
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              "lang": "en",
              "value": "CAPEC-545 Pull Data from System Resources"
            }
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      ],
      "metrics": [
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          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
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            "baseScore": 8.2,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "LOW",
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            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N",
            "version": "3.1"
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      "problemTypes": [
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          "descriptions": [
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              "description": "CWE-532 Insertion of Sensitive Information into Log File",
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      "providerMetadata": {
        "dateUpdated": "2024-08-29T07:36:13.555Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
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      "references": [
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          "url": "https://otrs.com/release-notes/otrs-security-advisory-2024-12/"
        }
      ],
      "solutions": [
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              "value": "Update to OTRS 2024.6.x or OTRS 7.0.51\u003cbr\u003e"
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          "value": "Update to OTRS 2024.6.x or OTRS 7.0.51"
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      "source": {
        "advisory": "OSA-2024-12",
        "defect": [
          "Issue#2725",
          "Ticket#2024072442001041",
          "Ticket#2024072442000677"
        ],
        "discovery": "USER"
      },
      "title": "Passwords are written to Admin Log Module",
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    "assignerShortName": "OTRS",
    "cveId": "CVE-2024-43444",
    "datePublished": "2024-08-26T08:42:58.796Z",
    "dateReserved": "2024-08-13T13:38:47.973Z",
    "dateUpdated": "2024-08-29T07:36:13.555Z",
    "state": "PUBLISHED"
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  }
}


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