CVE-2025-54366 (GCVE-0-2025-54366)

Vulnerability from cvelistv5 – Published: 2025-07-26 03:35 – Updated: 2025-07-28 15:00
VLAI?
Title
FreeScout's deserialization of untrusted data leads to Remote Code Execution
Summary
FreeScout is a lightweight free open source help desk and shared inbox built with PHP (Laravel framework). In versions 1.8.185 and below, there is a critical deserialization vulnerability in the /conversation/ajax endpoint that allows authenticated users with knowledge of the APP_KEY to achieve remote code execution. The vulnerability occurs when the application processes the attachments_all and attachments POST parameters through the insecure Helper::decrypt() function, which performs unsafe deserialization of user-controlled data without proper validation. This flaw enables attackers to create arbitrary objects and manipulate their properties, leading to complete compromise of the web application. This is fixed in version 1.8.186.
Severity ?
8.6 (High)
CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
CWE
  • CWE-502 - Deserialization of Untrusted Data
Assigner
References
Impacted products
Vendor Product Version
freescout-help-desk freescout Affected: < 1.8.186
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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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