CVE-2026-1251 (GCVE-0-2026-1251)
Vulnerability from cvelistv5 – Published: 2026-01-31 06:39 – Updated: 2026-01-31 06:39
VLAI?
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
Severity ?
5.4 (Medium)
CWE
- CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| psmplugins | SupportCandy – Helpdesk & Customer Support Ticket System |
Affected:
* , ≤ 3.4.4
(semver)
|
Credits
Theklis Stefani
{
"containers": {
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System",
"vendor": "psmplugins",
"versions": [
{
"lessThanOrEqual": "3.4.4",
"status": "affected",
"version": "*",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Theklis Stefani"
}
],
"descriptions": [
{
"lang": "en",
"value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the \u0027add_reply\u0027 function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the \u0027description_attachments\u0027 parameter, re-associating those files to their own tickets and removing access from the original owners."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 5.4,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-639",
"description": "CWE-639 Authorization Bypass Through User-Controlled Key",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2026-01-31T06:39:23.182Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-individual-ticket.php#L1603"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3448376/"
}
],
"timeline": [
{
"lang": "en",
"time": "2026-01-20T19:19:37.000+00:00",
"value": "Vendor Notified"
},
{
"lang": "en",
"time": "2026-01-23T00:00:00.000+00:00",
"value": "Disclosed"
}
],
"title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2026-1251",
"datePublished": "2026-01-31T06:39:23.182Z",
"dateReserved": "2026-01-20T19:04:14.485Z",
"dateUpdated": "2026-01-31T06:39:23.182Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"nvd": "{\"cve\":{\"id\":\"CVE-2026-1251\",\"sourceIdentifier\":\"security@wordfence.com\",\"published\":\"2026-01-31T07:16:02.273\",\"lastModified\":\"2026-01-31T07:16:02.273\",\"vulnStatus\":\"Received\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the \u0027add_reply\u0027 function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the \u0027description_attachments\u0027 parameter, re-associating those files to their own tickets and removing access from the original owners.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N\",\"baseScore\":5.4,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":2.5}]},\"weaknesses\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-639\"}]}],\"references\":[{\"url\":\"https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-individual-ticket.php#L1603\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://plugins.trac.wordpress.org/changeset/3448376/\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=cve\",\"source\":\"security@wordfence.com\"}]}}"
}
}
Loading…
Loading…
Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Loading…
Loading…