CVE-2026-1251 (GCVE-0-2026-1251)

Vulnerability from cvelistv5 – Published: 2026-01-31 06:39 – Updated: 2026-01-31 06:39
VLAI?
Title
SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.
CWE
  • CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
Impacted products
Credits
Theklis Stefani
Show details on NVD website

{
  "containers": {
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System",
          "vendor": "psmplugins",
          "versions": [
            {
              "lessThanOrEqual": "3.4.4",
              "status": "affected",
              "version": "*",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Theklis Stefani"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the \u0027add_reply\u0027 function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the \u0027description_attachments\u0027 parameter, re-associating those files to their own tickets and removing access from the original owners."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 5.4,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-639",
              "description": "CWE-639 Authorization Bypass Through User-Controlled Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-01-31T06:39:23.182Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-individual-ticket.php#L1603"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3448376/"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2026-01-20T19:19:37.000+00:00",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2026-01-23T00:00:00.000+00:00",
          "value": "Disclosed"
        }
      ],
      "title": "SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System \u003c= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2026-1251",
    "datePublished": "2026-01-31T06:39:23.182Z",
    "dateReserved": "2026-01-20T19:04:14.485Z",
    "dateUpdated": "2026-01-31T06:39:23.182Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "nvd": "{\"cve\":{\"id\":\"CVE-2026-1251\",\"sourceIdentifier\":\"security@wordfence.com\",\"published\":\"2026-01-31T07:16:02.273\",\"lastModified\":\"2026-01-31T07:16:02.273\",\"vulnStatus\":\"Received\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the \u0027add_reply\u0027 function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the \u0027description_attachments\u0027 parameter, re-associating those files to their own tickets and removing access from the original owners.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N\",\"baseScore\":5.4,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":2.5}]},\"weaknesses\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-639\"}]}],\"references\":[{\"url\":\"https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-individual-ticket.php#L1603\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://plugins.trac.wordpress.org/changeset/3448376/\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://www.wordfence.com/threat-intel/vulnerabilities/id/89df3005-0967-474f-8a4e-3b23273dd1a2?source=cve\",\"source\":\"security@wordfence.com\"}]}}"
  }
}


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