CVE-2026-2511 (GCVE-0-2026-2511)

Vulnerability from cvelistv5 – Published: 2026-03-26 13:26 – Updated: 2026-04-08 16:43
VLAI?
Title
JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter
Summary
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
Severity ?
7.5 (High)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
CWE
  • CWE-89 - Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')
Assigner
References
Impacted products
Vendor Product Version
rabilal JS Help Desk – AI-Powered Support & Ticketing System Affected: 0 , ≤ 3.0.4 (semver)
Create a notification for this product.
Credits
Nabil Irawan
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2026-2511",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2026-03-26T13:56:34.755591Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2026-03-26T13:56:49.379Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System",
          "vendor": "rabilal",
          "versions": [
            {
              "lessThanOrEqual": "3.0.4",
              "status": "affected",
              "version": "0",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Nabil Irawan"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-89",
              "description": "CWE-89 Improper Neutralization of Special Elements used in an SQL Command (\u0027SQL Injection\u0027)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2026-04-08T16:43:19.181Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3463031/"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2026-02-14T06:27:38.000Z",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2026-03-25T00:00:00.000Z",
          "value": "Disclosed"
        }
      ],
      "title": "JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System \u003c= 3.0.4 - Unauthenticated SQL Injection via \u0027multiformid\u0027 Parameter"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2026-2511",
    "datePublished": "2026-03-26T13:26:05.601Z",
    "dateReserved": "2026-02-14T00:45:44.432Z",
    "dateUpdated": "2026-04-08T16:43:19.181Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2",
  "vulnerability-lookup:meta": {
    "nvd": "{\"cve\":{\"id\":\"CVE-2026-2511\",\"sourceIdentifier\":\"security@wordfence.com\",\"published\":\"2026-03-26T14:16:10.017\",\"lastModified\":\"2026-03-30T13:26:50.827\",\"vulnStatus\":\"Awaiting Analysis\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"The JS Help Desk \u2013 AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.\"},{\"lang\":\"es\",\"value\":\"El plugin JS Help Desk \u2013 AI-Powered Support \u0026amp; Ticketing System para WordPress es vulnerable a inyecci\u00f3n SQL a trav\u00e9s del par\u00e1metro \u0027multiformid\u0027 en la funci\u00f3n \u0027storeTickets()\u0027 en todas las versiones hasta e incluyendo la 3.0.4. Esto se debe a que el valor \u0027multiformid\u0027 proporcionado por el usuario se pasa a \u0027esc_sql()\u0027 sin encerrar el resultado entre comillas en la consulta SQL, lo que hace que el escape sea ineficaz contra cargas \u00fatiles que no contienen caracteres de comillas. Esto hace posible que atacantes no autenticados a\u00f1adan consultas SQL adicionales a consultas ya existentes que pueden utilizarse para extraer informaci\u00f3n sensible de la base de datos.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N\",\"baseScore\":7.5,\"baseSeverity\":\"HIGH\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"HIGH\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":3.9,\"impactScore\":3.6}]},\"weaknesses\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-89\"}]}],\"references\":[{\"url\":\"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://plugins.trac.wordpress.org/changeset/3463031/\",\"source\":\"security@wordfence.com\"},{\"url\":\"https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve\",\"source\":\"security@wordfence.com\"}]}}",
    "vulnrichment": {
      "containers": "{\"adp\": [{\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2026-2511\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"yes\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2026-03-26T13:56:34.755591Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2026-03-26T13:56:46.272Z\"}}], \"cna\": {\"title\": \"JS Help Desk \\u2013 AI-Powered Support \u0026 Ticketing System \u003c= 3.0.4 - Unauthenticated SQL Injection via \u0027multiformid\u0027 Parameter\", \"credits\": [{\"lang\": \"en\", \"type\": \"finder\", \"value\": \"Nabil Irawan\"}], \"metrics\": [{\"cvssV3_1\": {\"version\": \"3.1\", \"baseScore\": 7.5, \"baseSeverity\": \"HIGH\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N\"}}], \"affected\": [{\"vendor\": \"rabilal\", \"product\": \"JS Help Desk \\u2013 AI-Powered Support \u0026 Ticketing System\", \"versions\": [{\"status\": \"affected\", \"version\": \"0\", \"versionType\": \"semver\", \"lessThanOrEqual\": \"3.0.4\"}], \"defaultStatus\": \"unaffected\"}], \"timeline\": [{\"lang\": \"en\", \"time\": \"2026-02-14T06:27:38.000Z\", \"value\": \"Vendor Notified\"}, {\"lang\": \"en\", \"time\": \"2026-03-25T00:00:00.000Z\", \"value\": \"Disclosed\"}], \"references\": [{\"url\": \"https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve\"}, {\"url\": \"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181\"}, {\"url\": \"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996\"}, {\"url\": \"https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178\"}, {\"url\": \"https://plugins.trac.wordpress.org/changeset/3463031/\"}], \"descriptions\": [{\"lang\": \"en\", \"value\": \"The JS Help Desk \\u2013 AI-Powered Support \u0026 Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.\"}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-89\", \"description\": \"CWE-89 Improper Neutralization of Special Elements used in an SQL Command (\u0027SQL Injection\u0027)\"}]}], \"providerMetadata\": {\"orgId\": \"b15e7b5b-3da4-40ae-a43c-f7aa60e62599\", \"shortName\": \"Wordfence\", \"dateUpdated\": \"2026-04-08T16:43:19.181Z\"}}}",
      "cveMetadata": "{\"cveId\": \"CVE-2026-2511\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2026-04-08T16:43:19.181Z\", \"dateReserved\": \"2026-02-14T00:45:44.432Z\", \"assignerOrgId\": \"b15e7b5b-3da4-40ae-a43c-f7aa60e62599\", \"datePublished\": \"2026-03-26T13:26:05.601Z\", \"assignerShortName\": \"Wordfence\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.2"
    }
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.