CVE-2026-32752 (GCVE-0-2026-32752)
Vulnerability from cvelistv5 – Published: 2026-03-19 21:21 – Updated: 2026-03-20 18:10
VLAI?
Title
FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
Summary
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Severity ?
CWE
- CWE-284 - Improper Access Control
Assigner
References
| URL | Tags | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|
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Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| freescout-help-desk | freescout |
Affected:
< 1.8.209
|
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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