FKIE_CVE-2012-4600

Vulnerability from fkie_nvd - Published: 2012-08-31 14:55 - Updated: 2025-04-11 00:51
Severity ?
Summary
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags.
References
cve@mitre.orghttp://secunia.com/advisories/50615
cve@mitre.orghttp://www.kb.cert.org/vuls/id/511404Exploit, US Government Resource
cve@mitre.orghttp://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/Vendor Advisory
cve@mitre.orghttp://znuny.com/en/#%21/advisory/ZSA-2012-02
af854a3a-2127-422b-91ae-364da2661108http://secunia.com/advisories/50615
af854a3a-2127-422b-91ae-364da2661108http://www.kb.cert.org/vuls/id/511404Exploit, US Government Resource
af854a3a-2127-422b-91ae-364da2661108http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108http://znuny.com/en/#%21/advisory/ZSA-2012-02
Impacted products
Vendor Product Version
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.0
otrs otrs 2.4.1
otrs otrs 2.4.2
otrs otrs 2.4.3
otrs otrs 2.4.4
otrs otrs 2.4.5
otrs otrs 2.4.6
otrs otrs 2.4.7
otrs otrs 2.4.8
otrs otrs 2.4.9
otrs otrs 2.4.10
otrs otrs 2.4.11
otrs otrs 2.4.12
otrs otrs 2.4.13
otrs otrs 3.0.0
otrs otrs 3.0.0
otrs otrs 3.0.0
otrs otrs 3.0.0
otrs otrs 3.0.0
otrs otrs 3.0.0
otrs otrs 3.0.0
otrs otrs 3.0.1
otrs otrs 3.0.2
otrs otrs 3.0.3
otrs otrs 3.0.4
otrs otrs 3.0.5
otrs otrs 3.0.6
otrs otrs 3.0.7
otrs otrs 3.0.8
otrs otrs 3.0.9
otrs otrs 3.0.10
otrs otrs 3.0.11
otrs otrs 3.0.12
otrs otrs 3.0.13
otrs otrs 3.0.14
otrs otrs 3.0.15
otrs otrs_itsm 3.0.0
otrs otrs_itsm 3.0.1
otrs otrs_itsm 3.0.2
otrs otrs_itsm 3.0.3
otrs otrs_itsm 3.0.4
otrs otrs_itsm 3.0.5
otrs otrs_itsm 3.0.6
otrs otrs 3.1.0
otrs otrs 3.1.1
otrs otrs 3.1.2
otrs otrs 3.1.3
otrs otrs 3.1.4
otrs otrs 3.1.5
otrs otrs 3.1.6
otrs otrs 3.1.7
otrs otrs 3.1.8
otrs otrs 3.1.9
To clipboard 

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  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) Help Desk 2.4.x before 2.4.14, 3.0.x before 3.0.16, and 3.1.x before 3.1.10, when Firefox or Opera is used, allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with nested HTML tags."
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad de ejecuci\u00f3n de comandos en sitios cruzados (XSS) en Open System Request Ticket (OTRS) Help Desk v2.4.x antes de v2.4.14, v3.0.x antes de v3.0.16, y v3.1.x  antes de v3.1.10, cuando se usa Firefox u Opera, permite a atacantes remotos inyectar secuencias de comandos web o HTML a trav\u00e9s de un cuerpo de mensaje de correo electr\u00f3nico con etiquetas HTML anidadas.\r\n"
    }
  ],
  "id": "CVE-2012-4600",
  "lastModified": "2025-04-11T00:51:21.963",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "LOW",
        "cvssData": {
          "accessComplexity": "HIGH",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "NONE",
          "baseScore": 2.6,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:H/Au:N/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 4.9,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ]
  },
  "published": "2012-08-31T14:55:01.293",
  "references": [
    {
      "source": "cve@mitre.org",
      "url": "http://secunia.com/advisories/50615"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Exploit",
        "US Government Resource"
      ],
      "url": "http://www.kb.cert.org/vuls/id/511404"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "http://www.otrs.com/de/open-source/community-news/security-advisories/security-advisory-2012-02/"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://znuny.com/en/#%21/advisory/ZSA-2012-02"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://secunia.com/advisories/50615"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
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        "US Government Resource"
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      "url": "http://www.kb.cert.org/vuls/id/511404"
    },
    {
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      "tags": [
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    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://znuny.com/en/#%21/advisory/ZSA-2012-02"
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  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.