FKIE_CVE-2014-9324

Vulnerability from fkie_nvd - Published: 2014-12-19 15:59 - Updated: 2025-04-12 10:46
Severity ?
Summary
The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors.
References
cve@mitre.orghttp://advisories.mageia.org/MGASA-2015-0031.html
cve@mitre.orghttp://secunia.com/advisories/59875
cve@mitre.orghttp://secunia.com/advisories/62188
cve@mitre.orghttp://secunia.com/advisories/62662
cve@mitre.orghttp://www.mandriva.com/security/advisories?name=MDVSA-2015:043
cve@mitre.orghttps://www.otrs.com/security-advisory-2014-06-incomplete-access-control/Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108http://advisories.mageia.org/MGASA-2015-0031.html
af854a3a-2127-422b-91ae-364da2661108http://secunia.com/advisories/59875
af854a3a-2127-422b-91ae-364da2661108http://secunia.com/advisories/62188
af854a3a-2127-422b-91ae-364da2661108http://secunia.com/advisories/62662
af854a3a-2127-422b-91ae-364da2661108http://www.mandriva.com/security/advisories?name=MDVSA-2015:043
af854a3a-2127-422b-91ae-364da2661108https://www.otrs.com/security-advisory-2014-06-incomplete-access-control/Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs_help_desk 3.2.0
otrs otrs_help_desk 3.2.1
otrs otrs_help_desk 3.2.2
otrs otrs_help_desk 3.2.3
otrs otrs_help_desk 3.2.4
otrs otrs_help_desk 3.2.5
otrs otrs_help_desk 3.2.6
otrs otrs_help_desk 3.2.7
otrs otrs_help_desk 3.2.8
otrs otrs_help_desk 3.2.9
otrs otrs_help_desk 3.2.10
otrs otrs_help_desk 3.2.11
otrs otrs_help_desk 3.2.12
otrs otrs_help_desk 3.2.13
otrs otrs_help_desk 3.2.14
otrs otrs_help_desk 3.2.15
otrs otrs_help_desk 3.2.16
otrs otrs_help_desk 3.3.0
otrs otrs_help_desk 3.3.1
otrs otrs_help_desk 3.3.2
otrs otrs_help_desk 3.3.3
otrs otrs_help_desk 3.3.4
otrs otrs_help_desk 3.3.5
otrs otrs_help_desk 3.3.6
otrs otrs_help_desk 3.3.7
otrs otrs_help_desk 3.3.8
otrs otrs_help_desk 3.3.9
otrs otrs_help_desk 3.3.10
otrs otrs_help_desk 4.0.0
otrs otrs_help_desk 4.0.1
otrs otrs_help_desk 4.0.2
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
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              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs_help_desk:3.2.1:*:*:*:*:*:*:*",
              "matchCriteriaId": "ED3BC9F0-FE36-44C6-8C5E-69AD0355FCD3",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "0A987515-9963-404E-A208-7941AE80A111",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "05216F9E-D1A9-402C-AC9D-A1E863C29C53",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "BAD7998C-4D93-4E03-95A6-847C50EBFAD4",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "9DFB3525-C9D7-4891-8F15-413AAC2E2688",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "AAA10EEF-5B03-4D58-A446-6A1D2233B525",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "86D1B50A-0C2D-454F-8CD6-9A22082CC227",
              "vulnerable": true
            },
            {
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              "matchCriteriaId": "99ED2D2A-CFA9-4DE3-BDC7-9FFBB0EAA436",
              "vulnerable": true
            },
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              "vulnerable": true
            },
            {
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              "vulnerable": true
            },
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              "vulnerable": true
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              "vulnerable": true
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              "matchCriteriaId": "BCC01E70-A568-4A16-9E42-48D648F44FB8",
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              "vulnerable": true
            },
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              "matchCriteriaId": "6F18DA1F-2C74-4079-9BEE-25725B586D0F",
              "vulnerable": true
            },
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              "matchCriteriaId": "99406C47-11AF-47D5-8D3F-A6E9C266FA60",
              "vulnerable": true
            },
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              "vulnerable": true
            },
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              "matchCriteriaId": "7DA0B533-06A1-45E8-AAF3-BDD11BF251B8",
              "vulnerable": true
            },
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              "criteria": "cpe:2.3:a:otrs:otrs_help_desk:4.0.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "43DFED6B-B905-4D20-AC7B-EDD058988A4C",
              "vulnerable": true
            },
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              "matchCriteriaId": "5364466B-2C01-4F7A-9CB8-21F80F80A756",
              "vulnerable": true
            },
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              "matchCriteriaId": "30D84E9A-D176-4D5B-A48F-95D9540ED77D",
              "vulnerable": true
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          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The GenericInterface in OTRS Help Desk 3.2.x before 3.2.17, 3.3.x before 3.3.11, and 4.0.x before 4.0.3 allows remote authenticated users to access and modify arbitrary tickets via unspecified vectors."
    },
    {
      "lang": "es",
      "value": "GenericInterface en OTRS Help Desk 3.2.x anterior a 3.2.17, 3.3.x anterior a 3.3.11 y 4.0.x anterior a 4.0.3 permiten a usuarios remotos autenticados acceder y modificar tickets arbitrarios a trav\u00e9s de vectores sin especificar."
    }
  ],
  "id": "CVE-2014-9324",
  "lastModified": "2025-04-12T10:46:40.837",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "PARTIAL",
          "baseScore": 6.0,
          "confidentialityImpact": "PARTIAL",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:S/C:P/I:P/A:P",
          "version": "2.0"
        },
        "exploitabilityScore": 6.8,
        "impactScore": 6.4,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": false
      }
    ]
  },
  "published": "2014-12-19T15:59:18.503",
  "references": [
    {
      "source": "cve@mitre.org",
      "url": "http://advisories.mageia.org/MGASA-2015-0031.html"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://secunia.com/advisories/59875"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://secunia.com/advisories/62188"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://secunia.com/advisories/62662"
    },
    {
      "source": "cve@mitre.org",
      "url": "http://www.mandriva.com/security/advisories?name=MDVSA-2015:043"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2014-06-incomplete-access-control/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://advisories.mageia.org/MGASA-2015-0031.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://secunia.com/advisories/59875"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://secunia.com/advisories/62188"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://secunia.com/advisories/62662"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "http://www.mandriva.com/security/advisories?name=MDVSA-2015:043"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.otrs.com/security-advisory-2014-06-incomplete-access-control/"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Deferred",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-264"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.