FKIE_CVE-2019-12248

Vulnerability from fkie_nvd - Published: 2019-06-17 18:15 - Updated: 2024-11-21 04:22
Severity ?
4.3 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N
Summary
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
References
cve@mitre.orghttp://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
cve@mitre.orghttp://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
cve@mitre.orghttp://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
cve@mitre.orghttps://lists.debian.org/debian-lts-announce/2019/06/msg00004.htmlMailing List, Third Party Advisory
cve@mitre.orghttps://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
cve@mitre.orghttps://www.otrs.com/category/release-and-security-notes-en/Release Notes, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.htmlBroken Link
af854a3a-2127-422b-91ae-364da2661108http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.htmlBroken Link
af854a3a-2127-422b-91ae-364da2661108http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.htmlBroken Link
af854a3a-2127-422b-91ae-364da2661108https://lists.debian.org/debian-lts-announce/2019/06/msg00004.htmlMailing List, Third Party Advisory
af854a3a-2127-422b-91ae-364da2661108https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
af854a3a-2127-422b-91ae-364da2661108https://www.otrs.com/category/release-and-security-notes-en/Release Notes, Third Party Advisory
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs *
otrs otrs *
debian debian_linux 8.0
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "92CBFC5A-5DBE-40B4-BC25-84E50DBF8799",
              "versionEndIncluding": "5.0.36",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "7797BAF4-EBCD-49B4-B5BC-E19B6EEE5DF9",
              "versionEndIncluding": "6.0.19",
              "versionStartIncluding": "6.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "2BD494BE-3E2E-4377-9683-8889F9FC66CA",
              "versionEndIncluding": "7.0.7",
              "versionStartIncluding": "7.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    },
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
              "matchCriteriaId": "C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources."
    },
    {
      "lang": "es",
      "value": "Se descubri\u00f3 un problema en Open Ticket Request System (OTRS) 7.0.x hasta 7.0.7, Community Edition 6.0.x hasta 6.0.19 y Community Edition 5.0.x hasta 5.0.36. Un atacante podr\u00eda enviar un correo electr\u00f3nico malicioso a un sistema OTRS. Si un usuario de agente registrado lo cita, el correo electr\u00f3nico podr\u00eda hacer que el navegador cargue recursos de imagen externos."
    }
  ],
  "id": "CVE-2019-12248",
  "lastModified": "2024-11-21T04:22:28.797",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "MEDIUM",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "NONE",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:N/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 8.6,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.3,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.8,
        "impactScore": 1.4,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2019-06-17T18:15:10.860",
  "references": [
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html"
    },
    {
      "source": "cve@mitre.org",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "cve@mitre.org",
      "tags": [
        "Release Notes",
        "Third Party Advisory"
      ],
      "url": "https://www.otrs.com/category/release-and-security-notes-en/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Mailing List",
        "Third Party Advisory"
      ],
      "url": "https://lists.debian.org/debian-lts-announce/2019/06/msg00004.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Release Notes",
        "Third Party Advisory"
      ],
      "url": "https://www.otrs.com/category/release-and-security-notes-en/"
    }
  ],
  "sourceIdentifier": "cve@mitre.org",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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