FKIE_CVE-2020-1771

Vulnerability from fkie_nvd - Published: 2020-03-27 13:15 - Updated: 2024-11-21 05:11
Summary
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs *
otrs otrs *

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "D59B7180-350C-4CB2-82F6-DE65E13AEED9",
              "versionEndIncluding": "5.0.41",
              "versionStartIncluding": "5.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "0EF80E5E-ED59-4BEE-9EBF-34485DCABED1",
              "versionEndIncluding": "6.0.26",
              "versionStartIncluding": "6.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "57789F0A-B1F9-4E57-BA71-5558A285D1CA",
              "versionEndIncluding": "7.0.15",
              "versionStartIncluding": "7.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
    },
    {
      "lang": "es",
      "value": "Un atacante es capaz de dise\u00f1ar un art\u00edculo con un enlace hacia la libreta de direcciones del cliente con contenido malicioso (JavaScript). Cuando el agente abre el enlace, el c\u00f3digo JavaScript es ejecutado debido a la falta de codificaci\u00f3n de par\u00e1metros. Este problema afecta a: ((OTRS)) Community Edition: versiones 6.0.26 y anteriores. OTRS: versiones 7.0.15 y anteriores."
    }
  ],
  "id": "CVE-2020-1771",
  "lastModified": "2024-11-21T05:11:21.357",
  "metrics": {
    "cvssMetricV2": [
      {
        "acInsufInfo": false,
        "baseSeverity": "LOW",
        "cvssData": {
          "accessComplexity": "MEDIUM",
          "accessVector": "NETWORK",
          "authentication": "SINGLE",
          "availabilityImpact": "NONE",
          "baseScore": 3.5,
          "confidentialityImpact": "NONE",
          "integrityImpact": "PARTIAL",
          "vectorString": "AV:N/AC:M/Au:S/C:N/I:P/A:N",
          "version": "2.0"
        },
        "exploitabilityScore": 6.8,
        "impactScore": 2.9,
        "obtainAllPrivilege": false,
        "obtainOtherPrivilege": false,
        "obtainUserPrivilege": false,
        "source": "nvd@nist.gov",
        "type": "Primary",
        "userInteractionRequired": true
      }
    ],
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 4.6,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.1,
        "impactScore": 2.5,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.4,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "LOW",
          "scope": "CHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2020-03-27T13:15:15.333",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "security@otrs.com",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "security@otrs.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-08/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Broken Link"
      ],
      "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-08/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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