FKIE_CVE-2023-5421

Vulnerability from fkie_nvd - Published: 2023-10-16 09:15 - Updated: 2024-11-21 08:41
Severity ?
3.5 (Low) - CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
5.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N
Summary
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
References
security@otrs.comhttps://otrs.com/release-notes/otrs-security-advisory-2023-09/Vendor Advisory
af854a3a-2127-422b-91ae-364da2661108https://otrs.com/release-notes/otrs-security-advisory-2023-09/Vendor Advisory
Impacted products
Vendor Product Version
otrs otrs *
otrs otrs *
otrs otrs *
To clipboard 

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
              "matchCriteriaId": "F933EBB8-2E51-4E24-BB9E-64FBE0FCBFDB",
              "versionEndIncluding": "6.0.34",
              "versionStartIncluding": "6.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "B1C07539-E637-4A14-97EE-9FE4CB60644F",
              "versionEndExcluding": "7.0.47",
              "versionStartIncluding": "7.0.0",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "400DD972-B06D-44C6-BD88-737BA162B3E1",
              "versionEndExcluding": "8.0.37",
              "versionStartIncluding": "8.0.0",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs \nimmediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.\nThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n"
    },
    {
      "lang": "es",
      "value": "Un atacante que haya iniciado sesi\u00f3n en OTRS como usuario con privilegios para crear y cambiar datos de usuario del cliente puede manipular el campo CustomerID para ejecutar c\u00f3digo JavaScript que se ejecuta inmediatamente despu\u00e9s de guardar los datos. El problema solo ocurre si se cambi\u00f3 la configuraci\u00f3n de AdminCustomerUser::UseAutoComplete antes. Este problema afecta a OTRS: desde 7.0.X anterior a 7.0.47, desde 8.0.X anterior a 8.0.37; ((OTRS)) Community Edition: desde 6.0.X hasta 6.0.34."
    }
  ],
  "id": "CVE-2023-5421",
  "lastModified": "2024-11-21T08:41:44.230",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "ADJACENT_NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 3.5,
          "baseSeverity": "LOW",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 0.9,
        "impactScore": 2.5,
        "source": "security@otrs.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 5.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "CHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 2.3,
        "impactScore": 2.7,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2023-10-16T09:15:11.940",
  "references": [
    {
      "source": "security@otrs.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-09/"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-09/"
    }
  ],
  "sourceIdentifier": "security@otrs.com",
  "vulnStatus": "Modified",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ],
      "source": "security@otrs.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



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