FKIE_CVE-2024-13568

Vulnerability from fkie_nvd - Published: 2025-03-01 05:15 - Updated: 2025-05-26 01:30
Summary
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Impacted products
Vendor Product Version
wpmanageninja fluent_support *

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:wpmanageninja:fluent_support:*:*:*:*:*:wordpress:*:*",
              "matchCriteriaId": "382DEBD3-FB5D-4DC1-8A69-2B232A811C9C",
              "versionEndExcluding": "1.8.6",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
    },
    {
      "lang": "es",
      "value": "El complemento Fluent Support \u2013 Helpdesk \u0026amp; Customer Support Ticket System para WordPress es vulnerable a la exposici\u00f3n de informaci\u00f3n confidencial en todas las versiones hasta la 1.8.5 incluida a trav\u00e9s del directorio \u0027fluent-support\u0027. Esto permite que atacantes no autenticados extraigan datos confidenciales almacenados de forma insegura en el directorio /wp-content/uploads/fluent-support, que puede contener archivos adjuntos incluidos en los tickets de soporte."
    }
  ],
  "id": "CVE-2024-13568",
  "lastModified": "2025-05-26T01:30:56.663",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 3.6,
        "source": "security@wordfence.com",
        "type": "Primary"
      }
    ]
  },
  "published": "2025-03-01T05:15:14.883",
  "references": [
    {
      "source": "security@wordfence.com",
      "tags": [
        "Product"
      ],
      "url": "https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php"
    },
    {
      "source": "security@wordfence.com",
      "tags": [
        "Third Party Advisory"
      ],
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
    }
  ],
  "sourceIdentifier": "security@wordfence.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-200"
        }
      ],
      "source": "security@wordfence.com",
      "type": "Primary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


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