FKIE_CVE-2024-13568
Vulnerability from fkie_nvd - Published: 2025-03-01 05:15 - Updated: 2025-05-26 01:30
Severity ?
Summary
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
References
Impacted products
| Vendor | Product | Version | |
|---|---|---|---|
| wpmanageninja | fluent_support | * |
{
"configurations": [
{
"nodes": [
{
"cpeMatch": [
{
"criteria": "cpe:2.3:a:wpmanageninja:fluent_support:*:*:*:*:*:wordpress:*:*",
"matchCriteriaId": "382DEBD3-FB5D-4DC1-8A69-2B232A811C9C",
"versionEndExcluding": "1.8.6",
"vulnerable": true
}
],
"negate": false,
"operator": "OR"
}
]
}
],
"cveTags": [],
"descriptions": [
{
"lang": "en",
"value": "The Fluent Support \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the \u0027fluent-support\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets."
},
{
"lang": "es",
"value": "El complemento Fluent Support \u2013 Helpdesk \u0026amp; Customer Support Ticket System para WordPress es vulnerable a la exposici\u00f3n de informaci\u00f3n confidencial en todas las versiones hasta la 1.8.5 incluida a trav\u00e9s del directorio \u0027fluent-support\u0027. Esto permite que atacantes no autenticados extraigan datos confidenciales almacenados de forma insegura en el directorio /wp-content/uploads/fluent-support, que puede contener archivos adjuntos incluidos en los tickets de soporte."
}
],
"id": "CVE-2024-13568",
"lastModified": "2025-05-26T01:30:56.663",
"metrics": {
"cvssMetricV31": [
{
"cvssData": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 7.5,
"baseSeverity": "HIGH",
"confidentialityImpact": "HIGH",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
"version": "3.1"
},
"exploitabilityScore": 3.9,
"impactScore": 3.6,
"source": "security@wordfence.com",
"type": "Primary"
}
]
},
"published": "2025-03-01T05:15:14.883",
"references": [
{
"source": "security@wordfence.com",
"tags": [
"Product"
],
"url": "https://plugins.trac.wordpress.org/browser/fluent-support/trunk/app/Services/Includes/FileSystem.php"
},
{
"source": "security@wordfence.com",
"tags": [
"Third Party Advisory"
],
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve"
}
],
"sourceIdentifier": "security@wordfence.com",
"vulnStatus": "Analyzed",
"weaknesses": [
{
"description": [
{
"lang": "en",
"value": "CWE-200"
}
],
"source": "security@wordfence.com",
"type": "Primary"
},
{
"description": [
{
"lang": "en",
"value": "NVD-CWE-noinfo"
}
],
"source": "nvd@nist.gov",
"type": "Primary"
}
]
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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