FKIE_CVE-2024-27314

Vulnerability from fkie_nvd - Published: 2024-05-27 07:15 - Updated: 2025-06-17 20:18
Summary
Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "290E0FBA-79EA-4510-A53A-34220253A9C1",
              "versionEndIncluding": "14.6",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14700:*:*:*:*:*:*",
              "matchCriteriaId": "1EDFAB9B-9DC8-432C-B191-EA0F31800E03",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14710:*:*:*:*:*:*",
              "matchCriteriaId": "DE0513D6-ED58-4498-ADD1-3F4C86B64FA3",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus:14.7:14720:*:*:*:*:*:*",
              "matchCriteriaId": "AC72689A-18BD-42B0-90AD-39112EBA80F1",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "AEBBD6E9-B17F-413F-9AC3-2D7F86274743",
              "versionEndIncluding": "14.6",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.7:14700:*:*:*:*:*:*",
              "matchCriteriaId": "91D417CC-9745-402E-A7E6-AE2D5C23E132",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_servicedesk_plus_msp:14.7:14710:*:*:*:*:*:*",
              "matchCriteriaId": "9A56DBA9-0983-4329-B77A-CF84112B0C06",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "AE784E2C-B217-4FE8-A6E4-D378356AE1AB",
              "versionEndIncluding": "14.6",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.7:14700:*:*:*:*:*:*",
              "matchCriteriaId": "B7CDCEC2-9D93-41FB-9FC0-556EE84C033E",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:zohocorp:manageengine_supportcenter_plus:14.7:14710:*:*:*:*:*:*",
              "matchCriteriaId": "2C420DA1-CC5C-4A9B-B428-F3816B10F822",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "Zoho ManageEngine\u00a0ServiceDesk Plus versions below\u00a014730,\u00a0ServiceDesk Plus MSP below 14720 and\u00a0SupportCenter Plus below\u00a014720 are vulnerable to\u00a0stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users."
    },
    {
      "lang": "es",
      "value": "Las versiones de Zoho ManageEngine ServiceDesk Plus inferiores a 14730, ServiceDesk Plus MSP inferiores a 14720 y SupportCenter Plus inferiores a 14730 son vulnerables a XSS almacenado en el men\u00fa Acciones personalizadas en los detalles de la solicitud. Esta vulnerabilidad solo puede ser aprovechada por los usuarios de la funci\u00f3n SDAdmin."
    }
  ],
  "id": "CVE-2024-27314",
  "lastModified": "2025-06-17T20:18:05.387",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 2.4,
          "baseSeverity": "LOW",
          "confidentialityImpact": "NONE",
          "integrityImpact": "LOW",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:N/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 0.9,
        "impactScore": 1.4,
        "source": "0fc0942c-577d-436f-ae8e-945763c79b02",
        "type": "Secondary"
      }
    ]
  },
  "published": "2024-05-27T07:15:09.297",
  "references": [
    {
      "source": "0fc0942c-577d-436f-ae8e-945763c79b02",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.manageengine.com/products/service-desk/cve-2024-27314.html"
    },
    {
      "source": "af854a3a-2127-422b-91ae-364da2661108",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.manageengine.com/products/service-desk/cve-2024-27314.html"
    }
  ],
  "sourceIdentifier": "0fc0942c-577d-436f-ae8e-945763c79b02",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "0fc0942c-577d-436f-ae8e-945763c79b02",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-79"
        }
      ],
      "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
      "type": "Secondary"
    }
  ]
}


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