Vulnerability-Lookup

FKIE_CVE-2024-28989

Vulnerability from fkie_nvd - Published: 2025-02-11 08:15 - Updated: 2026-06-17 07:22

Severity

5.5 (Medium) - CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Summary

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

References

	URL	Tags
	psirt@solarwinds.com	https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htm	Release Notes
	psirt@solarwinds.com	https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989	Vendor Advisory

Impacted products

	Vendor	Product	Version
	solarwinds	web_help_desk	*

JSON

To clipboard

{
  "affected": [
    {
      "affectedData": [
        {
          "defaultStatus": "unaffected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.4 and previous versions"
            }
          ]
        }
      ],
      "source": "psirt@solarwinds.com"
    }
  ],
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:solarwinds:web_help_desk:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "06E1FD47-7177-4F14-90BB-0A42EBC514E0",
              "versionEndExcluding": "12.8.5",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software."
    },
    {
      "lang": "es",
      "value": "Se descubri\u00f3 que SolarWinds Web Help Desk ten\u00eda una clave criptogr\u00e1fica codificada que podr\u00eda permitir la divulgaci\u00f3n de informaci\u00f3n confidencial del software."
    }
  ],
  "id": "CVE-2024-28989",
  "lastModified": "2026-06-17T07:22:12.793",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "LOCAL",
          "availabilityImpact": "NONE",
          "baseScore": 5.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "HIGH",
          "integrityImpact": "NONE",
          "privilegesRequired": "LOW",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 1.8,
        "impactScore": 3.6,
        "source": "psirt@solarwinds.com",
        "type": "Secondary"
      }
    ],
    "ssvcV203": [
      {
        "source": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
        "ssvcData": {
          "id": "CVE-2024-28989",
          "options": [
            {
              "exploitation": "none"
            },
            {
              "automatable": "no"
            },
            {
              "technicalImpact": "partial"
            }
          ],
          "role": "CISA Coordinator",
          "timestamp": "2025-02-11T15:26:54.819240Z",
          "version": "2.0.3"
        }
      }
    ]
  },
  "published": "2025-02-11T08:15:30.787",
  "references": [
    {
      "source": "psirt@solarwinds.com",
      "tags": [
        "Release Notes"
      ],
      "url": "https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htm"
    },
    {
      "source": "psirt@solarwinds.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989"
    }
  ],
  "sourceIdentifier": "psirt@solarwinds.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-321"
        }
      ],
      "source": "psirt@solarwinds.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-798"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

CVE-2024-28989 (GCVE-0-2024-28989)

Vulnerability from cvelistv5 – Published: 2025-02-11 07:13 – Updated: 2025-02-11 15:27

Title

SolarWinds Web Help Desk Cryptographic Key Management Vulnerability

Summary

SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software.

Severity

5.5 (Medium)


                        
                          CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

SSVC

Exploitation: none Automatable: no Technical Impact: partial

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2025-02-11 15:26 UTC

CWE

CWE-321 - Use of Hard-coded Cryptographic Key

Assigner

SolarWinds mitre root

References

2 references

URL	Tags
https://www.solarwinds.com/trust-center/security-…
https://documentation.solarwinds.com/en/success_c…

Impacted products

1 product

Vendor	Product	Version
SolarWinds	Web Help Desk	Affected: 12.8.4 and previous versions

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28989",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-02-11T15:26:54.819240Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-02-11T15:27:11.512Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "Web Help Desk",
          "vendor": "SolarWinds",
          "versions": [
            {
              "status": "affected",
              "version": "12.8.4 and previous versions"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software."
            }
          ],
          "value": "SolarWinds Web Help Desk was found to have a hardcoded cryptographic key that could allow the disclosure of sensitive information from the software."
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-191",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-191: Read Sensitive Constants Within an Executable"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 5.5,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-321",
              "description": "CWE-321: Use of Hard-coded Cryptographic Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-02-11T07:13:05.768Z",
        "orgId": "49f11609-934d-4621-84e6-e02e032104d6",
        "shortName": "SolarWinds"
      },
      "references": [
        {
          "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28989"
        },
        {
          "url": "https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_12-8-5_release_notes.htm"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "SolarWinds recommends customers upgrade to SolarWinds\u0026nbsp;\n\n\u003cspan style=\"background-color: rgb(255, 255, 255);\"\u003eWeb Help Desk version 12.8.5.\u003c/span\u003e\n\n as soon as it becomes available.\u0026nbsp;\u003cbr\u003e"
            }
          ],
          "value": "SolarWinds recommends customers upgrade to SolarWinds\u00a0\n\nWeb Help Desk version 12.8.5.\n\n as soon as it becomes available."
        }
      ],
      "source": {
        "discovery": "EXTERNAL"
      },
      "title": "SolarWinds Web Help Desk Cryptographic Key Management Vulnerability",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "49f11609-934d-4621-84e6-e02e032104d6",
    "assignerShortName": "SolarWinds",
    "cveId": "CVE-2024-28989",
    "datePublished": "2025-02-11T07:13:05.768Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
    "dateUpdated": "2025-02-11T15:27:11.512Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.