FKIE_CVE-2025-10658

Vulnerability from fkie_nvd - Published: 2025-09-20 07:15 - Updated: 2025-09-22 21:23
Severity ?
6.5 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Summary
The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.
References
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820
security@wordfence.comhttps://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348
security@wordfence.comhttps://plugins.trac.wordpress.org/changeset/3364335/
security@wordfence.comhttps://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve
Impacted products
Vendor Product Version
To clipboard 

{
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "The SupportCandy \u2013 Helpdesk \u0026 Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code."
    }
  ],
  "id": "CVE-2025-10658",
  "lastModified": "2025-09-22T21:23:01.543",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 6.5,
          "baseSeverity": "MEDIUM",
          "confidentialityImpact": "LOW",
          "integrityImpact": "LOW",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 2.5,
        "source": "security@wordfence.com",
        "type": "Secondary"
      }
    ]
  },
  "published": "2025-09-20T07:15:35.607",
  "references": [
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/class-wpsc-current-user.php#L820"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.3.7/includes/models/class-wpsc-email-otp.php#L348"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://plugins.trac.wordpress.org/changeset/3364335/"
    },
    {
      "source": "security@wordfence.com",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/2b11670a-f6e4-4555-ab76-4223f0194517?source=cve"
    }
  ],
  "sourceIdentifier": "security@wordfence.com",
  "vulnStatus": "Awaiting Analysis",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-307"
        }
      ],
      "source": "security@wordfence.com",
      "type": "Secondary"
    }
  ]
}


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