github - ghsa-g536-h677-2w32

GHSA-G536-H677-2W32

Vulnerability from github – Published: 2024-08-14 00:31 – Updated: 2025-10-22 00:33

Details

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.

While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.

However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Severity ?

9.8 (Critical)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Show details on source website

JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2024-28986"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-502"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2024-08-13T23:15:16Z",
    "severity": "CRITICAL"
  },
  "details": "SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\n\n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. \u00a0\n\n\n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.",
  "id": "GHSA-g536-h677-2w32",
  "modified": "2025-10-22T00:33:05Z",
  "published": "2024-08-14T00:31:02Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-28986"
    },
    {
      "type": "WEB",
      "url": "https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1"
    },
    {
      "type": "WEB",
      "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
    },
    {
      "type": "WEB",
      "url": "https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2024-28986 (GCVE-0-2024-28986)

Vulnerability from cvelistv5 – Published: 2024-08-13 22:06 – Updated: 2025-10-21 22:55

Summary

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

Severity ?

9.8 (Critical)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

CWE

CWE-502 - Deserialization of Untrusted Data

Assigner

SolarWinds

References

URL

Tags

	https://www.solarwinds.com/trust-center/security-…
	https://support.solarwinds.com/SuccessCenter/s/ar…

Impacted products

	Vendor	Product	Version
	SolarWinds	Web Help Desk	Affected: previous versions , ≤ 12.8.3 (12.8.3)

Credits

Inmarsat Government / Viasat

Show details on NVD website

JSON

To clipboard

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  "containers": {
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      {
        "affected": [
          {
            "cpes": [
              "cpe:2.3:a:solarwinds:webhelpdesk:*:*:*:*:*:*:*:*"
            ],
            "defaultStatus": "affected",
            "product": "webhelpdesk",
            "vendor": "solarwinds",
            "versions": [
              {
                "lessThanOrEqual": "12.8.3",
                "status": "affected",
                "version": "0",
                "versionType": "custom"
              }
            ]
          }
        ],
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-28986",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-08-15T14:32:53.512984Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2024-08-15",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
              },
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            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T22:55:47.324Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2024-08-15T00:00:00+00:00",
            "value": "CVE-2024-28986 added to CISA KEV"
          }
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      "credits": [
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        }
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            }
          ],
          "value": "All SolarWinds Web Help Desk customers are advised to upgrade to the latest version of the SolarWinds Web Help Desk 12.8.3 HF 1"
        }
      ],
      "source": {
        "discovery": "UNKNOWN"
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  "cveMetadata": {
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    "datePublished": "2024-08-13T22:06:45.234Z",
    "dateReserved": "2024-03-13T20:27:09.782Z",
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    "state": "PUBLISHED"
  },
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}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-G536-H677-2W32

CVE-2024-28986 (GCVE-0-2024-28986)

Tags

Sightings

Nomenclature