github - ghsa-h335-fwrx-9fx8

GHSA-H335-FWRX-9FX8

Vulnerability from github – Published: 2025-04-07 15:31 – Updated: 2025-04-07 15:31

Details

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

Severity ?

7.5 (High)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2024-13604"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-200"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2025-04-05T02:15:14Z",
    "severity": "HIGH"
  },
  "details": "The KB Support \u2013 Customer Support Ticket \u0026 Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the \u0027kbs\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.",
  "id": "GHSA-h335-fwrx-9fx8",
  "modified": "2025-04-07T15:31:09Z",
  "published": "2025-04-07T15:31:09Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-13604"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php"
    },
    {
      "type": "WEB",
      "url": "https://plugins.trac.wordpress.org/changeset/3231596"
    },
    {
      "type": "WEB",
      "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2024-13604 (GCVE-0-2024-13604)

Vulnerability from cvelistv5 – Published: 2025-04-05 01:44 – Updated: 2025-04-07 14:12

Title

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Summary

Severity ?

7.5 (High)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

CWE

CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor

Assigner

Wordfence

References

URL

Tags

	https://www.wordfence.com/threat-intel/vulnerabil…
	https://plugins.trac.wordpress.org/browser/kb-sup…
	https://plugins.trac.wordpress.org/changeset/3231596/

Impacted products

	Vendor	Product	Version
	logoninc	KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin	Affected: * , ≤ 1.7.4 (semver)

Credits

Tim Coen

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2024-13604",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-04-07T13:05:59.126947Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-04-07T14:12:23.960Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "KB Support \u2013 Customer Support Ticket \u0026 Helpdesk Plugin, Knowledge Base Plugin",
          "vendor": "logoninc",
          "versions": [
            {
              "lessThanOrEqual": "1.7.4",
              "status": "affected",
              "version": "*",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Tim Coen"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The KB Support \u2013 Customer Support Ticket \u0026 Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the \u0027kbs\u0027 directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
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      ],
      "providerMetadata": {
        "dateUpdated": "2025-04-05T01:44:44.761Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
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          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/b3a058d6-ca9e-4241-b6dd-307efa7689ab?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/kb-support/trunk/includes/files.php"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3231596/"
        }
      ],
      "timeline": [
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          "lang": "en",
          "time": "2025-04-04T13:14:41.000+00:00",
          "value": "Disclosed"
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      ],
      "title": "KB Support \u2013 Customer Support Ticket \u0026 Helpdesk Plugin, Knowledge Base Plugin \u003c= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory"
    }
  },
  "cveMetadata": {
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    "datePublished": "2025-04-05T01:44:44.761Z",
    "dateReserved": "2025-01-21T19:43:35.544Z",
    "dateUpdated": "2025-04-07T14:12:23.960Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-H335-FWRX-9FX8

CVE-2024-13604 (GCVE-0-2024-13604)

Tags

Sightings

Nomenclature