github - ghsa-hqj4-p6qw-7mf2

GHSA-HQJ4-P6QW-7MF2

Vulnerability from github – Published: 2023-10-16 09:30 – Updated: 2024-04-04 08:40

Details

An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before. This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.

Severity ?

3.5 (Low)


                  
                    CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

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JSON

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{
  "affected": [],
  "aliases": [
    "CVE-2023-5421"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-20",
      "CWE-79"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2023-10-16T09:15:11Z",
    "severity": "MODERATE"
  },
  "details": "An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs \nimmediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.\nThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n",
  "id": "GHSA-hqj4-p6qw-7mf2",
  "modified": "2024-04-04T08:40:14Z",
  "published": "2023-10-16T09:30:19Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2023-5421"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-09"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2023-5421 (GCVE-0-2023-5421)

Vulnerability from cvelistv5 – Published: 2023-10-16 08:10 – Updated: 2024-09-16 16:55

Summary

Severity ?

3.5 (Low)


                        
                          CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

CWE

CWE-20 - Improper Input Validation

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

Impacted products

Vendor

Product

Version

OTRS AG

OTRS

Affected: 7.0.x , < 7.0.47 (Patch)
Affected: 8.0.x , < 8.0.37 (Patch)

OTRS AG

((OTRS)) Community Edition

Affected: 6.0.x , ≤ 6.0.34 (All)

Credits

Special thanks to Tim Püttmanns for reporting these vulnerability.

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-02T07:59:44.593Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-09/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2023-5421",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-09-16T16:53:50.683230Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2024-09-16T16:55:01.099Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Agent Interface"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "7.0.47",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
            },
            {
              "lessThan": "8.0.37",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "affected",
          "modules": [
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          ],
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          "vendor": "OTRS AG",
          "versions": [
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              "status": "affected",
              "version": "6.0.x",
              "versionType": "All"
            }
          ]
        }
      ],
      "credits": [
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          "lang": "en",
          "type": "finder",
          "value": "Special thanks to Tim P\u00fcttmanns for reporting these vulnerability."
        }
      ],
      "datePublic": "2023-10-16T07:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs \nimmediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.\u003cbr\u003e\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\u003c/p\u003e"
            }
          ],
          "value": "An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs \nimmediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.\nThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-63",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-63 Cross-Site Scripting (XSS)"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "ADJACENT_NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 3.5,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:A/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-20",
              "description": "CWE-20 Improper Input Validation",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-10-16T08:10:55.114Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-09/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\nUpdate to OTRS 7.0.47 or OTRS 8.0.37.\n\u003cbr\u003e"
            }
          ],
          "value": "Update to OTRS 7.0.47 or OTRS 8.0.37.\n\n"
        }
      ],
      "source": {
        "advisory": "OSA-2023-09",
        "defect": [
          "Issue#1214",
          "Ticket#2023080742002233"
        ],
        "discovery": "EXTERNAL"
      },
      "title": " Possible XSS execution in customer information ",
      "workarounds": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Switch AdminCustomerUser::UseAutoComplete off\u003cbr\u003e"
            }
          ],
          "value": "Switch AdminCustomerUser::UseAutoComplete off\n"
        }
      ],
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2023-5421",
    "datePublished": "2023-10-16T08:10:55.114Z",
    "dateReserved": "2023-10-05T08:12:09.849Z",
    "dateUpdated": "2024-09-16T16:55:01.099Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-HQJ4-P6QW-7MF2

CVE-2023-5421 (GCVE-0-2023-5421)

Tags

Sightings

Nomenclature