github - ghsa-mvq2-cppv-f4gq

GHSA-MVQ2-CPPV-F4GQ

Vulnerability from github – Published: 2025-01-27 06:30 – Updated: 2025-01-27 06:30

Details

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.

This issue affects:

OTRS 7.0.X
OTRS 8.0.X
OTRS 2023.X
OTRS 2024.X
((OTRS)) Community Edition: 6.0.x

Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity ?

6.3 (Medium)


                  
                    CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

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{
  "affected": [],
  "aliases": [
    "CVE-2025-24389"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-532"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2025-01-27T06:15:24Z",
    "severity": "MODERATE"
  },
  "details": "Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected",
  "id": "GHSA-mvq2-cppv-f4gq",
  "modified": "2025-01-27T06:30:26Z",
  "published": "2025-01-27T06:30:26Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2025-24389"
    },
    {
      "type": "WEB",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-03"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N",
      "type": "CVSS_V3"
    }
  ]
}

CVE-2025-24389 (GCVE-0-2025-24389)

Vulnerability from cvelistv5 – Published: 2025-01-27 05:59 – Updated: 2025-02-12 20:41

Summary

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

Severity ?

6.3 (Medium)


                        
                          CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N

CWE

CWE-532 - Insertion of Sensitive Information into Log File

Assigner

OTRS

References

URL

Tags

https://otrs.com/release-notes/otrs-security-advi…

Impacted products

Vendor

Product

Version

OTRS AG

OTRS

Affected: 7.0.x
Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x

OTRS AG

((OTRS)) Community Edition

Affected: 6.0.x , ≤ 6.0.34 (All)

Show details on NVD website

JSON

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{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-24389",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-01-27T13:23:23.051987Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-02-12T20:41:31.676Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "SMTP Sending Module"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "status": "affected",
              "version": "7.0.x"
            },
            {
              "status": "affected",
              "version": "8.0.x"
            },
            {
              "status": "affected",
              "version": "2023.x"
            },
            {
              "status": "affected",
              "version": "2024.x"
            }
          ]
        },
        {
          "defaultStatus": "unaffected",
          "modules": [
            "SMTP Sending Module"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.34",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All"
            }
          ]
        }
      ],
      "configurations": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "OTRS needs to be configured to use SMTP modules instead of sendmail"
            }
          ],
          "value": "OTRS needs to be configured to use SMTP modules instead of sendmail"
        }
      ],
      "datePublic": "2025-01-27T08:00:00.000Z",
      "descriptions": [
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          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003eCertain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\u003c/div\u003e\u003cdiv\u003e\u003c/div\u003e\u003cp\u003eThis issue affects: \u003c/p\u003e\u003cul\u003e\u003cli\u003eOTRS 7.0.X\u003cbr\u003e\u003c/li\u003e\u003cli\u003eOTRS 8.0.X\u003c/li\u003e\u003cli\u003eOTRS 2023.X\u003c/li\u003e\u003cli\u003eOTRS 2024.X\u003cbr\u003e\u003c/li\u003e\u003cli\u003e((OTRS)) Community Edition: 6.0.x\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cdiv\u003eProducts based on the ((OTRS)) Community Edition also very likely to be affected\u003c/div\u003e\u003cp\u003e\u003c/p\u003e"
            }
          ],
          "value": "Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.\n\nThis issue affects: \n\n  *  OTRS 7.0.X\n\n  *  OTRS 8.0.X\n  *  OTRS 2023.X\n  *  OTRS 2024.X\n\n  *  ((OTRS)) Community Edition: 6.0.x\n\nProducts based on the ((OTRS)) Community Edition also very likely to be affected"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-545",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-545 Pull Data from System Resources"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "HIGH",
            "attackVector": "LOCAL",
            "availabilityImpact": "NONE",
            "baseScore": 6.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "HIGH",
            "integrityImpact": "HIGH",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
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          "descriptions": [
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              "description": "CWE-532 Insertion of Sensitive Information into Log File",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-01-27T05:59:01.064Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2025-03/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "\u003cdiv\u003eUpdate to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. \u003cbr\u003e\u003c/div\u003e\u003cdiv\u003eOptional: Use MTA based sending on the OTRS instance e.g. postfix\u003c/div\u003e"
            }
          ],
          "value": "Update to OTRS 2025.1.x. Please note that there will be no OTRS 7 patches. \n\nOptional: Use MTA based sending on the OTRS instance e.g. postfix"
        }
      ],
      "source": {
        "advisory": "OSA-2025-03",
        "defect": [
          "Issue#3185",
          "Ticket#2024112142001941"
        ],
        "discovery": "USER"
      },
      "title": "SMTP Password will be shown in cleartext on some SMTP errors",
      "workarounds": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Use a local MTA for sending instead of SMTP configuration within OTRS"
            }
          ],
          "value": "Use a local MTA for sending instead of SMTP configuration within OTRS"
        }
      ],
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2025-24389",
    "datePublished": "2025-01-27T05:59:01.064Z",
    "dateReserved": "2025-01-21T09:09:58.721Z",
    "dateUpdated": "2025-02-12T20:41:31.676Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

GHSA-MVQ2-CPPV-F4GQ

CVE-2025-24389 (GCVE-0-2025-24389)

Tags

Sightings

Nomenclature