GSD-2024-23792
Vulnerability from gsd - Updated: 2024-01-23 06:02Details
When adding attachments to ticket comments,
another user can add attachments as well impersonating the orginal user. The attack requires a
logged-in other user to know the UUID. While the legitimate user
completes the comment, the malicious user can add more files to the
comment.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.
Aliases
{
"gsd": {
"metadata": {
"exploitCode": "unknown",
"remediation": "unknown",
"reportConfidence": "confirmed",
"type": "vulnerability"
},
"osvSchema": {
"aliases": [
"CVE-2024-23792"
],
"details": "When adding attachments to ticket comments, \nanother user can add attachments as well impersonating the orginal user. The attack requires a \nlogged-in other user to know the UUID. While the legitimate user \ncompletes the comment, the malicious user can add more files to the \ncomment.\n\nThis issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.\n\n",
"id": "GSD-2024-23792",
"modified": "2024-01-23T06:02:22.111651Z",
"schema_version": "1.4.0"
}
},
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"ID": "CVE-2024-23792",
"STATE": "PUBLIC"
},
"affects": {
"vendor": {
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"product": {
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"product_name": "OTRS",
"version": {
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"version_affected": "\u003c=",
"version_name": "7.0.x",
"version_value": "7.0.48"
},
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"version_affected": "\u003c=",
"version_name": "8.0.x",
"version_value": "8.0.37"
},
{
"version_affected": "\u003c=",
"version_name": "2023.x",
"version_value": "2023.1.1"
}
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}
]
},
"vendor_name": "OTRS AG"
}
]
}
},
"credits": [
{
"lang": "en",
"value": "Special thanks to Matthias P\u00fcschel for reporting these vulnerability."
}
],
"data_format": "MITRE",
"data_type": "CVE",
"data_version": "4.0",
"description": {
"description_data": [
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"lang": "eng",
"value": "When adding attachments to ticket comments, \nanother user can add attachments as well impersonating the orginal user. The attack requires a \nlogged-in other user to know the UUID. While the legitimate user \ncompletes the comment, the malicious user can add more files to the \ncomment.\n\nThis issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.\n\n"
}
]
},
"generator": {
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"impact": {
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"attackComplexity": "HIGH",
"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 5.3,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "NONE",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N",
"version": "3.1"
}
]
},
"problemtype": {
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"description": [
{
"cweId": "CWE-287",
"lang": "eng",
"value": "CWE-287 Improper Authentication"
}
]
}
]
},
"references": {
"reference_data": [
{
"name": "https://otrs.com/release-notes/otrs-security-advisory-2024-03/",
"refsource": "MISC",
"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-03/"
}
]
},
"solution": [
{
"lang": "en",
"supportingMedia": [
{
"base64": false,
"type": "text/html",
"value": "\u003cdiv\u003eUpdate to OTRS Patch 2024.1.1\u003c/div\u003e\u003cdiv\u003eUpdate to OTRS 7.0.49 (Long Term Support Users)\u003c/div\u003e"
}
],
"value": "Update to OTRS Patch 2024.1.1\n\nUpdate to OTRS 7.0.49 (Long Term Support Users)\n\n"
}
],
"source": {
"advisory": "OSA-2024-03",
"defect": [
"Issue#1392",
"Ticket#2023083042000825"
],
"discovery": "EXTERNAL"
}
},
"nvd.nist.gov": {
"cve": {
"configurations": [
{
"nodes": [
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"cpeMatch": [
{
"criteria": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
"matchCriteriaId": "4E47E75A-C9A9-40EE-A5DE-B4CDD98E7B7F",
"versionEndExcluding": "7.0.49",
"versionStartIncluding": "7.0.0",
"vulnerable": true
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"descriptions": [
{
"lang": "en",
"value": "When adding attachments to ticket comments, \nanother user can add attachments as well impersonating the orginal user. The attack requires a \nlogged-in other user to know the UUID. While the legitimate user \ncompletes the comment, the malicious user can add more files to the \ncomment.\n\nThis issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.\n\n"
},
{
"lang": "es",
"value": "Al agregar archivos adjuntos a los comentarios del ticket, otro usuario puede agregar archivos adjuntos y hacerse pasar por el usuario original. El ataque requiere que otro usuario que haya iniciado sesi\u00f3n conozca el UUID. Mientras el usuario leg\u00edtimo completa el comentario, el usuario malintencionado puede agregar m\u00e1s archivos al comentario. Este problema afecta a OTRS: desde 7.0.X hasta 7.0.48, desde 8.0.X hasta 8.0.37, desde 2023.X hasta 2023.1.1."
}
],
"id": "CVE-2024-23792",
"lastModified": "2024-02-02T02:07:40.577",
"metrics": {
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"attackVector": "NETWORK",
"availabilityImpact": "NONE",
"baseScore": 6.5,
"baseSeverity": "MEDIUM",
"confidentialityImpact": "NONE",
"integrityImpact": "HIGH",
"privilegesRequired": "LOW",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N",
"version": "3.1"
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"exploitabilityScore": 2.8,
"impactScore": 3.6,
"source": "nvd@nist.gov",
"type": "Primary"
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{
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"confidentialityImpact": "NONE",
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"privilegesRequired": "LOW",
"scope": "UNCHANGED",
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"vectorString": "CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N",
"version": "3.1"
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"exploitabilityScore": 1.6,
"impactScore": 3.6,
"source": "security@otrs.com",
"type": "Secondary"
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]
},
"published": "2024-01-29T10:15:08.683",
"references": [
{
"source": "security@otrs.com",
"tags": [
"Vendor Advisory"
],
"url": "https://otrs.com/release-notes/otrs-security-advisory-2024-03/"
}
],
"sourceIdentifier": "security@otrs.com",
"vulnStatus": "Analyzed",
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"source": "security@otrs.com",
"type": "Secondary"
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]
}
}
}
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
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