ubuntu-cve-2021-36095
Vulnerability from osv_ubuntu
Published
2021-09-06 14:15
Modified
2025-10-24 04:50
Summary
Details

Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.

Severity
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
N/A (UNKNOWN)
low
References
To clipboard 

{
  "affected": [
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "5.0.7-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "5.0.7-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:16.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@5.0.7-1?arch=source\u0026distro=xenial"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "4.0.10-1",
        "5.0.1-1",
        "5.0.1-2",
        "5.0.2-1",
        "5.0.3-1",
        "5.0.5-1",
        "5.0.6-1",
        "5.0.7-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.5-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.5-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:18.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.5-1?arch=source\u0026distro=bionic"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "5.0.23-1",
        "5.0.24-1",
        "6.0.1-1",
        "6.0.2-1",
        "6.0.3-1",
        "6.0.4-1",
        "6.0.5-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs",
            "binary_version": "6.0.26-1"
          },
          {
            "binary_name": "otrs2",
            "binary_version": "6.0.26-1"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:20.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.0.26-1?arch=source\u0026distro=focal"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.0.20-1",
        "6.0.23-2",
        "6.0.24-1",
        "6.0.25-1",
        "6.0.25-2",
        "6.0.25-3",
        "6.0.26-1"
      ]
    },
    {
      "ecosystem_specific": {
        "binaries": [
          {
            "binary_name": "otrs2",
            "binary_version": "6.2.2-2"
          }
        ]
      },
      "package": {
        "ecosystem": "Ubuntu:22.04:LTS",
        "name": "otrs2",
        "purl": "pkg:deb/ubuntu/otrs2@6.2.2-2?arch=source\u0026distro=jammy"
      },
      "ranges": [
        {
          "events": [
            {
              "introduced": "0"
            }
          ],
          "type": "ECOSYSTEM"
        }
      ],
      "versions": [
        "6.0.32-6",
        "6.1.2-1",
        "6.2.1-1",
        "6.2.2-2"
      ]
    }
  ],
  "aliases": [],
  "details": "Malicious attacker is able to find out valid user logins by using the \"lost password\" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.",
  "id": "UBUNTU-CVE-2021-36095",
  "modified": "2025-10-24T04:50:26Z",
  "published": "2021-09-06T14:15:00Z",
  "references": [
    {
      "type": "REPORT",
      "url": "https://ubuntu.com/security/CVE-2021-36095"
    },
    {
      "type": "REPORT",
      "url": "https://otrs.com/release-notes/otrs-security-advisory-2021-18/"
    },
    {
      "type": "REPORT",
      "url": "https://www.cve.org/CVERecord?id=CVE-2021-36095"
    }
  ],
  "related": [],
  "schema_version": "1.7.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
      "type": "CVSS_V3"
    },
    {
      "score": "low",
      "type": "Ubuntu"
    }
  ],
  "upstream": [
    "CVE-2021-36095"
  ]
}



Log in or create an account to share your comment.




Tags
Taxonomy of the tags.





Forecast uses a logistic model when the trend is rising, or an exponential decay model when the trend is falling. Fitted via linearized least squares.

Sightings

Author Source Type Date Other

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


Detection rules are retrieved from Rulezet.