var-201308-0223
Vulnerability from variot

Absolute path traversal vulnerability in the web interface in Cisco Finesse allows remote attackers to read directory contents via a direct request to a directory URL, aka Bug ID CSCug16772. Cisco Finesse is prone to an information-disclosure vulnerability. An attacker can exploit this issue to gain access to sensitive information that may aid in further attacks. This issue is being tracked by Cisco BugId CSCug16772. The software improves call center service quality, improves customer experience, and increases agent satisfaction

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