WID-SEC-W-2022-2362

Vulnerability from csaf_certbund - Published: 2022-12-18 23:00 - Updated: 2023-08-30 22:00
Summary
OTRS: Schwachstelle ermöglicht Offenlegung von Informationen

Notes

Das BSI ist als Anbieter für die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch dafür verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgfältig im Einzelfall zu prüfen.
Produktbeschreibung
Das Open Ticket Request System (OTRS) ist ein Ticketsystem für Help-Desks.
Angriff
Ein entfernter, authentisierter Angreifer kann eine Schwachstelle in OTRS ausnutzen, um Informationen offenzulegen.
Betroffene Betriebssysteme
- UNIX - Linux - Windows - Sonstiges

{
  "document": {
    "aggregate_severity": {
      "text": "mittel"
    },
    "category": "csaf_base",
    "csaf_version": "2.0",
    "distribution": {
      "tlp": {
        "label": "WHITE",
        "url": "https://www.first.org/tlp/"
      }
    },
    "lang": "de-DE",
    "notes": [
      {
        "category": "legal_disclaimer",
        "text": "Das BSI ist als Anbieter f\u00fcr die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch daf\u00fcr verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgf\u00e4ltig im Einzelfall zu pr\u00fcfen."
      },
      {
        "category": "description",
        "text": "Das Open Ticket Request System (OTRS) ist ein Ticketsystem f\u00fcr Help-Desks.",
        "title": "Produktbeschreibung"
      },
      {
        "category": "summary",
        "text": "Ein entfernter, authentisierter Angreifer kann eine Schwachstelle in OTRS ausnutzen, um Informationen offenzulegen.",
        "title": "Angriff"
      },
      {
        "category": "general",
        "text": "- UNIX\n- Linux\n- Windows\n- Sonstiges",
        "title": "Betroffene Betriebssysteme"
      }
    ],
    "publisher": {
      "category": "other",
      "contact_details": "csaf-provider@cert-bund.de",
      "name": "Bundesamt f\u00fcr Sicherheit in der Informationstechnik",
      "namespace": "https://www.bsi.bund.de"
    },
    "references": [
      {
        "category": "self",
        "summary": "WID-SEC-W-2022-2362 - CSAF Version",
        "url": "https://wid.cert-bund.de/.well-known/csaf/white/2022/wid-sec-w-2022-2362.json"
      },
      {
        "category": "self",
        "summary": "WID-SEC-2022-2362 - Portal Version",
        "url": "https://wid.cert-bund.de/portal/wid/securityadvisory?name=WID-SEC-2022-2362"
      },
      {
        "category": "external",
        "summary": "Debian Security Advisory DLA-3551 vom 2023-08-31",
        "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
      },
      {
        "category": "external",
        "summary": "NIST Vulnerability Database vom 2022-12-18",
        "url": "https://nvd.nist.gov/vuln/detail/CVE-2022-4427"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory OSA-2022-15 vom 2022-12-19",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2022-15/"
      }
    ],
    "source_lang": "en-US",
    "title": "OTRS: Schwachstelle erm\u00f6glicht Offenlegung von Informationen",
    "tracking": {
      "current_release_date": "2023-08-30T22:00:00.000+00:00",
      "generator": {
        "date": "2024-08-15T17:40:09.919+00:00",
        "engine": {
          "name": "BSI-WID",
          "version": "1.3.5"
        }
      },
      "id": "WID-SEC-W-2022-2362",
      "initial_release_date": "2022-12-18T23:00:00.000+00:00",
      "revision_history": [
        {
          "date": "2022-12-18T23:00:00.000+00:00",
          "number": "1",
          "summary": "Initiale Fassung"
        },
        {
          "date": "2022-12-19T23:00:00.000+00:00",
          "number": "2",
          "summary": "Neue Updates von OTRS aufgenommen"
        },
        {
          "date": "2023-08-30T22:00:00.000+00:00",
          "number": "3",
          "summary": "Neue Updates von Debian aufgenommen"
        }
      ],
      "status": "final",
      "version": "3"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_name",
            "name": "Debian Linux",
            "product": {
              "name": "Debian Linux",
              "product_id": "2951",
              "product_identification_helper": {
                "cpe": "cpe:/o:debian:debian_linux:-"
              }
            }
          }
        ],
        "category": "vendor",
        "name": "Debian"
      },
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_name",
                "name": "OTRS OTRS \u003c 7.0.40 Patch 1",
                "product": {
                  "name": "OTRS OTRS \u003c 7.0.40 Patch 1",
                  "product_id": "T025638",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:7.0.40_patch_1"
                  }
                }
              },
              {
                "category": "product_name",
                "name": "OTRS OTRS \u003c 8.0.28 Patch 1",
                "product": {
                  "name": "OTRS OTRS \u003c 8.0.28 Patch 1",
                  "product_id": "T025639",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:8.0.28_patch_1"
                  }
                }
              },
              {
                "category": "product_name",
                "name": "OTRS OTRS Community Edition \u003c= 6.0.34",
                "product": {
                  "name": "OTRS OTRS Community Edition \u003c= 6.0.34",
                  "product_id": "T025640",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:community_edition__6.0.34"
                  }
                }
              }
            ],
            "category": "product_name",
            "name": "OTRS"
          }
        ],
        "category": "vendor",
        "name": "OTRS"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2022-4427",
      "notes": [
        {
          "category": "description",
          "text": "Es existiert eine Schwachstelle in OTRS. Eine unzul\u00e4ssige Eingabevalidierung erm\u00f6glicht SQL Injection \u00fcber den TicketSearch Webservice. Ein authentisierter Angreifer kann diese Schwachstelle ausnutzen, um Informationen offenzulegen."
        }
      ],
      "product_status": {
        "known_affected": [
          "2951",
          "T025640"
        ]
      },
      "release_date": "2022-12-18T23:00:00.000+00:00",
      "title": "CVE-2022-4427"
    }
  ]
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
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  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


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