CVE-2020-1771
Vulnerability from cvelistv5
Published
2020-03-27 12:47
Modified
2024-09-17 03:28
Summary
Possible XSS in Customer user address book
Impacted products
Vendor Product Version
OTRS AG OTRS Version: 7.0.x   <
Show details on NVD website


{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.886Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-08/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.26",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "custom"
            }
          ]
        },
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "7.0.15",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Christoph Wuetschner"
        }
      ],
      "datePublic": "2020-03-27T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.6,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-79",
              "description": "CWE-79 Cross-site Scripting (XSS)",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:17.362255",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-08/"
        },
        {
          "name": "openSUSE-SU-2020:0551",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
        },
        {
          "name": "openSUSE-SU-2020:1475",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
        },
        {
          "name": "openSUSE-SU-2020:1509",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27\n\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/2576830053f70a3a9251558e55f34843dec61aa2"
        }
      ],
      "source": {
        "advisory": "OSA-2020-08",
        "defect": [
          "2020022642002875"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "Possible XSS in Customer user address book",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1771",
    "datePublished": "2020-03-27T12:47:49.462891Z",
    "dateReserved": "2019-11-29T00:00:00",
    "dateUpdated": "2024-09-17T03:28:52.085Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "meta": {
    "nvd": "{\"cve\":{\"id\":\"CVE-2020-1771\",\"sourceIdentifier\":\"security@otrs.com\",\"published\":\"2020-03-27T13:15:15.333\",\"lastModified\":\"2023-08-31T03:15:11.237\",\"vulnStatus\":\"Modified\",\"descriptions\":[{\"lang\":\"en\",\"value\":\"Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.\"},{\"lang\":\"es\",\"value\":\"Un atacante es capaz de dise\u00f1ar un art\u00edculo con un enlace hacia la libreta de direcciones del cliente con contenido malicioso (JavaScript). Cuando el agente abre el enlace, el c\u00f3digo JavaScript es ejecutado debido a la falta de codificaci\u00f3n de par\u00e1metros. Este problema afecta a: ((OTRS)) Community Edition: versiones 6.0.26 y anteriores. OTRS: versiones 7.0.15 y anteriores.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"CHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\",\"baseScore\":5.4,\"baseSeverity\":\"MEDIUM\"},\"exploitabilityScore\":2.3,\"impactScore\":2.7},{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\",\"baseScore\":4.6,\"baseSeverity\":\"MEDIUM\"},\"exploitabilityScore\":2.1,\"impactScore\":2.5}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:M/Au:S/C:N/I:P/A:N\",\"accessVector\":\"NETWORK\",\"accessComplexity\":\"MEDIUM\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"PARTIAL\",\"availabilityImpact\":\"NONE\",\"baseScore\":3.5},\"baseSeverity\":\"LOW\",\"exploitabilityScore\":6.8,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":true}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-79\"}]},{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-79\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"5.0.0\",\"versionEndIncluding\":\"5.0.41\",\"matchCriteriaId\":\"D59B7180-350C-4CB2-82F6-DE65E13AEED9\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndIncluding\":\"6.0.26\",\"matchCriteriaId\":\"0EF80E5E-ED59-4BEE-9EBF-34485DCABED1\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndIncluding\":\"7.0.15\",\"matchCriteriaId\":\"57789F0A-B1F9-4E57-BA71-5558A285D1CA\"}]}]}],\"references\":[{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Broken Link\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Broken Link\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Broken Link\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\",\"source\":\"security@otrs.com\"},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2020-08/\",\"source\":\"security@otrs.com\",\"tags\":[\"Vendor Advisory\"]}]}}"
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.


Loading…

Loading…

Loading…

Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
  • Confirmed: The vulnerability is confirmed from an analyst perspective.
  • Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
  • Patched: This vulnerability was successfully patched by the user reporting the sighting.
  • Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
  • Not confirmed: The user expresses doubt about the veracity of the vulnerability.
  • Not patched: This vulnerability was not successfully patched by the user reporting the sighting.