CVE-2026-78356 (GCVE-0-2026-78356)

Vulnerability from cvelistv5 – Published: 2026-10-12 06:49 – Updated: 2026-10-12 06:49
VLAI
Title
Unauthenticated Disclosure of Agent Frontend Configuration
Summary
The OTRS Agent Frontend configuration endpoint can be accessed without authentication. This allows unauthenticated remote users to retrieve internal application configuration that is intended for use by the authenticated Agent Frontend. The exposed information may include configured frontend routes and their associated authorization groups, authentication configuration, enabled product features, third-party integration settings, and other implementation details. The exposed configuration does not directly contain user credentials or provide unauthorized modification of the OTRS configuration. However, the disclosed information may assist an attacker in fingerprinting the affected OTRS installation and identifying enabled functionality or security-relevant configuration that could be used to prepare further attacks. This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X
Severity
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
CWE
  • CWE-497 - Exposure of Sensitive System Information to an Unauthorized Control Sphere
Assigner
OTRS CNA under the mitre root
CNA scorecard B 75/100 over 18 records in the last 180 days details
References
Impacted products
Vendor Product Version CPE status
OTRS GmbH (former OTRS AG) OTRS Affected: 8.0.x
Affected: 2023.x
Affected: 2024.x
Affected: 2025.x
Affected: 2026.x , ≤ 2026.6.x (patch)
guessed Create a notification for this product.
Date Public
2026-10-12 07:00
Credits
Special thanks to William Bastos (@chor4o) and Samara Gama (igobysamy) for reporting this vulnerability
Show details on NVD website
To clipboard 

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