cisco-sa-20190605-cucm-imp-dos
Vulnerability from csaf_cisco
Published
2019-06-05 16:00
Modified
2019-06-24 13:49
Summary
Cisco Unified Communications Manager IM&P Service, Cisco TelePresence VCS, and Cisco Expressway Series Denial of Service Vulnerability
Notes
Summary
A vulnerability in the authentication service of the Cisco Unified Communications Manager IM and Presence (Unified CM IM&P) Service, Cisco TelePresence Video Communication Server (VCS), and Cisco Expressway Series could allow an unauthenticated, remote attacker to cause a service outage for users attempting to authenticate, resulting in a denial of service (DoS) condition.
The vulnerability is due to insufficient controls for specific memory operations. An attacker could exploit this vulnerability by sending a malformed Extensible Messaging and Presence Protocol (XMPP) authentication request to an affected system. A successful exploit could allow the attacker to cause an unexpected restart of the authentication service, preventing users from successfully authenticating. Exploitation of this vulnerability does not impact users who were authenticated prior to an attack.
Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.
This advisory is available at the following link:
https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos ["https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos"]
Vulnerable Products
This vulnerability affects the Cisco following products if they are running a vulnerable release:
Expressway Series configured for Mobile and Remote Access with IM&P Service (Releases X8.1 to X12.5.2)
TelePresence VCS configured for Mobile and Remote Access with IM&P Service (Releases X8.1 to X12.5.2)
Unified Communications Manager IM&P Service (multiple releases)
For information about which releases are vulnerable, see the Fixed Software ["#fs"] section of this advisory.
To determine whether Mobile and Remote Access with IM&P Service is configured on Cisco Expressway Series or Cisco TelePresence VCS, administrators can log in to the web-based management interface, choose Status > Unified Communications Status, and check the value of the IM and Presence Service entry. A product is vulnerable if the IM and Presence Service entry is present and its value is Configured.
Products Confirmed Not Vulnerable
Only products listed in the Vulnerable Products ["#vp"] section of this advisory are known to be affected by this vulnerability.
Cisco has confirmed that this vulnerability does not affect Cisco WebEx Messenger.
Workarounds
There are no workarounds that address this vulnerability.
Fixed Software
Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:
https://www.cisco.com/c/en/us/products/end-user-license-agreement.html ["https://www.cisco.com/c/en/us/products/end-user-license-agreement.html"]
Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.
When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page ["https://www.cisco.com/go/psirt"], to determine exposure and a complete upgrade solution.
In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.
Customers Without Service Contracts
Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html ["https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html"]
Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.
Fixed Releases
For Cisco Expressway Series and Cisco TelePresence VCS, Cisco fixed this vulnerability in Releases X12.5.3 and later.
For Cisco Unified Communications Manager IM&P, customers are advised to upgrade to an appropriate fixed software release ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"] as indicated in the following table:
Cisco Unified CM IM&P Service Major Release First Fixed Release 10.5(2) and previous releases
11.5(1) SU6 or 12.5(1) 11.0(1) 11.5(1) SU6
11.5(1) 11.5(1) SU6
12.0(1) 12.5(1)
12.5(1) Not vulnerable
Vulnerability Policy
To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.
Exploitation and Public Announcements
The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.
Source
This vulnerability was found during internal security testing.
Legal Disclaimer
THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.
A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.
{ "document": { "acknowledgments": [ { "summary": "This vulnerability was found during internal security testing." } ], "category": "csaf_security_advisory", "csaf_version": "2.0", "notes": [ { "category": "summary", "text": "A vulnerability in the authentication service of the Cisco Unified Communications Manager IM and Presence (Unified CM IM\u0026P) Service, Cisco TelePresence Video Communication Server (VCS), and Cisco Expressway Series could allow an unauthenticated, remote attacker to cause a service outage for users attempting to authenticate, resulting in a denial of service (DoS) condition.\r\n\r\nThe vulnerability is due to insufficient controls for specific memory operations. An attacker could exploit this vulnerability by sending a malformed Extensible Messaging and Presence Protocol (XMPP) authentication request to an affected system. A successful exploit could allow the attacker to cause an unexpected restart of the authentication service, preventing users from successfully authenticating. Exploitation of this vulnerability does not impact users who were authenticated prior to an attack.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\nThis advisory is available at the following link:\r\nhttps://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos [\"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos\"]", "title": "Summary" }, { "category": "general", "text": "This vulnerability affects the Cisco following products if they are running a vulnerable release:\r\n\r\nExpressway Series configured for Mobile and Remote Access with IM\u0026P Service (Releases X8.1 to X12.5.2)\r\nTelePresence VCS configured for Mobile and Remote Access with IM\u0026P Service (Releases X8.1 to X12.5.2)\r\nUnified Communications Manager IM\u0026P Service (multiple releases)\r\n\r\n For information about which releases are vulnerable, see the Fixed Software [\"#fs\"] section of this advisory.\r\n\r\nTo determine whether Mobile and Remote Access with IM\u0026P Service is configured on Cisco Expressway Series or Cisco TelePresence VCS, administrators can log in to the web-based management interface, choose Status \u003e Unified Communications Status, and check the value of the IM and Presence Service entry. A product is vulnerable if the IM and Presence Service entry is present and its value is Configured.", "title": "Vulnerable Products" }, { "category": "general", "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.\r\n\r\nCisco has confirmed that this vulnerability does not affect Cisco WebEx Messenger.", "title": "Products Confirmed Not Vulnerable" }, { "category": "general", "text": "There are no workarounds that address this vulnerability.", "title": "Workarounds" }, { "category": "general", "text": "Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:\r\nhttps://www.cisco.com/c/en/us/products/end-user-license-agreement.html [\"https://www.cisco.com/c/en/us/products/end-user-license-agreement.html\"]\r\n\r\nAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.\r\n\r\nWhen considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n Customers Without Service Contracts\r\nCustomers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC:\r\nhttps://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html [\"https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html\"]\r\n\r\nCustomers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.\r\n Fixed Releases\r\nFor Cisco Expressway Series and Cisco TelePresence VCS, Cisco fixed this vulnerability in Releases X12.5.3 and later.\r\n\r\nFor Cisco Unified Communications Manager IM\u0026P, customers are advised to upgrade to an appropriate fixed software release [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"] as indicated in the following table:\r\n Cisco Unified CM IM\u0026P Service Major Release First Fixed Release 10.5(2) and previous releases\r\n 11.5(1) SU6 or 12.5(1) 11.0(1) 11.5(1) SU6\r\n 11.5(1) 11.5(1) SU6\r\n 12.0(1) 12.5(1)\r\n 12.5(1) Not vulnerable", "title": "Fixed Software" }, { "category": "general", "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.", "title": "Vulnerability Policy" }, { "category": "general", "text": "The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.", "title": "Exploitation and Public Announcements" }, { "category": "general", "text": "This vulnerability was found during internal security testing.", "title": "Source" }, { "category": "legal_disclaimer", "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.", "title": "Legal Disclaimer" } ], "publisher": { "category": "vendor", "contact_details": "Emergency Support:\r\n+1 877 228 7302 (toll-free within North America)\r\n+1 408 525 6532 (International direct-dial)\r\nNon-emergency Support:\r\nEmail: psirt@cisco.com\r\nSupport requests that are received via e-mail are typically acknowledged within 48 hours.", "issuing_authority": "Cisco product security incident response is the responsibility of the Cisco Product Security Incident Response Team (PSIRT). The Cisco PSIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to Cisco products and networks. The on-call Cisco PSIRT works 24x7 with Cisco customers, independent security researchers, consultants, industry organizations, and other vendors to identify possible security issues with Cisco products and networks.\r\nMore information can be found in Cisco Security Vulnerability Policy available at https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html", "name": "Cisco", "namespace": "https://wwww.cisco.com" }, "references": [ { "category": "self", "summary": "Cisco Unified Communications Manager IM\u0026P Service, Cisco TelePresence VCS, and Cisco Expressway Series Denial of Service Vulnerability", "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos" }, { "category": "external", "summary": "Cisco Security Vulnerability Policy", "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html" }, { "category": "external", "summary": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos", "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190605-cucm-imp-dos" }, { "category": "external", "summary": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html", "url": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html" }, { "category": "external", "summary": "Cisco Security Advisories and Alerts page", "url": "https://www.cisco.com/go/psirt" }, { "category": "external", "summary": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html", "url": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html" }, { "category": "external", "summary": "fixed software release", "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes" }, { "category": "external", "summary": "Security Vulnerability Policy", "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html" } ], "title": "Cisco Unified Communications Manager IM\u0026P Service, Cisco TelePresence VCS, and Cisco Expressway Series Denial of Service Vulnerability", "tracking": { "current_release_date": "2019-06-24T13:49:49+00:00", "generator": { "date": "2022-09-03T03:01:52+00:00", "engine": { "name": "TVCE" } }, "id": "cisco-sa-20190605-cucm-imp-dos", "initial_release_date": "2019-06-05T16:00:00+00:00", "revision_history": [ { "date": "2019-06-05T15:11:58+00:00", "number": "1.0.0", "summary": "Initial public release." }, { "date": "2019-06-24T13:49:49+00:00", "number": "1.1.0", "summary": "Updated the list of Vulnerable Software Releases and related fixes." } ], "status": "final", "version": "1.1.0" } }, "product_tree": { "branches": [ { "branches": [ { "category": "product_family", "name": "Cisco TelePresence Video Communication Server (VCS)", "product": { "name": "Cisco TelePresence Video Communication Server (VCS) ", "product_id": "CSAFPID-112250" } }, { "category": "product_family", "name": "Cisco Unified Communications Manager IM and Presence Service", "product": { "name": "Cisco Unified Communications Manager IM and Presence Service ", "product_id": "CSAFPID-189784" } }, { "category": "product_family", "name": "Cisco Expressway", "product": { "name": "Cisco Expressway ", "product_id": "CSAFPID-202683" } }, { "category": "product_family", "name": "Cisco TelePresence Video Communication Server (VCS) Expressway", "product": { "name": "Cisco TelePresence Video Communication Server (VCS) Expressway ", "product_id": "CSAFPID-209614" } } ], "category": "vendor", "name": "Cisco" } ] }, "vulnerabilities": [ { "cve": "CVE-2019-1845", "ids": [ { "system_name": "Cisco Bug ID", "text": "CSCvn00361" }, { "system_name": "Cisco Bug ID", "text": "CSCvp51956" } ], "notes": [ { "category": "other", "text": "Complete.", "title": "Affected Product Comprehensiveness" } ], "product_status": { "known_affected": [ "CSAFPID-189784", "CSAFPID-202683", "CSAFPID-112250", "CSAFPID-209614" ] }, "release_date": "2019-06-05T16:00:00+00:00", "remediations": [ { "category": "vendor_fix", "details": "Cisco has released software updates that address this vulnerability.", "product_ids": [ "CSAFPID-202683", "CSAFPID-189784", "CSAFPID-112250", "CSAFPID-209614" ], "url": "https://software.cisco.com" } ], "scores": [ { "cvss_v3": { "baseScore": 8.6, "baseSeverity": "HIGH", "vectorString": "CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H", "version": "3.0" }, "products": [ "CSAFPID-189784", "CSAFPID-202683", "CSAFPID-112250", "CSAFPID-209614" ] } ], "title": "Cisco Unified Communications Manager IM\u0026P Service, Cisco TelePresence VCS, and Cisco Expressway Series Denial of Service Vulnerability" } ] }
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Sightings
Author | Source | Type | Date |
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Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.