{
  "document": {
    "acknowledgments": [
      {
        "summary": "Cisco would like to thank the U.S. National Security Agency (NSA) for reporting this vulnerability."
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "notes": [
      {
        "category": "summary",
        "text": "A vulnerability in the SIP call processing function of Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\r\n\r\nThis vulnerability is due to improper parsing of SIP messages. An attacker could exploit this vulnerability by sending a crafted SIP message to an affected Cisco Unified CM or Cisco Unified CM SME device. A successful exploit could allow the attacker to cause the device to reload, resulting in a DoS condition that interrupts the communications of reliant voice and video devices.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\n",
        "title": "Summary"
      },
      {
        "category": "general",
        "text": "This vulnerability affects Cisco Unified CM and Cisco Unified CM SME, regardless of device configuration.\r\n\r\nFor information about which Cisco software releases are vulnerable, see the Fixed Software [\"#fs\"] section of this advisory.",
        "title": "Vulnerable Products"
      },
      {
        "category": "general",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.\r\n\r\nCisco has confirmed that this vulnerability does not affect the following Cisco products:\r\n\r\nCallManager Express (CME)\r\nEmergency Responder\r\nIOS Software\r\nIOS XE Software\r\nJabber Client\r\nPackaged Contact Center Enterprise (PCCE) (including Outbound Dialer)\r\nPrime Collaboration Deployment (PCD)\r\nPrime License Manager (PLM)\r\nUnified Border Element (CUBE)\r\nUnified Communications Manager IM \u0026 Presence Service (Unified CM IM\u0026P)\r\nUnified Contact Center Enterprise (UCCE) (including Outbound Dialer)\r\nUnified Contact Center Express (UCCX)\r\nUnified Customer Voice Portal (CVP)\r\nUnity Connection\r\nVirtualized Voice Browser (VVB)\r\nVoice Extensible Markup Language (VXML) Gateway",
        "title": "Products Confirmed Not Vulnerable"
      },
      {
        "category": "general",
        "text": "There are no workarounds that address this vulnerability.",
        "title": "Workarounds"
      },
      {
        "category": "general",
        "text": "Cisco has released free software updates [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#ssu\"] that address the vulnerability described in this advisory. Customers with service contracts that entitle them to regular software updates should obtain security fixes through their usual update channels.\r\n\r\nCustomers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:\r\nhttps://www.cisco.com/c/en/us/products/end-user-license-agreement.html [\"https://www.cisco.com/c/en/us/products/end-user-license-agreement.html\"]\r\n\r\nAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.\r\n\r\nThe Cisco Support and Downloads page [\"https://www.cisco.com/c/en/us/support/index.html\"] on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool.\r\n\r\nWhen considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n  Customers Without Service Contracts\r\nCustomers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html [\"https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html\"]\r\n\r\nCustomers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.\r\n      Fixed Releases\r\nIn the following table, the left column lists Cisco software releases. The right column indicates whether a release is affected by the vulnerability that is described in this advisory and the first release that includes the fix for this vulnerability. Customers are advised to upgrade to an appropriate fixed software release [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"] as indicated in this section.\r\n        Cisco Unified CM and Unified CM SME Release  First Fixed Release          12.5(1)  12.5(1)SU9      14  14SU4      15  15SU1\r\nThe Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.",
        "title": "Fixed Software"
      },
      {
        "category": "general",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.",
        "title": "Vulnerability Policy"
      },
      {
        "category": "general",
        "text": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.",
        "title": "Exploitation and Public Announcements"
      },
      {
        "category": "general",
        "text": "Cisco would like to thank the U.S. National Security Agency (NSA) for reporting this vulnerability.",
        "title": "Source"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.",
        "title": "Legal Disclaimer"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "psirt@cisco.com",
      "issuing_authority": "Cisco PSIRT",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Unified Communications Manager Denial of Service Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-cucm-dos-kkHq43We"
      },
      {
        "category": "external",
        "summary": "Cisco Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
      {
        "category": "external",
        "summary": "free software updates",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#ssu"
      },
      {
        "category": "external",
        "summary": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html",
        "url": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html"
      },
      {
        "category": "external",
        "summary": "Cisco Support and Downloads page",
        "url": "https://www.cisco.com/c/en/us/support/index.html"
      },
      {
        "category": "external",
        "summary": "considering software upgrades",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"
      },
      {
        "category": "external",
        "summary": "Cisco Security Advisories page",
        "url": "https://www.cisco.com/go/psirt"
      },
      {
        "category": "external",
        "summary": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html",
        "url": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html"
      },
      {
        "category": "external",
        "summary": "Security Vulnerability Policy",
        "url": "http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Unified Communications Manager Denial of Service Vulnerability",
    "tracking": {
      "current_release_date": "2024-08-21T16:00:00+00:00",
      "generator": {
        "date": "2024-08-21T15:53:33+00:00",
        "engine": {
          "name": "TVCE"
        }
      },
      "id": "cisco-sa-cucm-dos-kkHq43We",
      "initial_release_date": "2024-08-21T16:00:00+00:00",
      "revision_history": [
        {
          "date": "2024-08-21T15:53:29+00:00",
          "number": "1.0.0",
          "summary": "Initial public release."
        }
      ],
      "status": "final",
      "version": "1.0.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_family",
            "name": "Cisco Unified Communications Manager",
            "product": {
              "name": "Cisco Unified Communications Manager ",
              "product_id": "CSAFPID-88444"
            }
          }
        ],
        "category": "vendor",
        "name": "Cisco"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2024-20375",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwi68892"
        }
      ],
      "notes": [
        {
          "category": "other",
          "text": "Complete.",
          "title": "Affected Product Comprehensiveness"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-88444"
        ]
      },
      "release_date": "2024-08-21T16:00:00+00:00",
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "Cisco has released software updates that address this vulnerability.",
          "product_ids": [
            "CSAFPID-88444"
          ],
          "url": "https://software.cisco.com"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 8.6,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:N/A:H",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-88444"
          ]
        }
      ],
      "title": "Cisco Unified Communications Manager Denial of Service Vulnerability"
    }
  ]
}