{
  "document": {
    "acknowledgments": [
      {
        "summary": "Cisco would like to thank Jamie Riden for reporting this vulnerability."
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "notes": [
      {
        "category": "summary",
        "text": "A vulnerability in the Administration Web Interface of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to upload arbitrary files and execute commands on the underlying operating system. To exploit this vulnerability, an attacker needs valid Administrator credentials.\r\n\r\nThe vulnerability is due to insufficient restrictions for the content uploaded to an affected system. An attacker could exploit this vulnerability by uploading arbitrary files containing operating system commands that will be executed by an affected system. A successful exploit could allow the attacker to execute arbitrary commands with the privileges of the web interface and then elevate their privileges to root.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\nThis advisory is available at the following link:\r\nhttps://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-privesc-Zd7bvwyf [\"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-privesc-Zd7bvwyf\"]",
        "title": "Summary"
      },
      {
        "category": "general",
        "text": "This vulnerability affects Cisco Unified Contact Center Express Software releases earlier than 12.5(1).",
        "title": "Vulnerable Products"
      },
      {
        "category": "general",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.",
        "title": "Products Confirmed Not Vulnerable"
      },
      {
        "category": "general",
        "text": "There are no workarounds that address this vulnerability.",
        "title": "Workarounds"
      },
      {
        "category": "general",
        "text": "Cisco has released free software updates that address the vulnerability described in this advisory. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license: https://www.cisco.com/c/en/us/products/end-user-license-agreement.html [\"https://www.cisco.com/c/en/us/products/end-user-license-agreement.html\"]\r\n\r\nAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.\r\n\r\nWhen considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n  Customers Without Service Contracts\r\nCustomers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html [\"https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html\"]\r\n\r\nCustomers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.\r\n        Fixed Releases\r\nCustomers are advised to upgrade to an appropriate fixed software version or apply the corresponding patch file as indicated in the following table:\r\n        Cisco Unified CCX Major Release  First Fixed Version for This Vulnerability          11.6(1) and earlier releases1  11.6(2) ES062      11.6(2)  11.6(2) ES062      12.0(1)  12.0(1) ES03      12.5(1)  Not vulnerable\r\n1 These versions will not directly receive software fixes. Administrators wishing to maintain their current Cisco Unified CCX version can contact Cisco TAC to obtain the corresponding software patch.\r\n\r\n2 At the time of publication, this version was not publicly available on Cisco.com. This version will be available on Cisco.com by the end of April 2020.",
        "title": "Fixed Software"
      },
      {
        "category": "general",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.",
        "title": "Vulnerability Policy"
      },
      {
        "category": "general",
        "text": "The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.",
        "title": "Exploitation and Public Announcements"
      },
      {
        "category": "general",
        "text": "Cisco would like to thank Jamie Riden for reporting this vulnerability.",
        "title": "Source"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.",
        "title": "Legal Disclaimer"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "Emergency Support:\r\n+1 877 228 7302 (toll-free within North America)\r\n+1 408 525 6532 (International direct-dial)\r\nNon-emergency Support:\r\nEmail: psirt@cisco.com\r\nSupport requests that are received via e-mail are typically acknowledged within 48 hours.",
      "issuing_authority": "Cisco product security incident response is the responsibility of the Cisco Product Security Incident Response Team (PSIRT). The Cisco PSIRT is a dedicated, global team that manages the receipt, investigation, and public reporting of security vulnerability information that is related to Cisco products and networks. The on-call Cisco PSIRT works 24x7 with Cisco customers, independent security researchers, consultants, industry organizations, and other vendors to identify possible security issues with Cisco products and networks.\r\nMore information can be found in Cisco Security Vulnerability Policy available at https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Unified Contact Center Express Privilege Escalation Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-privesc-Zd7bvwyf"
      },
      {
        "category": "external",
        "summary": "Cisco Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
      {
        "category": "external",
        "summary": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-privesc-Zd7bvwyf",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-uccx-privesc-Zd7bvwyf"
      },
      {
        "category": "external",
        "summary": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html",
        "url": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html"
      },
      {
        "category": "external",
        "summary": "considering software upgrades",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"
      },
      {
        "category": "external",
        "summary": "Cisco Security Advisories and Alerts page",
        "url": "https://www.cisco.com/go/psirt"
      },
      {
        "category": "external",
        "summary": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html",
        "url": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html"
      },
      {
        "category": "external",
        "summary": "Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Unified Contact Center Express Privilege Escalation Vulnerability",
    "tracking": {
      "current_release_date": "2020-04-02T15:27:05+00:00",
      "generator": {
        "date": "2022-10-22T03:02:33+00:00",
        "engine": {
          "name": "TVCE"
        }
      },
      "id": "cisco-sa-uccx-privesc-Zd7bvwyf",
      "initial_release_date": "2020-02-19T16:00:00+00:00",
      "revision_history": [
        {
          "date": "2020-02-17T21:43:17+00:00",
          "number": "1.0.0",
          "summary": "Initial public release."
        },
        {
          "date": "2020-04-02T15:27:05+00:00",
          "number": "1.1.0",
          "summary": "Indicated that Release 12.0(1) ES03 is available. Updated information regarding upcoming Release 11.6(2) ES06."
        }
      ],
      "status": "final",
      "version": "1.1.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_family",
            "name": "Cisco Unified Contact Center Express",
            "product": {
              "name": "Cisco Unified Contact Center Express ",
              "product_id": "CSAFPID-92631"
            }
          }
        ],
        "category": "vendor",
        "name": "Cisco"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2019-1888",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCvo93883"
        }
      ],
      "notes": [
        {
          "category": "other",
          "text": "Complete.",
          "title": "Affected Product Comprehensiveness"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-92631"
        ]
      },
      "release_date": "2020-02-19T16:00:00+00:00",
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "Cisco has released software updates that address this vulnerability.",
          "product_ids": [
            "CSAFPID-92631"
          ],
          "url": "https://software.cisco.com"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 7.2,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H",
            "version": "3.0"
          },
          "products": [
            "CSAFPID-92631"
          ]
        }
      ],
      "title": "Cisco Unified Contact Center Express Privilege Escalation Vulnerability"
    }
  ]
}