Vulnerability-Lookup

CNVD-2020-67313

Vulnerability from cnvd - Published: 2020-11-27

Title

OTRS ITSM授权问题漏洞

Description

OTRS ITSM是德国OTRS公司的一套IT服务管理组织的基础解决方案。该方案以ITIL最佳实践为基础，提供请求和故障管理、问题管理、变更管理和发布管理的管理工具。 OTRS ITSM 8.0.9版本及之前版本存在安全漏洞，该漏洞源于使用多个后端进行用户身份验证(使用LDAP)时，即使帐户被设置为无效，代理也能够登录。目前没有详细的漏洞细节提供。

Severity

中

Patch Name

OTRS ITSM授权问题漏洞的补丁

Patch Description

Formal description

目前厂商已发布升级补丁以修复漏洞，补丁获取链接： https://otrs.com/release-notes/otrs-security-advisory-2020-16/

Reference

https://nvd.nist.gov/vuln/detail/CVE-2020-1778

Impacted products

Name
OTRS OTRS ITSM <=8.0.9

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2020-1778",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2020-1778"
    }
  },
  "description": "OTRS ITSM\u662f\u5fb7\u56fdOTRS\u516c\u53f8\u7684\u4e00\u5957IT\u670d\u52a1\u7ba1\u7406\u7ec4\u7ec7\u7684\u57fa\u7840\u89e3\u51b3\u65b9\u6848\u3002\u8be5\u65b9\u6848\u4ee5ITIL\u6700\u4f73\u5b9e\u8df5\u4e3a\u57fa\u7840\uff0c\u63d0\u4f9b\u8bf7\u6c42\u548c\u6545\u969c\u7ba1\u7406\u3001\u95ee\u9898\u7ba1\u7406\u3001\u53d8\u66f4\u7ba1\u7406\u548c\u53d1\u5e03\u7ba1\u7406\u7684\u7ba1\u7406\u5de5\u5177\u3002\n\nOTRS ITSM 8.0.9\u7248\u672c\u53ca\u4e4b\u524d\u7248\u672c\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u4f7f\u7528\u591a\u4e2a\u540e\u7aef\u8fdb\u884c\u7528\u6237\u8eab\u4efd\u9a8c\u8bc1(\u4f7f\u7528LDAP)\u65f6\uff0c\u5373\u4f7f\u5e10\u6237\u88ab\u8bbe\u7f6e\u4e3a\u65e0\u6548\uff0c\u4ee3\u7406\u4e5f\u80fd\u591f\u767b\u5f55\u3002\u76ee\u524d\u6ca1\u6709\u8be6\u7ec6\u7684\u6f0f\u6d1e\u7ec6\u8282\u63d0\u4f9b\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u8865\u4e01\u4ee5\u4fee\u590d\u6f0f\u6d1e\uff0c\u8865\u4e01\u83b7\u53d6\u94fe\u63a5\uff1a\r\nhttps://otrs.com/release-notes/otrs-security-advisory-2020-16/",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2020-67313",
  "openTime": "2020-11-27",
  "patchDescription": "OTRS ITSM\u662f\u5fb7\u56fdOTRS\u516c\u53f8\u7684\u4e00\u5957IT\u670d\u52a1\u7ba1\u7406\u7ec4\u7ec7\u7684\u57fa\u7840\u89e3\u51b3\u65b9\u6848\u3002\u8be5\u65b9\u6848\u4ee5ITIL\u6700\u4f73\u5b9e\u8df5\u4e3a\u57fa\u7840\uff0c\u63d0\u4f9b\u8bf7\u6c42\u548c\u6545\u969c\u7ba1\u7406\u3001\u95ee\u9898\u7ba1\u7406\u3001\u53d8\u66f4\u7ba1\u7406\u548c\u53d1\u5e03\u7ba1\u7406\u7684\u7ba1\u7406\u5de5\u5177\u3002\r\n\r\nOTRS ITSM 8.0.9\u7248\u672c\u53ca\u4e4b\u524d\u7248\u672c\u5b58\u5728\u5b89\u5168\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u4f7f\u7528\u591a\u4e2a\u540e\u7aef\u8fdb\u884c\u7528\u6237\u8eab\u4efd\u9a8c\u8bc1(\u4f7f\u7528LDAP)\u65f6\uff0c\u5373\u4f7f\u5e10\u6237\u88ab\u8bbe\u7f6e\u4e3a\u65e0\u6548\uff0c\u4ee3\u7406\u4e5f\u80fd\u591f\u767b\u5f55\u3002\u76ee\u524d\u6ca1\u6709\u8be6\u7ec6\u7684\u6f0f\u6d1e\u7ec6\u8282\u63d0\u4f9b\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "OTRS ITSM\u6388\u6743\u95ee\u9898\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "OTRS OTRS ITSM \u003c=8.0.9"
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2020-1778",
  "serverity": "\u4e2d",
  "submitTime": "2020-11-26",
  "title": "OTRS ITSM\u6388\u6743\u95ee\u9898\u6f0f\u6d1e"
}

CVE-2020-1778 (GCVE-0-2020-1778)

Vulnerability from cvelistv5 – Published: 2020-11-23 15:32 – Updated: 2024-09-16 23:40

Title

Bypassing user account validation

Summary

When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.

Severity

4.1 (Medium)


                        
                          CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N

CWE

CWE-287 - Improper Authentication

Assigner

OTRS mitre root

References

1 reference

URL	Tags
https://otrs.com/release-notes/otrs-security-advi…	x_refsource_CONFIRM

Impacted products

1 product

Vendor	Product	Version
OTRS AG	OTRS	Affected: 8.0.x , ≤ 8.0.9 (custom)

Date Public

2020-11-23 00:00

Credits

László Gyaraki

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.909Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "8.0.9",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "L\u00e1szl\u00f3 Gyaraki"
        }
      ],
      "datePublic": "2020-11-23T00:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "value": "When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "ADJACENT_NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.1,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-287",
              "description": "CWE-287 Improper Authentication",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2020-11-23T15:32:46.000Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 8.0.10"
        }
      ],
      "source": {
        "advisory": "OSA-2020-16",
        "defect": [
          "2020111442000202"
        ],
        "discovery": "INTERNAL"
      },
      "title": "Bypassing user account validation",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "DATE_PUBLIC": "2020-11-23T00:00:00.000Z",
          "ID": "CVE-2020-1778",
          "STATE": "PUBLIC",
          "TITLE": "Bypassing user account validation"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "OTRS",
                      "version": {
                        "version_data": [
                          {
                            "version_affected": "\u003c=",
                            "version_name": "8.0.x",
                            "version_value": "8.0.9"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "OTRS AG"
              }
            ]
          }
        },
        "credit": [
          {
            "lang": "eng",
            "value": "L\u00e1szl\u00f3 Gyaraki"
          }
        ],
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions."
            }
          ]
        },
        "generator": {
          "engine": "Vulnogram 0.0.9"
        },
        "impact": {
          "cvss": {
            "attackComplexity": "LOW",
            "attackVector": "ADJACENT_NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.1,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "LOW",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N",
            "version": "3.1"
          }
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "CWE-287 Improper Authentication"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/",
              "refsource": "CONFIRM",
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-16/"
            }
          ]
        },
        "solution": [
          {
            "lang": "en",
            "value": "Upgrade to OTRS 8.0.10"
          }
        ],
        "source": {
          "advisory": "OSA-2020-16",
          "defect": [
            "2020111442000202"
          ],
          "discovery": "INTERNAL"
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1778",
    "datePublished": "2020-11-23T15:32:46.740Z",
    "dateReserved": "2019-11-29T00:00:00.000Z",
    "dateUpdated": "2024-09-16T23:40:42.844Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.

Action not permitted

CNVD-2020-67313

CVE-2020-1778 (GCVE-0-2020-1778)

Tags

Sightings

Nomenclature

Related by attack behaviour