Vulnerability-Lookup

CNVD-2022-09268

Vulnerability from cnvd - Published: 2022-02-10

Title

ZOHO ManageEngine ServiceDesk Plus授权问题漏洞

Description

ZOHO ManageEngine ServiceDesk Plus（SDP）是美国卓豪（ZOHO）公司的一套基于ITIL架构的IT服务管理软件。该软件集成了事件管理、问题管理、资产管理IT项目管理、采购与合同管理等功能模块。 Zoho ManageEngine ServiceDesk Plus存在授权问题漏洞，该漏洞源于产品中的一些API缺少验证限制，攻击者可利用该漏洞在无鉴权的情况下访问敏感链接。

Severity

高

Patch Name

ZOHO ManageEngine ServiceDesk Plus授权问题漏洞的补丁

Patch Description

Formal description

厂商已发布了漏洞修复程序，请及时关注更新： https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302

Reference

https://www.manageengine.com

Impacted products

Name
Zoho ZOHO ManageEngine ServiceDesk Plus <11302

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2021-37415",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2021-37415"
    }
  },
  "description": "ZOHO ManageEngine ServiceDesk Plus\uff08SDP\uff09\u662f\u7f8e\u56fd\u5353\u8c6a\uff08ZOHO\uff09\u516c\u53f8\u7684\u4e00\u5957\u57fa\u4e8eITIL\u67b6\u6784\u7684IT\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u96c6\u6210\u4e86\u4e8b\u4ef6\u7ba1\u7406\u3001\u95ee\u9898\u7ba1\u7406\u3001\u8d44\u4ea7\u7ba1\u7406IT\u9879\u76ee\u7ba1\u7406\u3001\u91c7\u8d2d\u4e0e\u5408\u540c\u7ba1\u7406\u7b49\u529f\u80fd\u6a21\u5757\u3002\n\nZoho ManageEngine ServiceDesk Plus\u5b58\u5728\u6388\u6743\u95ee\u9898\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u4ea7\u54c1\u4e2d\u7684\u4e00\u4e9bAPI\u7f3a\u5c11\u9a8c\u8bc1\u9650\u5236\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5728\u65e0\u9274\u6743\u7684\u60c5\u51b5\u4e0b\u8bbf\u95ee\u654f\u611f\u94fe\u63a5\u3002",
  "formalWay": "\u5382\u5546\u5df2\u53d1\u5e03\u4e86\u6f0f\u6d1e\u4fee\u590d\u7a0b\u5e8f\uff0c\u8bf7\u53ca\u65f6\u5173\u6ce8\u66f4\u65b0\uff1a\r\nhttps://www.manageengine.com/products/service-desk/on-premises/readme.html#11302",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2022-09268",
  "openTime": "2022-02-10",
  "patchDescription": "ZOHO ManageEngine ServiceDesk Plus\uff08SDP\uff09\u662f\u7f8e\u56fd\u5353\u8c6a\uff08ZOHO\uff09\u516c\u53f8\u7684\u4e00\u5957\u57fa\u4e8eITIL\u67b6\u6784\u7684IT\u670d\u52a1\u7ba1\u7406\u8f6f\u4ef6\u3002\u8be5\u8f6f\u4ef6\u96c6\u6210\u4e86\u4e8b\u4ef6\u7ba1\u7406\u3001\u95ee\u9898\u7ba1\u7406\u3001\u8d44\u4ea7\u7ba1\u7406IT\u9879\u76ee\u7ba1\u7406\u3001\u91c7\u8d2d\u4e0e\u5408\u540c\u7ba1\u7406\u7b49\u529f\u80fd\u6a21\u5757\u3002\r\n\r\nZoho ManageEngine ServiceDesk Plus\u5b58\u5728\u6388\u6743\u95ee\u9898\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u4ea7\u54c1\u4e2d\u7684\u4e00\u4e9bAPI\u7f3a\u5c11\u9a8c\u8bc1\u9650\u5236\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5728\u65e0\u9274\u6743\u7684\u60c5\u51b5\u4e0b\u8bbf\u95ee\u654f\u611f\u94fe\u63a5\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "ZOHO ManageEngine ServiceDesk Plus\u6388\u6743\u95ee\u9898\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "Zoho ZOHO ManageEngine ServiceDesk Plus \u003c11302"
  },
  "referenceLink": "https://www.manageengine.com",
  "serverity": "\u9ad8",
  "submitTime": "2021-09-03",
  "title": "ZOHO ManageEngine ServiceDesk Plus\u6388\u6743\u95ee\u9898\u6f0f\u6d1e"
}

CVE-2021-37415 (GCVE-0-2021-37415)

Vulnerability from cvelistv5 – Published: 2021-09-01 05:29 – Updated: 2025-10-21 23:25

Summary

Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication.

Severity

9.8 (Critical)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

SSVC

Exploitation: active Automatable: yes Technical Impact: total

CISA Coordinator · CISA-ADP (v2.0.3)

Decision recorded 2024-02-14 21:13 UTC

CWE

n/a
CWE-306 - Missing Authentication for Critical Function

Assigner

mitre mitre root

References

3 references

URL	Tags
https://www.manageengine.com	x_refsource_MISC
https://www.manageengine.com/products/service-des…	x_refsource_CONFIRM
https://www.cisa.gov/known-exploited-vulnerabilit…	government-resource

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T01:16:04.028Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_refsource_MISC",
              "x_transferred"
            ],
            "url": "https://www.manageengine.com"
          },
          {
            "tags": [
              "x_refsource_CONFIRM",
              "x_transferred"
            ],
            "url": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "cvssV3_1": {
              "attackComplexity": "LOW",
              "attackVector": "NETWORK",
              "availabilityImpact": "HIGH",
              "baseScore": 9.8,
              "baseSeverity": "CRITICAL",
              "confidentialityImpact": "HIGH",
              "integrityImpact": "HIGH",
              "privilegesRequired": "NONE",
              "scope": "UNCHANGED",
              "userInteraction": "NONE",
              "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H",
              "version": "3.1"
            }
          },
          {
            "other": {
              "content": {
                "id": "CVE-2021-37415",
                "options": [
                  {
                    "Exploitation": "active"
                  },
                  {
                    "Automatable": "yes"
                  },
                  {
                    "Technical Impact": "total"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-02-14T21:13:15.974037Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          },
          {
            "other": {
              "content": {
                "dateAdded": "2021-12-01",
                "reference": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415"
              },
              "type": "kev"
            }
          }
        ],
        "problemTypes": [
          {
            "descriptions": [
              {
                "cweId": "CWE-306",
                "description": "CWE-306 Missing Authentication for Critical Function",
                "lang": "en",
                "type": "CWE"
              }
            ]
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-10-21T23:25:35.777Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "references": [
          {
            "tags": [
              "government-resource"
            ],
            "url": "https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2021-37415"
          }
        ],
        "timeline": [
          {
            "lang": "en",
            "time": "2021-12-01T00:00:00.000Z",
            "value": "CVE-2021-37415 added to CISA KEV"
          }
        ],
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2021-09-01T05:29:11.000Z",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "tags": [
            "x_refsource_MISC"
          ],
          "url": "https://www.manageengine.com"
        },
        {
          "tags": [
            "x_refsource_CONFIRM"
          ],
          "url": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302"
        }
      ],
      "x_legacyV4Record": {
        "CVE_data_meta": {
          "ASSIGNER": "cve@mitre.org",
          "ID": "CVE-2021-37415",
          "STATE": "PUBLIC"
        },
        "affects": {
          "vendor": {
            "vendor_data": [
              {
                "product": {
                  "product_data": [
                    {
                      "product_name": "n/a",
                      "version": {
                        "version_data": [
                          {
                            "version_value": "n/a"
                          }
                        ]
                      }
                    }
                  ]
                },
                "vendor_name": "n/a"
              }
            ]
          }
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "eng",
              "value": "Zoho ManageEngine ServiceDesk Plus before 11302 is vulnerable to authentication bypass that allows a few REST-API URLs without authentication."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "eng",
                  "value": "n/a"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://www.manageengine.com",
              "refsource": "MISC",
              "url": "https://www.manageengine.com"
            },
            {
              "name": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302",
              "refsource": "CONFIRM",
              "url": "https://www.manageengine.com/products/service-desk/on-premises/readme.html#11302"
            }
          ]
        }
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2021-37415",
    "datePublished": "2021-09-01T05:29:11.000Z",
    "dateReserved": "2021-07-23T00:00:00.000Z",
    "dateUpdated": "2025-10-21T23:25:35.777Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date	Other

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

The MITRE ATT&CK techniques below are AI-generated suggestions, inferred from the description of the vulnerability by the CIRCL/vulnerability-attack-technique-classification-roberta-base model, served locally by ML-Gateway. They have not been verified by an analyst and are provided for guidance only.
The approach is described in our paper Mapping CVEs to MITRE ATT&CK Techniques: A Curated Gold-Set Classifier and the Limits of LLM-Assisted Label Expansion.
Browse all ATT&CK techniques and the vulnerabilities related to each.

Related by attack behaviour

Vulnerabilities whose description is nearest to this one in the vector space of the CIRCL/vulnerability-attack-technique-biencoder model. This is a similarity search over the bi-encoder space (plain cosine), not a classification, and it has no measured accuracy.