cnvd - cnvd-2025-30134

CNVD-2025-30134

Vulnerability from cnvd - Published: 2025-12-05

Title

WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin不安全的直接对象引用漏洞

Description

WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin是一款专为WordPress网站设计的帮助台与客户工单系统插件，旨在帮助企业或个人高效管理客户支持请求。 WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin存在不安全的直接对象引用漏洞，该漏洞源于缺少用户控制密钥验证，攻击者可利用该漏洞导致读取所有支持票内容。

Severity

中

Patch Name

WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin不安全的直接对象引用漏洞的补丁

Patch Description

Formal description

目前厂商已发布升级程序修复该安全问题，详情见厂商官网: https://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system

Reference

https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259

Impacted products

Name
WordPress ELEX WordPress HelpDesk & Customer Ticketing System plugin <=3.2.9

Show details on source website

JSON

To clipboard

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2025-10039",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2025-10039"
    }
  },
  "description": "WordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin\u662f\u4e00\u6b3e\u4e13\u4e3aWordPress\u7f51\u7ad9\u8bbe\u8ba1\u7684\u5e2e\u52a9\u53f0\u4e0e\u5ba2\u6237\u5de5\u5355\u7cfb\u7edf\u63d2\u4ef6\uff0c\u65e8\u5728\u5e2e\u52a9\u4f01\u4e1a\u6216\u4e2a\u4eba\u9ad8\u6548\u7ba1\u7406\u5ba2\u6237\u652f\u6301\u8bf7\u6c42\u3002\n\nWordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin\u5b58\u5728\u4e0d\u5b89\u5168\u7684\u76f4\u63a5\u5bf9\u8c61\u5f15\u7528\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u7f3a\u5c11\u7528\u6237\u63a7\u5236\u5bc6\u94a5\u9a8c\u8bc1\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5bfc\u81f4\u8bfb\u53d6\u6240\u6709\u652f\u6301\u7968\u5185\u5bb9\u3002",
  "formalWay": "\u76ee\u524d\u5382\u5546\u5df2\u53d1\u5e03\u5347\u7ea7\u7a0b\u5e8f\u4fee\u590d\u8be5\u5b89\u5168\u95ee\u9898\uff0c\u8be6\u60c5\u89c1\u5382\u5546\u5b98\u7f51:\r\nhttps://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2025-30134",
  "openTime": "2025-12-05",
  "patchDescription": "WordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin\u662f\u4e00\u6b3e\u4e13\u4e3aWordPress\u7f51\u7ad9\u8bbe\u8ba1\u7684\u5e2e\u52a9\u53f0\u4e0e\u5ba2\u6237\u5de5\u5355\u7cfb\u7edf\u63d2\u4ef6\uff0c\u65e8\u5728\u5e2e\u52a9\u4f01\u4e1a\u6216\u4e2a\u4eba\u9ad8\u6548\u7ba1\u7406\u5ba2\u6237\u652f\u6301\u8bf7\u6c42\u3002\r\n\r\nWordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin\u5b58\u5728\u4e0d\u5b89\u5168\u7684\u76f4\u63a5\u5bf9\u8c61\u5f15\u7528\u6f0f\u6d1e\uff0c\u8be5\u6f0f\u6d1e\u6e90\u4e8e\u7f3a\u5c11\u7528\u6237\u63a7\u5236\u5bc6\u94a5\u9a8c\u8bc1\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u5bfc\u81f4\u8bfb\u53d6\u6240\u6709\u652f\u6301\u7968\u5185\u5bb9\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "WordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin\u4e0d\u5b89\u5168\u7684\u76f4\u63a5\u5bf9\u8c61\u5f15\u7528\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "WordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin \u003c=3.2.9"
  },
  "referenceLink": "https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259",
  "serverity": "\u4e2d",
  "submitTime": "2025-11-25",
  "title": "WordPress ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin\u4e0d\u5b89\u5168\u7684\u76f4\u63a5\u5bf9\u8c61\u5f15\u7528\u6f0f\u6d1e"
}

CVE-2025-10039 (GCVE-0-2025-10039)

Vulnerability from cvelistv5 – Published: 2025-11-21 12:28 – Updated: 2025-11-21 13:24

Summary

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

Severity ?

4.3 (Medium)


                        
                          CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

CWE

CWE-639 - Authorization Bypass Through User-Controlled Key

Assigner

Wordfence

References

URL

Tags

	https://www.wordfence.com/threat-intel/vulnerabil…
	https://plugins.trac.wordpress.org/browser/elex-h…
	https://plugins.trac.wordpress.org/changeset/3391342/

Impacted products

	Vendor	Product	Version
	elextensions	ELEX WordPress HelpDesk & Customer Ticketing System	Affected: * , ≤ 3.2.9 (semver)

Credits

Athiwat Tiprasaharn

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2025-10039",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2025-11-21T13:23:42.926190Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2025-11-21T13:24:30.036Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "unaffected",
          "product": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System",
          "vendor": "elextensions",
          "versions": [
            {
              "lessThanOrEqual": "3.2.9",
              "status": "affected",
              "version": "*",
              "versionType": "semver"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Athiwat Tiprasaharn"
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the \u0027eh_crm_ticket_single_view_client\u0027 due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-639",
              "description": "CWE-639 Authorization Bypass Through User-Controlled Key",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2025-11-21T12:28:10.054Z",
        "orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
        "shortName": "Wordfence"
      },
      "references": [
        {
          "url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve"
        },
        {
          "url": "https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259"
        },
        {
          "url": "https://plugins.trac.wordpress.org/changeset/3391342/"
        }
      ],
      "timeline": [
        {
          "lang": "en",
          "time": "2025-09-17T06:17:55.000+00:00",
          "value": "Vendor Notified"
        },
        {
          "lang": "en",
          "time": "2025-11-20T00:00:00.000+00:00",
          "value": "Disclosed"
        }
      ],
      "title": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via \u0027eh_crm_ticket_single_view_client\u0027"
    }
  },
  "cveMetadata": {
    "assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
    "assignerShortName": "Wordfence",
    "cveId": "CVE-2025-10039",
    "datePublished": "2025-11-21T12:28:10.054Z",
    "dateReserved": "2025-09-05T17:36:58.320Z",
    "dateUpdated": "2025-11-21T13:24:30.036Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.2"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CNVD-2025-30134

CVE-2025-10039 (GCVE-0-2025-10039)

Tags

Sightings

Nomenclature