CVE-2025-10039 (GCVE-0-2025-10039)
Vulnerability from cvelistv5 – Published: 2025-11-21 12:28 – Updated: 2025-11-21 13:24
VLAI?
Summary
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.
Severity ?
4.3 (Medium)
CWE
- CWE-639 - Authorization Bypass Through User-Controlled Key
Assigner
References
Impacted products
| Vendor | Product | Version | ||
|---|---|---|---|---|
| elextensions | ELEX WordPress HelpDesk & Customer Ticketing System |
Affected:
* , ≤ 3.2.9
(semver)
|
Credits
Athiwat Tiprasaharn
{
"containers": {
"adp": [
{
"metrics": [
{
"other": {
"content": {
"id": "CVE-2025-10039",
"options": [
{
"Exploitation": "none"
},
{
"Automatable": "no"
},
{
"Technical Impact": "partial"
}
],
"role": "CISA Coordinator",
"timestamp": "2025-11-21T13:23:42.926190Z",
"version": "2.0.3"
},
"type": "ssvc"
}
}
],
"providerMetadata": {
"dateUpdated": "2025-11-21T13:24:30.036Z",
"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
},
"title": "CISA ADP Vulnrichment"
}
],
"cna": {
"affected": [
{
"defaultStatus": "unaffected",
"product": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System",
"vendor": "elextensions",
"versions": [
{
"lessThanOrEqual": "3.2.9",
"status": "affected",
"version": "*",
"versionType": "semver"
}
]
}
],
"credits": [
{
"lang": "en",
"type": "finder",
"value": "Athiwat Tiprasaharn"
}
],
"descriptions": [
{
"lang": "en",
"value": "The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the \u0027eh_crm_ticket_single_view_client\u0027 due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets."
}
],
"metrics": [
{
"cvssV3_1": {
"baseScore": 4.3,
"baseSeverity": "MEDIUM",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
"version": "3.1"
}
}
],
"problemTypes": [
{
"descriptions": [
{
"cweId": "CWE-639",
"description": "CWE-639 Authorization Bypass Through User-Controlled Key",
"lang": "en",
"type": "CWE"
}
]
}
],
"providerMetadata": {
"dateUpdated": "2025-11-21T12:28:10.054Z",
"orgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"shortName": "Wordfence"
},
"references": [
{
"url": "https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve"
},
{
"url": "https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259"
},
{
"url": "https://plugins.trac.wordpress.org/changeset/3391342/"
}
],
"timeline": [
{
"lang": "en",
"time": "2025-09-17T06:17:55.000+00:00",
"value": "Vendor Notified"
},
{
"lang": "en",
"time": "2025-11-20T00:00:00.000+00:00",
"value": "Disclosed"
}
],
"title": "ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via \u0027eh_crm_ticket_single_view_client\u0027"
}
},
"cveMetadata": {
"assignerOrgId": "b15e7b5b-3da4-40ae-a43c-f7aa60e62599",
"assignerShortName": "Wordfence",
"cveId": "CVE-2025-10039",
"datePublished": "2025-11-21T12:28:10.054Z",
"dateReserved": "2025-09-05T17:36:58.320Z",
"dateUpdated": "2025-11-21T13:24:30.036Z",
"state": "PUBLISHED"
},
"dataType": "CVE_RECORD",
"dataVersion": "5.2",
"vulnerability-lookup:meta": {
"nvd": "{\"cve\":{\"id\":\"CVE-2025-10039\",\"sourceIdentifier\":\"security@wordfence.com\",\"published\":\"2025-11-21T13:15:45.467\",\"lastModified\":\"2025-11-26T16:49:15.313\",\"vulnStatus\":\"Analyzed\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the \u0027eh_crm_ticket_single_view_client\u0027 due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N\",\"baseScore\":4.3,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.8,\"impactScore\":1.4}]},\"weaknesses\":[{\"source\":\"security@wordfence.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-639\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*\",\"versionEndExcluding\":\"3.3.0\",\"matchCriteriaId\":\"9AA8F1F6-1F57-465A-830A-92297F14DEB5\"}]}]}],\"references\":[{\"url\":\"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259\",\"source\":\"security@wordfence.com\",\"tags\":[\"Product\"]},{\"url\":\"https://plugins.trac.wordpress.org/changeset/3391342/\",\"source\":\"security@wordfence.com\",\"tags\":[\"Patch\"]},{\"url\":\"https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve\",\"source\":\"security@wordfence.com\",\"tags\":[\"Third Party Advisory\"]}]}}",
"vulnrichment": {
"containers": "{\"adp\": [{\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2025-10039\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"no\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2025-11-21T13:23:42.926190Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2025-11-21T13:24:19.966Z\"}}], \"cna\": {\"title\": \"ELEX WordPress HelpDesk \u0026 Customer Ticketing System \u003c= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via \u0027eh_crm_ticket_single_view_client\u0027\", \"credits\": [{\"lang\": \"en\", \"type\": \"finder\", \"value\": \"Athiwat Tiprasaharn\"}], \"metrics\": [{\"cvssV3_1\": {\"version\": \"3.1\", \"baseScore\": 4.3, \"baseSeverity\": \"MEDIUM\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N\"}}], \"affected\": [{\"vendor\": \"elextensions\", \"product\": \"ELEX WordPress HelpDesk \u0026 Customer Ticketing System\", \"versions\": [{\"status\": \"affected\", \"version\": \"*\", \"versionType\": \"semver\", \"lessThanOrEqual\": \"3.2.9\"}], \"defaultStatus\": \"unaffected\"}], \"timeline\": [{\"lang\": \"en\", \"time\": \"2025-09-17T06:17:55.000+00:00\", \"value\": \"Vendor Notified\"}, {\"lang\": \"en\", \"time\": \"2025-11-20T00:00:00.000+00:00\", \"value\": \"Disclosed\"}], \"references\": [{\"url\": \"https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve\"}, {\"url\": \"https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259\"}, {\"url\": \"https://plugins.trac.wordpress.org/changeset/3391342/\"}], \"descriptions\": [{\"lang\": \"en\", \"value\": \"The ELEX WordPress HelpDesk \u0026 Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the \u0027eh_crm_ticket_single_view_client\u0027 due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.\"}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-639\", \"description\": \"CWE-639 Authorization Bypass Through User-Controlled Key\"}]}], \"providerMetadata\": {\"orgId\": \"b15e7b5b-3da4-40ae-a43c-f7aa60e62599\", \"shortName\": \"Wordfence\", \"dateUpdated\": \"2025-11-21T12:28:10.054Z\"}}}",
"cveMetadata": "{\"cveId\": \"CVE-2025-10039\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2025-11-21T13:24:30.036Z\", \"dateReserved\": \"2025-09-05T17:36:58.320Z\", \"assignerOrgId\": \"b15e7b5b-3da4-40ae-a43c-f7aa60e62599\", \"datePublished\": \"2025-11-21T12:28:10.054Z\", \"assignerShortName\": \"Wordfence\"}",
"dataType": "CVE_RECORD",
"dataVersion": "5.2"
}
}
}
Loading…
Loading…
Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or observed by the user.
- Confirmed: The vulnerability has been validated from an analyst's perspective.
- Published Proof of Concept: A public proof of concept is available for this vulnerability.
- Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
- Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
- Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
- Not confirmed: The user expressed doubt about the validity of the vulnerability.
- Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.
Loading…
Loading…