CNVD-2026-17802

Vulnerability from cnvd - Published: 2026-04-17
VLAI Severity ?
Title
Cisco Webex Contact Center桌面代理跨站脚本漏洞
Description
Cisco Webex Contact Center是一款用于客户服务与呼叫中心管理的云联络中心解决方案。 Cisco Webex Contact Center存在跨站脚本漏洞。该漏洞源于Desktop Agent功能未能正确处理HTML和脚本内容,攻击者可利用该漏洞通过恶意链接窃取用户身份验证及会话信息。
Severity
Patch Name
Cisco Webex Contact Center桌面代理跨站脚本漏洞的补丁
Patch Description
Cisco Webex Contact Center是一款用于客户服务与呼叫中心管理的云联络中心解决方案。 Cisco Webex Contact Center存在跨站脚本漏洞。该漏洞源于Desktop Agent功能未能正确处理HTML和脚本内容,攻击者可利用该漏洞通过恶意链接窃取用户身份验证及会话信息。目前,供应商发布了安全公告及相关补丁信息,修复了此漏洞。
Formal description

厂商已发布了漏洞修复程序,请及时关注更新: https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-webexcc-xss-WEX5nUnA

Reference
https://nvd.nist.gov/vuln/detail/CVE-2026-20170
Impacted products
Name
Cisco Cisco Webex Contact Center
Show details on source website

{
  "cves": {
    "cve": {
      "cveNumber": "CVE-2026-20170",
      "cveUrl": "https://nvd.nist.gov/vuln/detail/CVE-2026-20170"
    }
  },
  "description": "Cisco Webex Contact Center\u662f\u4e00\u6b3e\u7528\u4e8e\u5ba2\u6237\u670d\u52a1\u4e0e\u547c\u53eb\u4e2d\u5fc3\u7ba1\u7406\u7684\u4e91\u8054\u7edc\u4e2d\u5fc3\u89e3\u51b3\u65b9\u6848\u3002\n\nCisco Webex Contact Center\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u3002\u8be5\u6f0f\u6d1e\u6e90\u4e8eDesktop Agent\u529f\u80fd\u672a\u80fd\u6b63\u786e\u5904\u7406HTML\u548c\u811a\u672c\u5185\u5bb9\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u901a\u8fc7\u6076\u610f\u94fe\u63a5\u7a83\u53d6\u7528\u6237\u8eab\u4efd\u9a8c\u8bc1\u53ca\u4f1a\u8bdd\u4fe1\u606f\u3002",
  "formalWay": "\u5382\u5546\u5df2\u53d1\u5e03\u4e86\u6f0f\u6d1e\u4fee\u590d\u7a0b\u5e8f\uff0c\u8bf7\u53ca\u65f6\u5173\u6ce8\u66f4\u65b0\uff1a\r\nhttps://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-webexcc-xss-WEX5nUnA",
  "isEvent": "\u901a\u7528\u8f6f\u786c\u4ef6\u6f0f\u6d1e",
  "number": "CNVD-2026-17802",
  "openTime": "2026-04-17",
  "patchDescription": "Cisco Webex Contact Center\u662f\u4e00\u6b3e\u7528\u4e8e\u5ba2\u6237\u670d\u52a1\u4e0e\u547c\u53eb\u4e2d\u5fc3\u7ba1\u7406\u7684\u4e91\u8054\u7edc\u4e2d\u5fc3\u89e3\u51b3\u65b9\u6848\u3002\r\n\r\nCisco Webex Contact Center\u5b58\u5728\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u3002\u8be5\u6f0f\u6d1e\u6e90\u4e8eDesktop Agent\u529f\u80fd\u672a\u80fd\u6b63\u786e\u5904\u7406HTML\u548c\u811a\u672c\u5185\u5bb9\uff0c\u653b\u51fb\u8005\u53ef\u5229\u7528\u8be5\u6f0f\u6d1e\u901a\u8fc7\u6076\u610f\u94fe\u63a5\u7a83\u53d6\u7528\u6237\u8eab\u4efd\u9a8c\u8bc1\u53ca\u4f1a\u8bdd\u4fe1\u606f\u3002\u76ee\u524d\uff0c\u4f9b\u5e94\u5546\u53d1\u5e03\u4e86\u5b89\u5168\u516c\u544a\u53ca\u76f8\u5173\u8865\u4e01\u4fe1\u606f\uff0c\u4fee\u590d\u4e86\u6b64\u6f0f\u6d1e\u3002",
  "patchName": "Cisco Webex Contact Center\u684c\u9762\u4ee3\u7406\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e\u7684\u8865\u4e01",
  "products": {
    "product": "Cisco Cisco Webex Contact Center"
  },
  "referenceLink": "https://nvd.nist.gov/vuln/detail/CVE-2026-20170",
  "serverity": "\u4e2d",
  "submitTime": "2026-04-16",
  "title": "Cisco Webex Contact Center\u684c\u9762\u4ee3\u7406\u8de8\u7ad9\u811a\u672c\u6f0f\u6d1e"
}


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Sightings

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Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
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  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.


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