CVE-2019-16375 (GCVE-0-2019-16375)

Vulnerability from cvelistv5 – Published: 2020-03-19 00:00 – Updated: 2024-08-05 01:17
VLAI?
Summary
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Severity ?
No CVSS data available.
CWE
  • n/a
Assigner
References
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-05T01:17:39.431Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://community.otrs.com/category/security-advisories-en/"
          },
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "n/a",
          "vendor": "n/a",
          "versions": [
            {
              "status": "affected",
              "version": "n/a"
            }
          ]
        }
      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article."
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "description": "n/a",
              "lang": "en",
              "type": "text"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:46.244310",
        "orgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
        "shortName": "mitre"
      },
      "references": [
        {
          "url": "https://community.otrs.com/category/security-advisories-en/"
        },
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2019-13/"
        },
        {
          "name": "openSUSE-SU-2020:0551",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
        },
        {
          "name": "openSUSE-SU-2020:1475",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
        },
        {
          "name": "openSUSE-SU-2020:1509",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ]
    }
  },
  "cveMetadata": {
    "assignerOrgId": "8254265b-2729-46b6-b9e3-3dfca2d5bfca",
    "assignerShortName": "mitre",
    "cveId": "CVE-2019-16375",
    "datePublished": "2020-03-19T00:00:00",
    "dateReserved": "2019-09-16T00:00:00",
    "dateUpdated": "2024-08-05T01:17:39.431Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "fkie_nvd": {
      "configurations": "[{\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\", \"versionStartIncluding\": \"5.0.0\", \"versionEndIncluding\": \"5.0.37\", \"matchCriteriaId\": \"AFE1B3E1-1E48-4097-8517-A205E88A5DC9\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\", \"versionStartIncluding\": \"6.0.0\", \"versionEndIncluding\": \"6.0.22\", \"matchCriteriaId\": \"B78B02C9-56F4-4804-A6A4-F055D3B29715\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"7.0.0\", \"versionEndIncluding\": \"7.0.11\", \"matchCriteriaId\": \"F2E8678C-D680-4067-8306-A80E89EF1AF0\"}]}]}]",
      "descriptions": "[{\"lang\": \"en\", \"value\": \"An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.\"}, {\"lang\": \"es\", \"value\": \"Se detect\\u00f3 un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta 7.0.11, y Community Edition versiones 5.0.x hasta 5.0.37 y versiones 6.0.x hasta 6.0.22. Un atacante que haya iniciado sesi\\u00f3n como un usuario agente o cliente con los permisos apropiados puede crear una cadena cuidadosamente dise\\u00f1ada que contenga c\\u00f3digo JavaScript malicioso como cuerpo del art\\u00edculo. Este c\\u00f3digo malicioso es ejecutado cuando un agente redacta una respuesta al art\\u00edculo original.\"}]",
      "id": "CVE-2019-16375",
      "lastModified": "2024-11-21T04:30:35.737",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N\", \"baseScore\": 5.4, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"LOW\", \"userInteraction\": \"REQUIRED\", \"scope\": \"CHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"LOW\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 2.3, \"impactScore\": 2.7}], \"cvssMetricV2\": [{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"2.0\", \"vectorString\": \"AV:N/AC:M/Au:S/C:N/I:P/A:N\", \"baseScore\": 3.5, \"accessVector\": \"NETWORK\", \"accessComplexity\": \"MEDIUM\", \"authentication\": \"SINGLE\", \"confidentialityImpact\": \"NONE\", \"integrityImpact\": \"PARTIAL\", \"availabilityImpact\": \"NONE\"}, \"baseSeverity\": \"LOW\", \"exploitabilityScore\": 6.8, \"impactScore\": 2.9, \"acInsufInfo\": false, \"obtainAllPrivilege\": false, \"obtainUserPrivilege\": false, \"obtainOtherPrivilege\": false, \"userInteractionRequired\": true}]}",
      "published": "2020-03-19T18:15:14.477",
      "references": "[{\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\", \"source\": \"cve@mitre.org\", \"tags\": [\"Broken Link\"]}, {\"url\": \"https://community.otrs.com/category/security-advisories-en/\", \"source\": \"cve@mitre.org\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\", \"source\": \"cve@mitre.org\"}, {\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2019-13/\", \"source\": \"cve@mitre.org\", \"tags\": [\"Release Notes\", \"Vendor Advisory\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Broken Link\"]}, {\"url\": \"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Broken Link\"]}, {\"url\": \"https://community.otrs.com/category/security-advisories-en/\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\"}, {\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2019-13/\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Release Notes\", \"Vendor Advisory\"]}]",
      "sourceIdentifier": "cve@mitre.org",
      "vulnStatus": "Modified",
      "weaknesses": "[{\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-79\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2019-16375\",\"sourceIdentifier\":\"cve@mitre.org\",\"published\":\"2020-03-19T18:15:14.477\",\"lastModified\":\"2024-11-21T04:30:35.737\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.\"},{\"lang\":\"es\",\"value\":\"Se detect\u00f3 un problema en Open Ticket Request System (OTRS) versiones 7.0.x hasta 7.0.11, y Community Edition versiones 5.0.x hasta 5.0.37 y versiones 6.0.x hasta 6.0.22. Un atacante que haya iniciado sesi\u00f3n como un usuario agente o cliente con los permisos apropiados puede crear una cadena cuidadosamente dise\u00f1ada que contenga c\u00f3digo JavaScript malicioso como cuerpo del art\u00edculo. Este c\u00f3digo malicioso es ejecutado cuando un agente redacta una respuesta al art\u00edculo original.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N\",\"baseScore\":5.4,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"REQUIRED\",\"scope\":\"CHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"LOW\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":2.3,\"impactScore\":2.7}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:M/Au:S/C:N/I:P/A:N\",\"baseScore\":3.5,\"accessVector\":\"NETWORK\",\"accessComplexity\":\"MEDIUM\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"PARTIAL\",\"availabilityImpact\":\"NONE\"},\"baseSeverity\":\"LOW\",\"exploitabilityScore\":6.8,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":true}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-79\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"5.0.0\",\"versionEndIncluding\":\"5.0.37\",\"matchCriteriaId\":\"AFE1B3E1-1E48-4097-8517-A205E88A5DC9\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndIncluding\":\"6.0.22\",\"matchCriteriaId\":\"B78B02C9-56F4-4804-A6A4-F055D3B29715\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndIncluding\":\"7.0.11\",\"matchCriteriaId\":\"F2E8678C-D680-4067-8306-A80E89EF1AF0\"}]}]}],\"references\":[{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Broken Link\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Broken Link\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\",\"source\":\"cve@mitre.org\",\"tags\":[\"Broken Link\"]},{\"url\":\"https://community.otrs.com/category/security-advisories-en/\",\"source\":\"cve@mitre.org\",\"tags\":[\"Vendor Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\",\"source\":\"cve@mitre.org\"},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2019-13/\",\"source\":\"cve@mitre.org\",\"tags\":[\"Release Notes\",\"Vendor Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Broken Link\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Broken Link\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Broken Link\"]},{\"url\":\"https://community.otrs.com/category/security-advisories-en/\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Vendor Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\"},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2019-13/\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Release Notes\",\"Vendor Advisory\"]}]}}"
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.