cvelistv5 - cve-2020-1770

cve-2020-1770

Vulnerability from cvelistv5

Published

2020-03-27 12:47

Modified

2024-09-17 01:11

Severity ?

2.4 (Low) - CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N

Summary

Information disclosure in support bundle files

References

URL	Tags
security@otrs.com	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Mailing List, Third Party Advisory
security@otrs.com	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Mailing List, Third Party Advisory
security@otrs.com	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Mailing List, Third Party Advisory
security@otrs.com	https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html	Mailing List, Third Party Advisory
security@otrs.com	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
security@otrs.com	https://otrs.com/release-notes/otrs-security-advisory-2020-07/	Vendor Advisory

Impacted products

Vendor

Product

Version

▼

OTRS AG

((OTRS)) Community Edition

Version: 5.0.x <
Version: 6.0.x <

OTRS AG

OTRS

Version: 7.0.x <

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-04T06:46:30.907Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "tags": [
              "vendor-advisory",
              "x_transferred"
            ],
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "tags": [
              "mailing-list",
              "x_transferred"
            ],
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ],
        "title": "CVE Program Container"
      }
    ],
    "cna": {
      "affected": [
        {
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "5.0.41",
              "status": "affected",
              "version": "5.0.x",
              "versionType": "custom"
            },
            {
              "lessThanOrEqual": "6.0.26",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "custom"
            }
          ]
        },
        {
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          "vendor": "OTRS AG",
          "versions": [
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              "lessThanOrEqual": "7.0.15",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "custom"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "value": "Matthias Terlinde"
        }
      ],
      "datePublic": "2020-03-27T00:00:00",
      "descriptions": [
        {
          "lang": "en",
          "value": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 2.4,
            "baseSeverity": "LOW",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "HIGH",
            "scope": "UNCHANGED",
            "userInteraction": "REQUIRED",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N",
            "version": "3.1"
          }
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-201",
              "description": "CWE-201 Information Exposure Through Sent Data",
              "lang": "en",
              "type": "CWE"
            }
          ]
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      ],
      "providerMetadata": {
        "dateUpdated": "2023-08-31T02:06:22.490248",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
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        },
        {
          "name": "openSUSE-SU-2020:0551",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
        },
        {
          "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
        },
        {
          "name": "openSUSE-SU-2020:1475",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
        },
        {
          "name": "openSUSE-SU-2020:1509",
          "tags": [
            "vendor-advisory"
          ],
          "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
        },
        {
          "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
          "tags": [
            "mailing-list"
          ],
          "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "value": "Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27, ((OTRS)) Community Edition 5.0.42.\n\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/cb6d12a74fbf721ba33f24ce93ae37ed9a945a95\nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/d37defe6592992e886cc5cc8fec444d34875fd4d"
        }
      ],
      "source": {
        "advisory": "OSA-2020-07",
        "defect": [
          "2020021442001997"
        ],
        "discovery": "USER"
      },
      "title": "Information disclosure in support bundle files",
      "x_generator": {
        "engine": "Vulnogram 0.0.9"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2020-1770",
    "datePublished": "2020-03-27T12:47:49.421305Z",
    "dateReserved": "2019-11-29T00:00:00",
    "dateUpdated": "2024-09-17T01:11:13.158Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "meta": {
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OTRS: versiones 7.0.15 y anteriores.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"LOW\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\",\"baseScore\":4.3,\"baseSeverity\":\"MEDIUM\"},\"exploitabilityScore\":2.8,\"impactScore\":1.4},{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"HIGH\",\"userInteraction\":\"REQUIRED\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\",\"baseScore\":2.4,\"baseSeverity\":\"LOW\"},\"exploitabilityScore\":0.9,\"impactScore\":1.4}],\"cvssMetricV2\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"2.0\",\"vectorString\":\"AV:N/AC:L/Au:S/C:P/I:N/A:N\",\"accessVector\":\"NETWORK\",\"accessComplexity\":\"LOW\",\"authentication\":\"SINGLE\",\"confidentialityImpact\":\"PARTIAL\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\",\"baseScore\":4.0},\"baseSeverity\":\"MEDIUM\",\"exploitabilityScore\":8.0,\"impactScore\":2.9,\"acInsufInfo\":false,\"obtainAllPrivilege\":false,\"obtainUserPrivilege\":false,\"obtainOtherPrivilege\":false,\"userInteractionRequired\":false}]},\"weaknesses\":[{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-200\"}]},{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-201\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"5.0.0\",\"versionEndIncluding\":\"5.0.41\",\"matchCriteriaId\":\"D59B7180-350C-4CB2-82F6-DE65E13AEED9\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndIncluding\":\"6.0.26\",\"matchCriteriaId\":\"0EF80E5E-ED59-4BEE-9EBF-34485DCABED1\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndIncluding\":\"7.0.15\",\"matchCriteriaId\":\"57789F0A-B1F9-4E57-BA71-5558A285D1CA\"}]}]},{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:*\",\"matchCriteriaId\":\"D83DA865-E4A6-4FBF-AA1B-A969EBA6B2AD\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*\",\"matchCriteriaId\":\"40513095-7E6E-46B3-B604-C926F1BA3568\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*\",\"matchCriteriaId\":\"67E82302-4B77-44F3-97B1-24C18AC4A35D\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*\",\"matchCriteriaId\":\"B620311B-34A3-48A6-82DF-6F078D7A4493\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*\",\"matchCriteriaId\":\"B009C22E-30A4-4288-BCF6-C3E81DEAF45A\"}]}]},{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*\",\"matchCriteriaId\":\"C11E6FB0-C8C0-4527-9AA0-CB9B316F8F43\"}]}]}],\"references\":[{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html\",\"source\":\"security@otrs.com\",\"tags\":[\"Mailing List\",\"Third Party Advisory\"]},{\"url\":\"https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html\",\"source\":\"security@otrs.com\"},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2020-07/\",\"source\":\"security@otrs.com\",\"tags\":[\"Vendor Advisory\"]}]}}"
  }
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

Action not permitted

cve-2020-1770

Vulnerability from cvelistv5

ghsa-x622-hm6c-fm4f

Vulnerability from github

wid-sec-w-2023-2223

Vulnerability from csaf_certbund

gsd-2020-1770

Vulnerability from gsd

Tags

Sightings

Nomenclature