GSD-2020-1770

Vulnerability from gsd - Updated: 2023-12-13 01:21
Details
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Aliases
Aliases
CVE-2020-1770
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{
  "GSD": {
    "alias": "CVE-2020-1770",
    "description": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.",
    "id": "GSD-2020-1770",
    "references": [
      "https://www.suse.com/security/cve/CVE-2020-1770.html"
    ]
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2020-1770"
      ],
      "details": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.",
      "id": "GSD-2020-1770",
      "modified": "2023-12-13T01:21:58.222942Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "security@otrs.com",
        "DATE_PUBLIC": "2020-03-27T00:00:00.000Z",
        "ID": "CVE-2020-1770",
        "STATE": "PUBLIC",
        "TITLE": "Information disclosure in support bundle files"
      },
      "affects": {
        "vendor": {
          "vendor_data": [
            {
              "product": {
                "product_data": [
                  {
                    "product_name": "((OTRS)) Community Edition",
                    "version": {
                      "version_data": [
                        {
                          "version_affected": "\u003c=",
                          "version_name": "5.0.x",
                          "version_value": "5.0.41"
                        },
                        {
                          "version_affected": "\u003c=",
                          "version_name": "6.0.x",
                          "version_value": "6.0.26"
                        }
                      ]
                    }
                  },
                  {
                    "product_name": "OTRS",
                    "version": {
                      "version_data": [
                        {
                          "version_affected": "\u003c=",
                          "version_name": "7.0.x",
                          "version_value": "7.0.15"
                        }
                      ]
                    }
                  }
                ]
              },
              "vendor_name": "OTRS AG"
            }
          ]
        }
      },
      "credit": [
        {
          "lang": "eng",
          "value": "Matthias Terlinde "
        }
      ],
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
          }
        ]
      },
      "generator": {
        "engine": "Vulnogram 0.0.9"
      },
      "impact": {
        "cvss": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "NONE",
          "baseScore": 2.4,
          "baseSeverity": "LOW",
          "confidentialityImpact": "LOW",
          "integrityImpact": "NONE",
          "privilegesRequired": "HIGH",
          "scope": "UNCHANGED",
          "userInteraction": "REQUIRED",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:L/I:N/A:N",
          "version": "3.1"
        }
      },
      "problemtype": {
        "problemtype_data": [
          {
            "description": [
              {
                "lang": "eng",
                "value": "CWE-201 Information Exposure Through Sent Data"
              }
            ]
          }
        ]
      },
      "references": {
        "reference_data": [
          {
            "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/",
            "refsource": "MISC",
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/"
          },
          {
            "name": "openSUSE-SU-2020:0551",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
          },
          {
            "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
          },
          {
            "name": "openSUSE-SU-2020:1475",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
          },
          {
            "name": "openSUSE-SU-2020:1509",
            "refsource": "SUSE",
            "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
          },
          {
            "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
            "refsource": "MLIST",
            "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
          }
        ]
      },
      "solution": [
        {
          "lang": "eng",
          "value": "Upgrade to OTRS 7.0.16, ((OTRS)) Community Edition 6.0.27, ((OTRS)) Community Edition 5.0.42.\n\nPatch for ((OTRS)) Community Edition 6: https://github.com/OTRS/otrs/commit/cb6d12a74fbf721ba33f24ce93ae37ed9a945a95\nPatch for ((OTRS)) Community Edition 5: https://github.com/OTRS/otrs/commit/d37defe6592992e886cc5cc8fec444d34875fd4d "
        }
      ],
      "source": {
        "advisory": "OSA-2020-07",
        "defect": [
          "2020021442001997"
        ],
        "discovery": "USER"
      }
    },
    "nvd.nist.gov": {
      "configurations": {
        "CVE_data_version": "4.0",
        "nodes": [
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "6.0.26",
                "versionStartIncluding": "6.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "5.0.41",
                "versionStartIncluding": "5.0.0",
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*",
                "cpe_name": [],
                "versionEndIncluding": "7.0.15",
                "versionStartIncluding": "7.0.0",
                "vulnerable": true
              }
            ],
            "operator": "OR"
          },
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:o:opensuse:leap:15.1:*:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:opensuse:backports_sle:15.0:sp1:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:opensuse:backports_sle:15.0:-:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:o:opensuse:leap:15.2:*:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              },
              {
                "cpe23Uri": "cpe:2.3:a:opensuse:backports_sle:15.0:sp2:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              }
            ],
            "operator": "OR"
          },
          {
            "children": [],
            "cpe_match": [
              {
                "cpe23Uri": "cpe:2.3:o:debian:debian_linux:8.0:*:*:*:*:*:*:*",
                "cpe_name": [],
                "vulnerable": true
              }
            ],
            "operator": "OR"
          }
        ]
      },
      "cve": {
        "CVE_data_meta": {
          "ASSIGNER": "security@otrs.com",
          "ID": "CVE-2020-1770"
        },
        "data_format": "MITRE",
        "data_type": "CVE",
        "data_version": "4.0",
        "description": {
          "description_data": [
            {
              "lang": "en",
              "value": "Support bundle generated files could contain sensitive information that might be unwanted to be disclosed. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions."
            }
          ]
        },
        "problemtype": {
          "problemtype_data": [
            {
              "description": [
                {
                  "lang": "en",
                  "value": "CWE-200"
                }
              ]
            }
          ]
        },
        "references": {
          "reference_data": [
            {
              "name": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/",
              "refsource": "MISC",
              "tags": [
                "Vendor Advisory"
              ],
              "url": "https://otrs.com/release-notes/otrs-security-advisory-2020-07/"
            },
            {
              "name": "openSUSE-SU-2020:0551",
              "refsource": "SUSE",
              "tags": [
                "Mailing List",
                "Third Party Advisory"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html"
            },
            {
              "name": "[debian-lts-announce] 20200501 [SECURITY] [DLA 2198-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [
                "Mailing List",
                "Third Party Advisory"
              ],
              "url": "https://lists.debian.org/debian-lts-announce/2020/05/msg00000.html"
            },
            {
              "name": "openSUSE-SU-2020:1475",
              "refsource": "SUSE",
              "tags": [
                "Mailing List",
                "Third Party Advisory"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html"
            },
            {
              "name": "openSUSE-SU-2020:1509",
              "refsource": "SUSE",
              "tags": [
                "Mailing List",
                "Third Party Advisory"
              ],
              "url": "http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html"
            },
            {
              "name": "[debian-lts-announce] 20230831 [SECURITY] [DLA 3551-1] otrs2 security update",
              "refsource": "MLIST",
              "tags": [],
              "url": "https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html"
            }
          ]
        }
      },
      "impact": {
        "baseMetricV2": {
          "acInsufInfo": false,
          "cvssV2": {
            "accessComplexity": "LOW",
            "accessVector": "NETWORK",
            "authentication": "SINGLE",
            "availabilityImpact": "NONE",
            "baseScore": 4.0,
            "confidentialityImpact": "PARTIAL",
            "integrityImpact": "NONE",
            "vectorString": "AV:N/AC:L/Au:S/C:P/I:N/A:N",
            "version": "2.0"
          },
          "exploitabilityScore": 8.0,
          "impactScore": 2.9,
          "obtainAllPrivilege": false,
          "obtainOtherPrivilege": false,
          "obtainUserPrivilege": false,
          "severity": "MEDIUM",
          "userInteractionRequired": false
        },
        "baseMetricV3": {
          "cvssV3": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 4.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "LOW",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
          },
          "exploitabilityScore": 2.8,
          "impactScore": 1.4
        }
      },
      "lastModifiedDate": "2023-08-31T03:15Z",
      "publishedDate": "2020-03-27T13:15Z"
    }
  }
}


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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.