CVE-2023-38059 (GCVE-0-2023-38059)

Vulnerability from cvelistv5 – Published: 2023-10-16 08:10 – Updated: 2024-09-16 16:56
VLAI?
Summary
The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Severity ?
5.3 (Medium)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
CWE
  • CWE-200 - Exposure of Sensitive Information to an Unauthorized Actor
Assigner
References
Impacted products
Vendor Product Version
OTRS AG OTRS Affected: 7.0.x , < 7.0.47 (Patch)
Affected: 8.0.x , < 8.0.37 (Patch)
Create a notification for this product.
Credits
Special thanks to Tim Püttmanns for reporting these vulnerability.
Show details on NVD website
To clipboard 

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-02T17:30:13.552Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2023-38059",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-09-16T16:56:02.147025Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2024-09-16T16:56:26.630Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Agent Interface"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "7.0.47",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
            },
            {
              "lessThan": "8.0.37",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "unaffected",
          "modules": [
            "Agent Interface"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.34",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Special thanks to Tim P\u00fcttmanns for reporting these vulnerability."
        }
      ],
      "datePublic": "2023-10-16T07:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\u003c/p\u003e"
            }
          ],
          "value": "The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-37",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-37 Retrieve Embedded Sensitive Data"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-10-16T08:10:44.014Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Update to OTRS 8.0.37 or OTRS 7.0.47\u003cbr\u003e"
            }
          ],
          "value": "Update to OTRS 8.0.37 or OTRS 7.0.47\n"
        }
      ],
      "source": {
        "advisory": "OSA-2023-08",
        "defect": [
          "Issue#1185",
          "Ticket#2023041342000623"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "External pictures can be loaded even if not allowed by configuration",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2023-38059",
    "datePublished": "2023-10-16T08:10:44.014Z",
    "dateReserved": "2023-07-12T08:05:38.780Z",
    "dateUpdated": "2024-09-16T16:56:26.630Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "fkie_nvd": {
      "configurations": "[{\"nodes\": [{\"operator\": \"OR\", \"negate\": false, \"cpeMatch\": [{\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\", \"versionStartIncluding\": \"6.0.0\", \"versionEndIncluding\": \"6.0.34\", \"matchCriteriaId\": \"F933EBB8-2E51-4E24-BB9E-64FBE0FCBFDB\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"7.0.0\", \"versionEndExcluding\": \"7.0.47\", \"matchCriteriaId\": \"B1C07539-E637-4A14-97EE-9FE4CB60644F\"}, {\"vulnerable\": true, \"criteria\": \"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\", \"versionStartIncluding\": \"8.0.0\", \"versionEndExcluding\": \"8.0.37\", \"matchCriteriaId\": \"400DD972-B06D-44C6-BD88-737BA162B3E1\"}]}]}]",
      "descriptions": "[{\"lang\": \"en\", \"value\": \"The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\\n\\n\"}, {\"lang\": \"es\", \"value\": \"La carga de im\\u00e1genes externas no se bloquea, incluso si est\\u00e1 configurada, si el atacante utiliza una URL relativa al protocolo en el payload. Esto se puede utilizar para recuperar la IP del usuario. Este problema afecta a OTRS: desde 7.0.X anterior a 7.0.47, desde 8.0.X anterior a 8.0.37; ((OTRS)) Community Edition: desde la versi\\u00f3n 6.0.X hasta la 6.0.34.\"}]",
      "id": "CVE-2023-38059",
      "lastModified": "2024-11-21T08:12:46.270",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"security@otrs.com\", \"type\": \"Secondary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N\", \"baseScore\": 5.3, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"NONE\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 3.9, \"impactScore\": 1.4}, {\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N\", \"baseScore\": 5.3, \"baseSeverity\": \"MEDIUM\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"LOW\", \"integrityImpact\": \"NONE\", \"availabilityImpact\": \"NONE\"}, \"exploitabilityScore\": 3.9, \"impactScore\": 1.4}]}",
      "published": "2023-10-16T09:15:10.243",
      "references": "[{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-08/\", \"source\": \"security@otrs.com\", \"tags\": [\"Vendor Advisory\"]}, {\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-08/\", \"source\": \"af854a3a-2127-422b-91ae-364da2661108\", \"tags\": [\"Vendor Advisory\"]}]",
      "sourceIdentifier": "security@otrs.com",
      "vulnStatus": "Modified",
      "weaknesses": "[{\"source\": \"security@otrs.com\", \"type\": \"Secondary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-200\"}]}, {\"source\": \"nvd@nist.gov\", \"type\": \"Primary\", \"description\": [{\"lang\": \"en\", \"value\": \"NVD-CWE-noinfo\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2023-38059\",\"sourceIdentifier\":\"security@otrs.com\",\"published\":\"2023-10-16T09:15:10.243\",\"lastModified\":\"2024-11-21T08:12:46.270\",\"vulnStatus\":\"Modified\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\\n\\n\"},{\"lang\":\"es\",\"value\":\"La carga de im\u00e1genes externas no se bloquea, incluso si est\u00e1 configurada, si el atacante utiliza una URL relativa al protocolo en el payload. Esto se puede utilizar para recuperar la IP del usuario. Este problema afecta a OTRS: desde 7.0.X anterior a 7.0.47, desde 8.0.X anterior a 8.0.37; ((OTRS)) Community Edition: desde la versi\u00f3n 6.0.X hasta la 6.0.34.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N\",\"baseScore\":5.3,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":3.9,\"impactScore\":1.4},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N\",\"baseScore\":5.3,\"baseSeverity\":\"MEDIUM\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"LOW\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"NONE\"},\"exploitabilityScore\":3.9,\"impactScore\":1.4}]},\"weaknesses\":[{\"source\":\"security@otrs.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-200\"}]},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"NVD-CWE-noinfo\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:community:*:*:*\",\"versionStartIncluding\":\"6.0.0\",\"versionEndIncluding\":\"6.0.34\",\"matchCriteriaId\":\"F933EBB8-2E51-4E24-BB9E-64FBE0FCBFDB\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"7.0.0\",\"versionEndExcluding\":\"7.0.47\",\"matchCriteriaId\":\"B1C07539-E637-4A14-97EE-9FE4CB60644F\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:otrs:otrs:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"8.0.0\",\"versionEndExcluding\":\"8.0.37\",\"matchCriteriaId\":\"400DD972-B06D-44C6-BD88-737BA162B3E1\"}]}]}],\"references\":[{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2023-08/\",\"source\":\"security@otrs.com\",\"tags\":[\"Vendor Advisory\"]},{\"url\":\"https://otrs.com/release-notes/otrs-security-advisory-2023-08/\",\"source\":\"af854a3a-2127-422b-91ae-364da2661108\",\"tags\":[\"Vendor Advisory\"]}]}}",
    "vulnrichment": {
      "containers": "{\"adp\": [{\"title\": \"CVE Program Container\", \"references\": [{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-08/\", \"tags\": [\"x_transferred\"]}], \"providerMetadata\": {\"orgId\": \"af854a3a-2127-422b-91ae-364da2661108\", \"shortName\": \"CVE\", \"dateUpdated\": \"2024-08-02T17:30:13.552Z\"}}, {\"title\": \"CISA ADP Vulnrichment\", \"metrics\": [{\"other\": {\"type\": \"ssvc\", \"content\": {\"id\": \"CVE-2023-38059\", \"role\": \"CISA Coordinator\", \"options\": [{\"Exploitation\": \"none\"}, {\"Automatable\": \"no\"}, {\"Technical Impact\": \"partial\"}], \"version\": \"2.0.3\", \"timestamp\": \"2024-09-16T16:56:02.147025Z\"}}}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2024-09-16T16:56:21.623Z\"}}], \"cna\": {\"title\": \"External pictures can be loaded even if not allowed by configuration\", \"source\": {\"defect\": [\"Issue#1185\", \"Ticket#2023041342000623\"], \"advisory\": \"OSA-2023-08\", \"discovery\": \"EXTERNAL\"}, \"credits\": [{\"lang\": \"en\", \"type\": \"finder\", \"value\": \"Special thanks to Tim P\\u00fcttmanns for reporting these vulnerability.\"}], \"impacts\": [{\"capecId\": \"CAPEC-37\", \"descriptions\": [{\"lang\": \"en\", \"value\": \"CAPEC-37 Retrieve Embedded Sensitive Data\"}]}], \"metrics\": [{\"format\": \"CVSS\", \"cvssV3_1\": {\"scope\": \"UNCHANGED\", \"version\": \"3.1\", \"baseScore\": 5.3, \"attackVector\": \"NETWORK\", \"baseSeverity\": \"MEDIUM\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N\", \"integrityImpact\": \"NONE\", \"userInteraction\": \"NONE\", \"attackComplexity\": \"LOW\", \"availabilityImpact\": \"NONE\", \"privilegesRequired\": \"NONE\", \"confidentialityImpact\": \"LOW\"}, \"scenarios\": [{\"lang\": \"en\", \"value\": \"GENERAL\"}]}], \"affected\": [{\"vendor\": \"OTRS AG\", \"modules\": [\"Agent Interface\"], \"product\": \"OTRS\", \"versions\": [{\"status\": \"affected\", \"version\": \"7.0.x\", \"lessThan\": \"7.0.47\", \"versionType\": \"Patch\"}, {\"status\": \"affected\", \"version\": \"8.0.x\", \"lessThan\": \"8.0.37\", \"versionType\": \"Patch\"}], \"defaultStatus\": \"affected\"}, {\"vendor\": \"OTRS AG\", \"modules\": [\"Agent Interface\"], \"product\": \"((OTRS)) Community Edition\", \"versions\": [{\"status\": \"affected\", \"version\": \"6.0.x\", \"versionType\": \"All\", \"lessThanOrEqual\": \"6.0.34\"}], \"defaultStatus\": \"unaffected\"}], \"solutions\": [{\"lang\": \"en\", \"value\": \"Update to OTRS 8.0.37 or OTRS 7.0.47\\n\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"Update to OTRS 8.0.37 or OTRS 7.0.47\u003cbr\u003e\", \"base64\": false}]}], \"datePublic\": \"2023-10-16T07:00:00.000Z\", \"references\": [{\"url\": \"https://otrs.com/release-notes/otrs-security-advisory-2023-08/\"}], \"x_generator\": {\"engine\": \"Vulnogram 0.1.0-dev\"}, \"descriptions\": [{\"lang\": \"en\", \"value\": \"The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\\n\\n\", \"supportingMedia\": [{\"type\": \"text/html\", \"value\": \"The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\u003c/p\u003e\", \"base64\": false}]}], \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"type\": \"CWE\", \"cweId\": \"CWE-200\", \"description\": \"CWE-200 Exposure of Sensitive Information to an Unauthorized Actor\"}]}], \"providerMetadata\": {\"orgId\": \"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8\", \"shortName\": \"OTRS\", \"dateUpdated\": \"2023-10-16T08:10:44.014Z\"}}}",
      "cveMetadata": "{\"cveId\": \"CVE-2023-38059\", \"state\": \"PUBLISHED\", \"dateUpdated\": \"2024-09-16T16:56:26.630Z\", \"dateReserved\": \"2023-07-12T08:05:38.780Z\", \"assignerOrgId\": \"2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8\", \"datePublished\": \"2023-10-16T08:10:44.014Z\", \"assignerShortName\": \"OTRS\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}


Log in or create an account to share your comment.




Tags
Taxonomy of the tags.




Sightings

Author Source Type Date

Nomenclature

  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
  • Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
  • Not confirmed: The user expressed doubt about the validity of the vulnerability.
  • Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.



Detection rules are retrieved from Rulezet.