csaf_certbund - wid-sec-w-2023-2662

wid-sec-w-2023-2662

Vulnerability from csaf_certbund

Published

2023-10-16 22:00

Modified

2023-10-16 22:00

Summary

OTRS: Schwachstelle ermöglicht Offenlegung von Informationen

Notes

Das BSI ist als Anbieter für die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch dafür verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgfältig im Einzelfall zu prüfen.

Produktbeschreibung

Das Open Ticket Request System (OTRS) ist ein Ticketsystem für Help-Desks.

Angriff

Ein entfernter, anonymer Angreifer kann eine Schwachstelle in OTRS ausnutzen, um Informationen offenzulegen.

Betroffene Betriebssysteme

- UNIX - Linux - Windows

JSON

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{
  "document": {
    "aggregate_severity": {
      "text": "mittel"
    },
    "category": "csaf_base",
    "csaf_version": "2.0",
    "distribution": {
      "tlp": {
        "label": "WHITE",
        "url": "https://www.first.org/tlp/"
      }
    },
    "lang": "de-DE",
    "notes": [
      {
        "category": "legal_disclaimer",
        "text": "Das BSI ist als Anbieter f\u00fcr die eigenen, zur Nutzung bereitgestellten Inhalte nach den allgemeinen Gesetzen verantwortlich. Nutzerinnen und Nutzer sind jedoch daf\u00fcr verantwortlich, die Verwendung und/oder die Umsetzung der mit den Inhalten bereitgestellten Informationen sorgf\u00e4ltig im Einzelfall zu pr\u00fcfen."
      },
      {
        "category": "description",
        "text": "Das Open Ticket Request System (OTRS) ist ein Ticketsystem f\u00fcr Help-Desks.",
        "title": "Produktbeschreibung"
      },
      {
        "category": "summary",
        "text": "Ein entfernter, anonymer Angreifer kann eine Schwachstelle in OTRS ausnutzen, um Informationen offenzulegen.",
        "title": "Angriff"
      },
      {
        "category": "general",
        "text": "- UNIX\n- Linux\n- Windows",
        "title": "Betroffene Betriebssysteme"
      }
    ],
    "publisher": {
      "category": "other",
      "contact_details": "csaf-provider@cert-bund.de",
      "name": "Bundesamt f\u00fcr Sicherheit in der Informationstechnik",
      "namespace": "https://www.bsi.bund.de"
    },
    "references": [
      {
        "category": "self",
        "summary": "WID-SEC-W-2023-2662 - CSAF Version",
        "url": "https://wid.cert-bund.de/.well-known/csaf/white/2023/wid-sec-w-2023-2662.json"
      },
      {
        "category": "self",
        "summary": "WID-SEC-2023-2662 - Portal Version",
        "url": "https://wid.cert-bund.de/portal/wid/securityadvisory?name=WID-SEC-2023-2662"
      },
      {
        "category": "external",
        "summary": "OTRS Security Advisory 2023-08 vom 2023-10-16",
        "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/"
      }
    ],
    "source_lang": "en-US",
    "title": "OTRS: Schwachstelle erm\u00f6glicht Offenlegung von Informationen",
    "tracking": {
      "current_release_date": "2023-10-16T22:00:00.000+00:00",
      "generator": {
        "date": "2024-02-15T17:47:59.603+00:00",
        "engine": {
          "name": "BSI-WID",
          "version": "1.3.0"
        }
      },
      "id": "WID-SEC-W-2023-2662",
      "initial_release_date": "2023-10-16T22:00:00.000+00:00",
      "revision_history": [
        {
          "date": "2023-10-16T22:00:00.000+00:00",
          "number": "1",
          "summary": "Initiale Fassung"
        }
      ],
      "status": "final",
      "version": "1"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "branches": [
              {
                "category": "product_name",
                "name": "OTRS OTRS \u003c 8.0.37",
                "product": {
                  "name": "OTRS OTRS \u003c 8.0.37",
                  "product_id": "T030541",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:8.0.37"
                  }
                }
              },
              {
                "category": "product_name",
                "name": "OTRS OTRS \u003c 7.0.47",
                "product": {
                  "name": "OTRS OTRS \u003c 7.0.47",
                  "product_id": "T030542",
                  "product_identification_helper": {
                    "cpe": "cpe:/a:otrs:otrs:7.0.47"
                  }
                }
              }
            ],
            "category": "product_name",
            "name": "OTRS"
          }
        ],
        "category": "vendor",
        "name": "OTRS"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2023-38059",
      "notes": [
        {
          "category": "description",
          "text": "Es besteht eine Schwachstelle in OTRS. Dieser Fehler besteht w\u00e4hrend des Ladevorgangs der externen Bilder, da er nicht blockiert wird. Durch die Verwendung einer protokoll-relativen URL in der Payload kann ein entfernter, anonymer Angreifer diese Schwachstelle ausnutzen, um vertrauliche Informationen offenzulegen."
        }
      ],
      "release_date": "2023-10-16T22:00:00Z",
      "title": "CVE-2023-38059"
    }
  ]
}

cve-2023-38059

Vulnerability from cvelistv5

Published

2023-10-16 08:10

Modified

2024-09-16 16:56

Severity ?

5.3 (Medium) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Summary

External pictures can be loaded even if not allowed by configuration

References

▼	URL	Tags
	https://otrs.com/release-notes/otrs-security-advisory-2023-08/

Impacted products

Vendor

Product

Version

▼

OTRS AG

OTRS

Version: 7.0.x
Version: 8.0.x

OTRS AG

((OTRS)) Community Edition

Version: 6.0.x

Show details on NVD website

JSON

To clipboard

{
  "containers": {
    "adp": [
      {
        "providerMetadata": {
          "dateUpdated": "2024-08-02T17:30:13.552Z",
          "orgId": "af854a3a-2127-422b-91ae-364da2661108",
          "shortName": "CVE"
        },
        "references": [
          {
            "tags": [
              "x_transferred"
            ],
            "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/"
          }
        ],
        "title": "CVE Program Container"
      },
      {
        "metrics": [
          {
            "other": {
              "content": {
                "id": "CVE-2023-38059",
                "options": [
                  {
                    "Exploitation": "none"
                  },
                  {
                    "Automatable": "no"
                  },
                  {
                    "Technical Impact": "partial"
                  }
                ],
                "role": "CISA Coordinator",
                "timestamp": "2024-09-16T16:56:02.147025Z",
                "version": "2.0.3"
              },
              "type": "ssvc"
            }
          }
        ],
        "providerMetadata": {
          "dateUpdated": "2024-09-16T16:56:26.630Z",
          "orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
          "shortName": "CISA-ADP"
        },
        "title": "CISA ADP Vulnrichment"
      }
    ],
    "cna": {
      "affected": [
        {
          "defaultStatus": "affected",
          "modules": [
            "Agent Interface"
          ],
          "product": "OTRS",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThan": "7.0.47",
              "status": "affected",
              "version": "7.0.x",
              "versionType": "Patch"
            },
            {
              "lessThan": "8.0.37",
              "status": "affected",
              "version": "8.0.x",
              "versionType": "Patch"
            }
          ]
        },
        {
          "defaultStatus": "unaffected",
          "modules": [
            "Agent Interface"
          ],
          "product": "((OTRS)) Community Edition",
          "vendor": "OTRS AG",
          "versions": [
            {
              "lessThanOrEqual": "6.0.34",
              "status": "affected",
              "version": "6.0.x",
              "versionType": "All"
            }
          ]
        }
      ],
      "credits": [
        {
          "lang": "en",
          "type": "finder",
          "value": "Special thanks to Tim P\u00fcttmanns for reporting these vulnerability."
        }
      ],
      "datePublic": "2023-10-16T07:00:00.000Z",
      "descriptions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.\u003cp\u003eThis issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\u003c/p\u003e"
            }
          ],
          "value": "The loading of external images is not blocked, even if configured, if the attacker uses protocol-relative URL in the payload. This can be used to retreive the IP of the user.This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.\n\n"
        }
      ],
      "impacts": [
        {
          "capecId": "CAPEC-37",
          "descriptions": [
            {
              "lang": "en",
              "value": "CAPEC-37 Retrieve Embedded Sensitive Data"
            }
          ]
        }
      ],
      "metrics": [
        {
          "cvssV3_1": {
            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "NONE",
            "baseScore": 5.3,
            "baseSeverity": "MEDIUM",
            "confidentialityImpact": "LOW",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N",
            "version": "3.1"
          },
          "format": "CVSS",
          "scenarios": [
            {
              "lang": "en",
              "value": "GENERAL"
            }
          ]
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
            {
              "cweId": "CWE-200",
              "description": "CWE-200 Exposure of Sensitive Information to an Unauthorized Actor",
              "lang": "en",
              "type": "CWE"
            }
          ]
        }
      ],
      "providerMetadata": {
        "dateUpdated": "2023-10-16T08:10:44.014Z",
        "orgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
        "shortName": "OTRS"
      },
      "references": [
        {
          "url": "https://otrs.com/release-notes/otrs-security-advisory-2023-08/"
        }
      ],
      "solutions": [
        {
          "lang": "en",
          "supportingMedia": [
            {
              "base64": false,
              "type": "text/html",
              "value": "Update to OTRS 8.0.37 or OTRS 7.0.47\u003cbr\u003e"
            }
          ],
          "value": "Update to OTRS 8.0.37 or OTRS 7.0.47\n"
        }
      ],
      "source": {
        "advisory": "OSA-2023-08",
        "defect": [
          "Issue#1185",
          "Ticket#2023041342000623"
        ],
        "discovery": "EXTERNAL"
      },
      "title": "External pictures can be loaded even if not allowed by configuration",
      "x_generator": {
        "engine": "Vulnogram 0.1.0-dev"
      }
    }
  },
  "cveMetadata": {
    "assignerOrgId": "2e1bf29f-dc29-4ed8-830c-7b9348b6f0e8",
    "assignerShortName": "OTRS",
    "cveId": "CVE-2023-38059",
    "datePublished": "2023-10-16T08:10:44.014Z",
    "dateReserved": "2023-07-12T08:05:38.780Z",
    "dateUpdated": "2024-09-16T16:56:26.630Z",
    "state": "PUBLISHED"
  },
  "dataType": "CVE_RECORD",
  "dataVersion": "5.1"
}

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
Confirmed: The vulnerability is confirmed from an analyst perspective.
Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
Patched: This vulnerability was successfully patched by the user reporting the sighting.
Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
Not confirmed: The user expresses doubt about the veracity of the vulnerability.
Not patched: This vulnerability was not successfully patched by the user reporting the sighting.

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