cvelistv5 - cve-2024-20484

CVE-2024-20484 (GCVE-0-2024-20484)

Vulnerability from cvelistv5 – Published: 2024-11-06 16:29 – Updated: 2024-11-06 17:20

Summary

A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device. This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.

Severity ?

7.5 (High)


                        
                          CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

CWE

CWE-20 - Improper Input Validation

Assigner

cisco

References

URL

Tags

https://sec.cloudapps.cisco.com/security/center/c…

Impacted products

	Vendor	Product	Version
	Cisco	Cisco Enterprise Chat and Email	Affected: 11.6(1)_ES3 Affected: 11.6(1)_ES4 Affected: 12.0(1)_ES6 Affected: 11.6(1)_ES9 Affected: 11.6(1)_ES6 Affected: 11.6(1)_ES5 Affected: 12.5(1)_ET1 Affected: 12.5(1)_ES3_ET1 Affected: 12.0(1)_ES3 Affected: 11.6(1)_ES11 Affected: 12.0(1)_ES4 Affected: 12.0(1)_ES5 Affected: 11.6(1)_ES2 Affected: 11.6(1)_ES9a Affected: 11.6(1)_ES10 Affected: 12.0(1)_ES1 Affected: 12.0(1) Affected: 12.5(1)_ES3 Affected: 12.6(1) Affected: 11.5(1) Affected: 12.0(1)_ES2 Affected: 11.6(1)_ES7 Affected: 12.6(1)_ET1 Affected: 11.6(1) Affected: 12.6(1)_ET2 Affected: 12.5(1)_ES3_ET2 Affected: 12.0(1)_ES6_ET2 Affected: 12.6(1)_ES1 Affected: 11.6(1)_ES12 Affected: 12.6(1)_ET3 Affected: 12.5(1)_ES4_ET1 Affected: 12.0(1)_ES6_ET3 Affected: 12.6(1)_ES1_ET1 Affected: 12.6(1)_ES2 Affected: 12.6_ES2_ET1 Affected: 12.5(1)_ES5 Affected: 12.6_ES2_ET2 Affected: 12.0(1)_ES7 Affected: 12.6_ES2_ET3 Affected: 12.0(1)_ES7_ET1 Affected: 12.5(1)_ES5_ET1 Affected: 12.6_ES2_ET4 Affected: 12.6(1)_ES3 Affected: 11.6(1)_ES12_ET1 Affected: 12.6_ES3_ET1 Affected: 12.6_ES3_ET2 Affected: 12.6(1)_ES4 Affected: 12.5(1)_ES7 Affected: 12.6(1)_ES4_ET1 Affected: 12.6(1)_ES5 Affected: 12.6(1)_ES5_ET1 Affected: 12.6(1)_ES5_ET2 Affected: 12.6(1)_ES6 Affected: 12.6(1)_ES6_ET1 Affected: 12.5(1)_ES8 Affected: 12.6(1)_ES6_ET2 Affected: 12.6(1)_ES7 Affected: 12.6(1)_ES8 Affected: 12.6(1)_ES4_ET2 Affected: 12.6(1)_ES3_ET3 Affected: 12.6(1)_ES2_ET5 Affected: 12.6(1)_ES1_ET2 Affected: 12.6(1)_ES8_ET1 Affected: 12.6(1)_ES7_ET1 Affected: 12.6(1)_ES6_ET3 Affected: 12.6(1)_ES5_ET3 Affected: 12.5(1)_ES8_ET1 Affected: 12.5(1)_ES3_ET3 Affected: 12.5(1)_ES5_ET2 Affected: 12.5(1)_ES6_ET1 Affected: 12.5(1)_ES4_ET2 Affected: 12.5(1)_ES7_ET1 Affected: 12.6(1)_ES8_ET2 Affected: 12.6(1)_ES9 Affected: 12.6(1)_ES9_ET1

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{
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              "cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*"
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      ],
      "descriptions": [
        {
          "lang": "en",
          "value": "A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\r\n\r\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start."
        }
      ],
      "exploits": [
        {
          "lang": "en",
          "value": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory."
        }
      ],
      "metrics": [
        {
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            "attackComplexity": "LOW",
            "attackVector": "NETWORK",
            "availabilityImpact": "HIGH",
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "confidentialityImpact": "NONE",
            "integrityImpact": "NONE",
            "privilegesRequired": "NONE",
            "scope": "UNCHANGED",
            "userInteraction": "NONE",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H",
            "version": "3.1"
          },
          "format": "cvssV3_1"
        }
      ],
      "problemTypes": [
        {
          "descriptions": [
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              "cweId": "CWE-20",
              "description": "Improper Input Validation",
              "lang": "en",
              "type": "cwe"
            }
          ]
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      ],
      "providerMetadata": {
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        "orgId": "d1c1063e-7a18-46af-9102-31f8928bc633",
        "shortName": "cisco"
      },
      "references": [
        {
          "name": "cisco-sa-ece-dos-Oqb9uFEv",
          "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
        }
      ],
      "source": {
        "advisory": "cisco-sa-ece-dos-Oqb9uFEv",
        "defects": [
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        "discovery": "INTERNAL"
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      "title": "Cisco Enterprise Chat and Email Denial of Service Vulnerability"
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  "cveMetadata": {
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    "dateReserved": "2023-11-08T15:08:07.684Z",
    "dateUpdated": "2024-11-06T17:20:30.979Z",
    "state": "PUBLISHED"
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  "dataVersion": "5.1",
  "vulnerability-lookup:meta": {
    "fkie_nvd": {
      "descriptions": "[{\"lang\": \"en\", \"value\": \"A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\\r\\n\\r\\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start.\"}, {\"lang\": \"es\", \"value\": \"Una vulnerabilidad en la funci\\u00f3n External Agent Assignment Service (EAAS) de Cisco Enterprise Chat and Email (ECE) podr\\u00eda permitir que un atacante remoto no autenticado provoque una condici\\u00f3n de denegaci\\u00f3n de servicio (DoS) en un dispositivo afectado. Esta vulnerabilidad se debe a una validaci\\u00f3n insuficiente del tr\\u00e1fico de Media Routing Peripheral Interface Manager (MR PIM) que recibe un dispositivo afectado. Un atacante podr\\u00eda aprovechar esta vulnerabilidad enviando tr\\u00e1fico MR PIM manipulado a un dispositivo afectado. Una explotaci\\u00f3n exitosa podr\\u00eda permitir que el atacante provoque una falla en la conexi\\u00f3n MR PIM entre Cisco ECE y Cisco Unified Contact Center Enterprise (CCE), lo que provocar\\u00eda una condici\\u00f3n de DoS en EAAS que evitar\\u00eda que los clientes inicien sesiones de chat, devoluci\\u00f3n de llamadas o devoluci\\u00f3n de llamadas retrasadas. Nota: Cuando el tr\\u00e1fico del ataque se detiene, el proceso EAAS debe reiniciarse manualmente para restablecer el funcionamiento normal. Para reiniciar el proceso en la consola del sistema, seleccione Recursos compartidos \u0026gt; Servicios \u0026gt; Unified CCE \u0026gt; EAAS y, a continuaci\\u00f3n, haga clic en Iniciar.\"}]",
      "id": "CVE-2024-20484",
      "lastModified": "2024-11-06T18:17:17.287",
      "metrics": "{\"cvssMetricV31\": [{\"source\": \"ykramarz@cisco.com\", \"type\": \"Secondary\", \"cvssData\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H\", \"baseScore\": 7.5, \"baseSeverity\": \"HIGH\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"NONE\", \"integrityImpact\": \"NONE\", \"availabilityImpact\": \"HIGH\"}, \"exploitabilityScore\": 3.9, \"impactScore\": 3.6}]}",
      "published": "2024-11-06T17:15:15.580",
      "references": "[{\"url\": \"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv\", \"source\": \"ykramarz@cisco.com\"}]",
      "sourceIdentifier": "ykramarz@cisco.com",
      "vulnStatus": "Awaiting Analysis",
      "weaknesses": "[{\"source\": \"ykramarz@cisco.com\", \"type\": \"Secondary\", \"description\": [{\"lang\": \"en\", \"value\": \"CWE-20\"}]}]"
    },
    "nvd": "{\"cve\":{\"id\":\"CVE-2024-20484\",\"sourceIdentifier\":\"psirt@cisco.com\",\"published\":\"2024-11-06T17:15:15.580\",\"lastModified\":\"2025-04-04T17:14:45.353\",\"vulnStatus\":\"Analyzed\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\\r\\n\\r\\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start.\"},{\"lang\":\"es\",\"value\":\"Una vulnerabilidad en la funci\u00f3n External Agent Assignment Service (EAAS) de Cisco Enterprise Chat and Email (ECE) podr\u00eda permitir que un atacante remoto no autenticado provoque una condici\u00f3n de denegaci\u00f3n de servicio (DoS) en un dispositivo afectado. Esta vulnerabilidad se debe a una validaci\u00f3n insuficiente del tr\u00e1fico de Media Routing Peripheral Interface Manager (MR PIM) que recibe un dispositivo afectado. Un atacante podr\u00eda aprovechar esta vulnerabilidad enviando tr\u00e1fico MR PIM manipulado a un dispositivo afectado. Una explotaci\u00f3n exitosa podr\u00eda permitir que el atacante provoque una falla en la conexi\u00f3n MR PIM entre Cisco ECE y Cisco Unified Contact Center Enterprise (CCE), lo que provocar\u00eda una condici\u00f3n de DoS en EAAS que evitar\u00eda que los clientes inicien sesiones de chat, devoluci\u00f3n de llamadas o devoluci\u00f3n de llamadas retrasadas. Nota: Cuando el tr\u00e1fico del ataque se detiene, el proceso EAAS debe reiniciarse manualmente para restablecer el funcionamiento normal. Para reiniciar el proceso en la consola del sistema, seleccione Recursos compartidos \u0026gt; Servicios \u0026gt; Unified CCE \u0026gt; EAAS y, a continuaci\u00f3n, haga clic en Iniciar.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"psirt@cisco.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H\",\"baseScore\":7.5,\"baseSeverity\":\"HIGH\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"HIGH\"},\"exploitabilityScore\":3.9,\"impactScore\":3.6},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H\",\"baseScore\":7.5,\"baseSeverity\":\"HIGH\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"HIGH\"},\"exploitabilityScore\":3.9,\"impactScore\":3.6}]},\"weaknesses\":[{\"source\":\"psirt@cisco.com\",\"type\":\"Secondary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-20\"}]},{\"source\":\"nvd@nist.gov\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"NVD-CWE-noinfo\"}]}],\"configurations\":[{\"nodes\":[{\"operator\":\"OR\",\"negate\":false,\"cpeMatch\":[{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*\",\"versionEndExcluding\":\"12.5(1)es9\",\"matchCriteriaId\":\"5AD496A5-370D-4D6B-8B7C-189F4071764E\"},{\"vulnerable\":true,\"criteria\":\"cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*\",\"versionStartIncluding\":\"12.6(1)\",\"versionEndExcluding\":\"12.6(1)es9\",\"matchCriteriaId\":\"5CFB6250-725E-41C1-9669-FCA236D1D1DC\"}]}]}],\"references\":[{\"url\":\"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv\",\"source\":\"psirt@cisco.com\",\"tags\":[\"Vendor Advisory\"]}]}}",
    "vulnrichment": {
      "containers": "{\"cna\": {\"title\": \"Cisco Enterprise Chat and Email Denial of Service Vulnerability\", \"metrics\": [{\"format\": \"cvssV3_1\", \"cvssV3_1\": {\"version\": \"3.1\", \"vectorString\": \"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H\", \"baseScore\": 7.5, \"baseSeverity\": \"HIGH\", \"attackVector\": \"NETWORK\", \"attackComplexity\": \"LOW\", \"privilegesRequired\": \"NONE\", \"userInteraction\": \"NONE\", \"scope\": \"UNCHANGED\", \"confidentialityImpact\": \"NONE\", \"integrityImpact\": \"NONE\", \"availabilityImpact\": \"HIGH\"}}], \"descriptions\": [{\"lang\": \"en\", \"value\": \"A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\\r\\n\\r\\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start.\"}], \"references\": [{\"url\": \"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv\", \"name\": \"cisco-sa-ece-dos-Oqb9uFEv\"}], \"exploits\": [{\"lang\": \"en\", \"value\": \"The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.\"}], \"source\": {\"advisory\": \"cisco-sa-ece-dos-Oqb9uFEv\", \"discovery\": \"INTERNAL\", \"defects\": [\"CSCwj26667\"]}, \"problemTypes\": [{\"descriptions\": [{\"lang\": \"en\", \"description\": \"Improper Input Validation\", \"type\": \"cwe\", \"cweId\": \"CWE-20\"}]}], \"affected\": [{\"vendor\": \"Cisco\", \"product\": \"Cisco Enterprise Chat and Email\", \"versions\": [{\"version\": \"11.6(1)_ES3\", \"status\": \"affected\"}, {\"version\": \"11.6(1)_ES4\", \"status\": 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\"affected\"}, {\"version\": \"12.6(1)_ES6_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES8\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES6_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES7\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES8\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES4_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES3_ET3\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES2_ET5\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES1_ET2\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES8_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES7_ET1\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES6_ET3\", \"status\": \"affected\"}, {\"version\": \"12.6(1)_ES5_ET3\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES8_ET1\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES3_ET3\", \"status\": \"affected\"}, {\"version\": \"12.5(1)_ES5_ET2\", \"status\": \"affected\"}, 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\"vendor\": \"cisco\", \"product\": \"enterprise_chat_and_email\", \"versions\": [{\"status\": \"affected\", \"version\": \"11.6(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES4\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES6\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES9\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES6\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES3_ET1\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES11\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES4\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES2\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES9a\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES10\"}, {\"status\": \"affected\", \"version\": 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\"12.6(1)_ES1_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES2\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET2\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET3\"}, {\"status\": \"affected\", \"version\": \"12.0(1)_ES7_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES5_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6_ES2_ET4\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES3\"}, {\"status\": \"affected\", \"version\": \"11.6(1)_ES12_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6_ES3_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6_ES3_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES4\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES4_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES8\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES7\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES8\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES4_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES3_ET3\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES2_ET5\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES1_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES8_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES7_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES6_ET3\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES5_ET3\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES8_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES3_ET3\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES5_ET2\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES6_ET1\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES4_ET2\"}, {\"status\": \"affected\", \"version\": \"12.5(1)_ES7_ET1\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES8_ET2\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES9\"}, {\"status\": \"affected\", \"version\": \"12.6(1)_ES9_ET1\"}], \"defaultStatus\": \"unknown\"}], \"providerMetadata\": {\"orgId\": \"134c704f-9b21-4f2e-91b3-4a467353bcc0\", \"shortName\": \"CISA-ADP\", \"dateUpdated\": \"2024-11-06T17:12:18.864Z\"}}]}",
      "cveMetadata": "{\"cveId\": \"CVE-2024-20484\", \"assignerOrgId\": \"d1c1063e-7a18-46af-9102-31f8928bc633\", \"state\": \"PUBLISHED\", \"assignerShortName\": \"cisco\", \"dateReserved\": \"2023-11-08T15:08:07.684Z\", \"datePublished\": \"2024-11-06T16:29:20.865Z\", \"dateUpdated\": \"2024-11-06T17:20:30.979Z\"}",
      "dataType": "CVE_RECORD",
      "dataVersion": "5.1"
    }
  }
}

CERTFR-2024-AVI-0950

Vulnerability from certfr_avis - Published: - Updated:

De multiples vulnérabilités ont été découvertes dans les produits Cisco. Elles permettent à un attaquant de provoquer une exécution de code arbitraire à distance et un déni de service à distance.

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products

Vendor	Product	Description
Cisco	Enterprise Chat and Email (ECE)	Enterprise Chat and Email versions antérieures à 12.5(1) ES9
Cisco	Unified Industrial Wireless Software	Unified Industrial Wireless versions antérieures à 17.15.1
Cisco	Nexus Dashboard Fabric Controller	Nexus Dashboard Fabric Controller versions antérieures à 12.2.2
Cisco	Enterprise Chat and Email (ECE)	Enterprise Chat and Email versions 12.6 antérieures à 12.6(1) ES9 ET3

References

Title

Publication Time

Tags

Bulletin de sécurité Cisco cisco-sa-ece-dos-Oqb9uFEv	2024-11-06	vendor-advisory
Bulletin de sécurité Cisco cisco-sa-ndfc-sqli-CyPPAxrL	2024-11-06	vendor-advisory
Bulletin de sécurité Cisco cisco-sa-backhaul-ap-cmdinj-R7E28Ecs	2024-11-06	vendor-advisory

Show details on source website

JSON

To clipboard

{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Enterprise Chat and Email  versions ant\u00e9rieures \u00e0 12.5(1) ES9",
      "product": {
        "name": "Enterprise Chat and Email (ECE)",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    },
    {
      "description": "Unified Industrial Wireless versions ant\u00e9rieures \u00e0  17.15.1",
      "product": {
        "name": "Unified Industrial Wireless Software",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    },
    {
      "description": "Nexus Dashboard Fabric Controller versions ant\u00e9rieures \u00e0 12.2.2",
      "product": {
        "name": "Nexus Dashboard Fabric Controller",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    },
    {
      "description": "Enterprise Chat and Email  versions 12.6 ant\u00e9rieures \u00e0 12.6(1) ES9 ET3",
      "product": {
        "name": "Enterprise Chat and Email (ECE)",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2024-20536",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-20536"
    },
    {
      "name": "CVE-2024-20418",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-20418"
    },
    {
      "name": "CVE-2024-20484",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-20484"
    }
  ],
  "links": [],
  "reference": "CERTFR-2024-AVI-0950",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2024-11-07T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "D\u00e9ni de service \u00e0 distance"
    },
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "De multiples vuln\u00e9rabilit\u00e9s ont \u00e9t\u00e9 d\u00e9couvertes dans les produits Cisco. Elles permettent \u00e0 un attaquant de provoquer une ex\u00e9cution de code arbitraire \u00e0 distance et un d\u00e9ni de service \u00e0 distance.",
  "title": "Multiples vuln\u00e9rabilit\u00e9s dans les produits Cisco",
  "vendor_advisories": [
    {
      "published_at": "2024-11-06",
      "title": "Bulletin de s\u00e9curit\u00e9 Cisco cisco-sa-ece-dos-Oqb9uFEv",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
    },
    {
      "published_at": "2024-11-06",
      "title": "Bulletin de s\u00e9curit\u00e9 Cisco cisco-sa-ndfc-sqli-CyPPAxrL",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ndfc-sqli-CyPPAxrL"
    },
    {
      "published_at": "2024-11-06",
      "title": "Bulletin de s\u00e9curit\u00e9 Cisco cisco-sa-backhaul-ap-cmdinj-R7E28Ecs",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-backhaul-ap-cmdinj-R7E28Ecs"
    }
  ]
}

CERTFR-2024-AVI-0950

Vulnerability from certfr_avis - Published: - Updated:

Solutions

Se référer au bulletin de sécurité de l'éditeur pour l'obtention des correctifs (cf. section Documentation).

Impacted products

Vendor	Product	Description
Cisco	Enterprise Chat and Email (ECE)	Enterprise Chat and Email versions antérieures à 12.5(1) ES9
Cisco	Unified Industrial Wireless Software	Unified Industrial Wireless versions antérieures à 17.15.1
Cisco	Nexus Dashboard Fabric Controller	Nexus Dashboard Fabric Controller versions antérieures à 12.2.2
Cisco	Enterprise Chat and Email (ECE)	Enterprise Chat and Email versions 12.6 antérieures à 12.6(1) ES9 ET3

References

Title

Publication Time

Tags

Bulletin de sécurité Cisco cisco-sa-ece-dos-Oqb9uFEv	2024-11-06	vendor-advisory
Bulletin de sécurité Cisco cisco-sa-ndfc-sqli-CyPPAxrL	2024-11-06	vendor-advisory
Bulletin de sécurité Cisco cisco-sa-backhaul-ap-cmdinj-R7E28Ecs	2024-11-06	vendor-advisory

Show details on source website

JSON

To clipboard

{
  "$ref": "https://www.cert.ssi.gouv.fr/openapi.json",
  "affected_systems": [
    {
      "description": "Enterprise Chat and Email  versions ant\u00e9rieures \u00e0 12.5(1) ES9",
      "product": {
        "name": "Enterprise Chat and Email (ECE)",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    },
    {
      "description": "Unified Industrial Wireless versions ant\u00e9rieures \u00e0  17.15.1",
      "product": {
        "name": "Unified Industrial Wireless Software",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    },
    {
      "description": "Nexus Dashboard Fabric Controller versions ant\u00e9rieures \u00e0 12.2.2",
      "product": {
        "name": "Nexus Dashboard Fabric Controller",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    },
    {
      "description": "Enterprise Chat and Email  versions 12.6 ant\u00e9rieures \u00e0 12.6(1) ES9 ET3",
      "product": {
        "name": "Enterprise Chat and Email (ECE)",
        "vendor": {
          "name": "Cisco",
          "scada": false
        }
      }
    }
  ],
  "affected_systems_content": "",
  "content": "## Solutions\n\nSe r\u00e9f\u00e9rer au bulletin de s\u00e9curit\u00e9 de l\u0027\u00e9diteur pour l\u0027obtention des correctifs (cf. section Documentation).",
  "cves": [
    {
      "name": "CVE-2024-20536",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-20536"
    },
    {
      "name": "CVE-2024-20418",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-20418"
    },
    {
      "name": "CVE-2024-20484",
      "url": "https://www.cve.org/CVERecord?id=CVE-2024-20484"
    }
  ],
  "links": [],
  "reference": "CERTFR-2024-AVI-0950",
  "revisions": [
    {
      "description": "Version initiale",
      "revision_date": "2024-11-07T00:00:00.000000"
    }
  ],
  "risks": [
    {
      "description": "D\u00e9ni de service \u00e0 distance"
    },
    {
      "description": "Ex\u00e9cution de code arbitraire \u00e0 distance"
    }
  ],
  "summary": "De multiples vuln\u00e9rabilit\u00e9s ont \u00e9t\u00e9 d\u00e9couvertes dans les produits Cisco. Elles permettent \u00e0 un attaquant de provoquer une ex\u00e9cution de code arbitraire \u00e0 distance et un d\u00e9ni de service \u00e0 distance.",
  "title": "Multiples vuln\u00e9rabilit\u00e9s dans les produits Cisco",
  "vendor_advisories": [
    {
      "published_at": "2024-11-06",
      "title": "Bulletin de s\u00e9curit\u00e9 Cisco cisco-sa-ece-dos-Oqb9uFEv",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
    },
    {
      "published_at": "2024-11-06",
      "title": "Bulletin de s\u00e9curit\u00e9 Cisco cisco-sa-ndfc-sqli-CyPPAxrL",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ndfc-sqli-CyPPAxrL"
    },
    {
      "published_at": "2024-11-06",
      "title": "Bulletin de s\u00e9curit\u00e9 Cisco cisco-sa-backhaul-ap-cmdinj-R7E28Ecs",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-backhaul-ap-cmdinj-R7E28Ecs"
    }
  ]
}

GSD-2024-20484

Vulnerability from gsd - Updated: 2023-12-13 01:21

Details

** RESERVED ** This candidate has been reserved by an organization or individual that will use it when announcing a new security problem. When the candidate has been publicized, the details for this candidate will be provided.

Aliases

CVE-2024-20484

Aliases

CVE-2024-20484

JSON

To clipboard

{
  "GSD": {
    "alias": "CVE-2024-20484",
    "id": "GSD-2024-20484"
  },
  "gsd": {
    "metadata": {
      "exploitCode": "unknown",
      "remediation": "unknown",
      "reportConfidence": "confirmed",
      "type": "vulnerability"
    },
    "osvSchema": {
      "aliases": [
        "CVE-2024-20484"
      ],
      "id": "GSD-2024-20484",
      "modified": "2023-12-13T01:21:43.051980Z",
      "schema_version": "1.4.0"
    }
  },
  "namespaces": {
    "cve.org": {
      "CVE_data_meta": {
        "ASSIGNER": "cve@mitre.org",
        "ID": "CVE-2024-20484",
        "STATE": "RESERVED"
      },
      "data_format": "MITRE",
      "data_type": "CVE",
      "data_version": "4.0",
      "description": {
        "description_data": [
          {
            "lang": "eng",
            "value": "** RESERVED ** This candidate has been reserved by an organization or individual that will use it when announcing a new security problem. When the candidate has been publicized, the details for this candidate will be provided."
          }
        ]
      }
    }
  }
}

GHSA-JVMC-2WG5-J9PW

Vulnerability from github – Published: 2024-11-06 18:31 – Updated: 2024-11-06 18:31

Details

This vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources > Services > Unified CCE > EAAS, then click Start.

Severity ?

7.5 (High)


                  
                    CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Show details on source website

JSON

To clipboard

{
  "affected": [],
  "aliases": [
    "CVE-2024-20484"
  ],
  "database_specific": {
    "cwe_ids": [
      "CWE-20"
    ],
    "github_reviewed": false,
    "github_reviewed_at": null,
    "nvd_published_at": "2024-11-06T17:15:15Z",
    "severity": "HIGH"
  },
  "details": "A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\n\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start.",
  "id": "GHSA-jvmc-2wg5-j9pw",
  "modified": "2024-11-06T18:31:11Z",
  "published": "2024-11-06T18:31:11Z",
  "references": [
    {
      "type": "ADVISORY",
      "url": "https://nvd.nist.gov/vuln/detail/CVE-2024-20484"
    },
    {
      "type": "WEB",
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
    }
  ],
  "schema_version": "1.4.0",
  "severity": [
    {
      "score": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H",
      "type": "CVSS_V3"
    }
  ]
}

CISCO-SA-ECE-DOS-OQB9UFEV

Vulnerability from csaf_cisco - Published: 2024-11-06 16:00 - Updated: 2024-11-06 16:00

Summary

Cisco Enterprise Chat and Email Denial of Service Vulnerability

Notes

Summary

Vulnerable Products

This vulnerability affects Cisco ECE if it is running EAAS. For information about which Cisco software releases are vulnerable, see the Fixed Software ["#fs"] section of this advisory. Determine the EAAS Configuration To determine whether a Cisco ECE server is configured to use EAAS, connect to the System Console, choose Partitions > Partition > Services > Unified CCE > EAAS > Instances, and check if an EAAS instance is running.

Products Confirmed Not Vulnerable

Only products listed in the Vulnerable Products ["#vp"] section of this advisory are known to be affected by this vulnerability.

Workarounds

There are no workarounds that address this vulnerability.

Fixed Software

Cisco has released free software updates ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#ssu"] that address the vulnerability described in this advisory. Customers with service contracts that entitle them to regular software updates should obtain security fixes through their usual update channels. Customers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license: https://www.cisco.com/c/en/us/products/end-user-license-agreement.html ["https://www.cisco.com/c/en/us/products/end-user-license-agreement.html"] Additionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades. The Cisco Support and Downloads page ["https://www.cisco.com/c/en/us/support/index.html"] on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool. When considering software upgrades ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page ["https://www.cisco.com/go/psirt"], to determine exposure and a complete upgrade solution. In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers. Customers Without Service Contracts Customers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html ["https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html"] Customers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade. Fixed Releases In the following table, the left column lists Cisco software releases. The right column indicates whether a release is affected by the vulnerability that is described in this advisory and the first release that includes the fix for this vulnerability. Customers are advised to upgrade to an appropriate fixed software release ["https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"] as indicated in this section. Cisco ECE Release First Fixed Release Earlier than 12.5 Migrate to a fixed release. 12.5 12.5(1) ES9 12.6 12.6(1) ES9 ET3 The Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.

Vulnerability Policy

To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy ["http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.

Exploitation and Public Announcements

The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.

Source

This vulnerability was found during internal security testing.

Legal Disclaimer

THIS DOCUMENT IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME. A standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.

JSON

To clipboard

{
  "document": {
    "acknowledgments": [
      {
        "summary": "This vulnerability was found during internal security testing."
      }
    ],
    "category": "csaf_security_advisory",
    "csaf_version": "2.0",
    "notes": [
      {
        "category": "summary",
        "text": "A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\r\n\r\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions.\r\n\r\nNote: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u003e Services \u003e Unified CCE \u003e EAAS, then click Start.\r\n\r\nCisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.\r\n\r\n",
        "title": "Summary"
      },
      {
        "category": "general",
        "text": "This vulnerability affects Cisco ECE if it is running EAAS.\r\n\r\nFor information about which Cisco software releases are vulnerable, see the Fixed Software [\"#fs\"] section of this advisory.\r\n  Determine the EAAS Configuration\r\nTo determine whether a Cisco ECE server is configured to use EAAS, connect to the System Console, choose Partitions \u003e Partition \u003e Services \u003e Unified CCE \u003e EAAS \u003e Instances, and check if an EAAS instance is running.",
        "title": "Vulnerable Products"
      },
      {
        "category": "general",
        "text": "Only products listed in the Vulnerable Products [\"#vp\"] section of this advisory are known to be affected by this vulnerability.",
        "title": "Products Confirmed Not Vulnerable"
      },
      {
        "category": "general",
        "text": "There are no workarounds that address this vulnerability.",
        "title": "Workarounds"
      },
      {
        "category": "general",
        "text": "Cisco has released free software updates [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#ssu\"] that address the vulnerability described in this advisory. Customers with service contracts that entitle them to regular software updates should obtain security fixes through their usual update channels.\r\n\r\nCustomers may only install and expect support for software versions and feature sets for which they have purchased a license. By installing, downloading, accessing, or otherwise using such software upgrades, customers agree to follow the terms of the Cisco software license:\r\nhttps://www.cisco.com/c/en/us/products/end-user-license-agreement.html [\"https://www.cisco.com/c/en/us/products/end-user-license-agreement.html\"]\r\n\r\nAdditionally, customers may only download software for which they have a valid license, procured from Cisco directly, or through a Cisco authorized reseller or partner. In most cases this will be a maintenance upgrade to software that was previously purchased. Free security software updates do not entitle customers to a new software license, additional software feature sets, or major revision upgrades.\r\n\r\nThe Cisco Support and Downloads page [\"https://www.cisco.com/c/en/us/support/index.html\"] on Cisco.com provides information about licensing and downloads. This page can also display customer device support coverage for customers who use the My Devices tool.\r\n\r\nWhen considering software upgrades [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"], customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories page [\"https://www.cisco.com/go/psirt\"], to determine exposure and a complete upgrade solution.\r\n\r\nIn all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.\r\n  Customers Without Service Contracts\r\nCustomers who purchase directly from Cisco but do not hold a Cisco service contract and customers who make purchases through third-party vendors but are unsuccessful in obtaining fixed software through their point of sale should obtain upgrades by contacting the Cisco TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html [\"https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html\"]\r\n\r\nCustomers should have the product serial number available and be prepared to provide the URL of this advisory as evidence of entitlement to a free upgrade.\r\n      Fixed Releases\r\nIn the following table, the left column lists Cisco software releases. The right column indicates whether a release is affected by the vulnerability that is described in this advisory and the first release that includes the fix for this vulnerability. Customers are advised to upgrade to an appropriate fixed software release [\"https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes\"] as indicated in this section.\r\n        Cisco ECE Release  First Fixed Release          Earlier than 12.5  Migrate to a fixed release.      12.5  12.5(1) ES9      12.6  12.6(1) ES9 ET3\r\nThe Cisco Product Security Incident Response Team (PSIRT) validates only the affected and fixed release information that is documented in this advisory.",
        "title": "Fixed Software"
      },
      {
        "category": "general",
        "text": "To learn about Cisco security vulnerability disclosure policies and publications, see the Security Vulnerability Policy [\"http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html\"]. This document also contains instructions for obtaining fixed software and receiving security vulnerability information from Cisco.",
        "title": "Vulnerability Policy"
      },
      {
        "category": "general",
        "text": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.",
        "title": "Exploitation and Public Announcements"
      },
      {
        "category": "general",
        "text": "This vulnerability was found during internal security testing.",
        "title": "Source"
      },
      {
        "category": "legal_disclaimer",
        "text": "THIS DOCUMENT IS PROVIDED ON AN \"AS IS\" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE. YOUR USE OF THE INFORMATION ON THE DOCUMENT OR MATERIALS LINKED FROM THE DOCUMENT IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS DOCUMENT AT ANY TIME.\r\n\r\nA standalone copy or paraphrase of the text of this document that omits the distribution URL is an uncontrolled copy and may lack important information or contain factual errors. The information in this document is intended for end users of Cisco products.",
        "title": "Legal Disclaimer"
      }
    ],
    "publisher": {
      "category": "vendor",
      "contact_details": "psirt@cisco.com",
      "issuing_authority": "Cisco PSIRT",
      "name": "Cisco",
      "namespace": "https://wwww.cisco.com"
    },
    "references": [
      {
        "category": "self",
        "summary": "Cisco Enterprise Chat and Email Denial of Service Vulnerability",
        "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
      },
      {
        "category": "external",
        "summary": "Cisco Security Vulnerability Policy",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html"
      },
      {
        "category": "external",
        "summary": "free software updates",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#ssu"
      },
      {
        "category": "external",
        "summary": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html",
        "url": "https://www.cisco.com/c/en/us/products/end-user-license-agreement.html"
      },
      {
        "category": "external",
        "summary": "Cisco Support and Downloads page",
        "url": "https://www.cisco.com/c/en/us/support/index.html"
      },
      {
        "category": "external",
        "summary": "considering software upgrades",
        "url": "https://sec.cloudapps.cisco.com/security/center/resources/security_vulnerability_policy.html#fixes"
      },
      {
        "category": "external",
        "summary": "Cisco Security Advisories page",
        "url": "https://www.cisco.com/go/psirt"
      },
      {
        "category": "external",
        "summary": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html",
        "url": "https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html"
      },
      {
        "category": "external",
        "summary": "Security Vulnerability Policy",
        "url": "http://www.cisco.com/web/about/security/psirt/security_vulnerability_policy.html"
      }
    ],
    "title": "Cisco Enterprise Chat and Email Denial of Service Vulnerability",
    "tracking": {
      "current_release_date": "2024-11-06T16:00:00+00:00",
      "generator": {
        "date": "2024-11-06T15:52:26+00:00",
        "engine": {
          "name": "TVCE"
        }
      },
      "id": "cisco-sa-ece-dos-Oqb9uFEv",
      "initial_release_date": "2024-11-06T16:00:00+00:00",
      "revision_history": [
        {
          "date": "2024-11-06T15:51:53+00:00",
          "number": "1.0.0",
          "summary": "Initial public release."
        }
      ],
      "status": "final",
      "version": "1.0.0"
    }
  },
  "product_tree": {
    "branches": [
      {
        "branches": [
          {
            "category": "product_family",
            "name": "Cisco Enterprise Chat and Email",
            "product": {
              "name": "Cisco Enterprise Chat and Email ",
              "product_id": "CSAFPID-256410"
            }
          },
          {
            "category": "product_family",
            "name": "Cisco Crosswork Network Change Automation",
            "product": {
              "name": "Cisco Crosswork Network Change Automation ",
              "product_id": "CSAFPID-273559"
            }
          }
        ],
        "category": "vendor",
        "name": "Cisco"
      }
    ]
  },
  "vulnerabilities": [
    {
      "cve": "CVE-2024-20484",
      "ids": [
        {
          "system_name": "Cisco Bug ID",
          "text": "CSCwj26667"
        }
      ],
      "notes": [
        {
          "category": "other",
          "text": "Complete.",
          "title": "Affected Product Comprehensiveness"
        }
      ],
      "product_status": {
        "known_affected": [
          "CSAFPID-256410",
          "CSAFPID-273559"
        ]
      },
      "release_date": "2024-11-06T16:00:00+00:00",
      "remediations": [
        {
          "category": "vendor_fix",
          "details": "Cisco has released software updates that address this vulnerability.",
          "product_ids": [
            "CSAFPID-256410",
            "CSAFPID-273559"
          ],
          "url": "https://software.cisco.com"
        }
      ],
      "scores": [
        {
          "cvss_v3": {
            "baseScore": 7.5,
            "baseSeverity": "HIGH",
            "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H",
            "version": "3.1"
          },
          "products": [
            "CSAFPID-256410",
            "CSAFPID-273559"
          ]
        }
      ],
      "title": "Cisco Enterprise Chat and Email Denial of Service Vulnerability"
    }
  ]
}

FKIE_CVE-2024-20484

Vulnerability from fkie_nvd - Published: 2024-11-06 17:15 - Updated: 2025-04-04 17:14

Severity ?

7.5 (High) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H
7.5 (High) - CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H

Summary

References

	URL	Tags
	psirt@cisco.com	https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv	Vendor Advisory

Impacted products

	Vendor	Product	Version
	cisco	enterprise_chat_and_email	*
	cisco	enterprise_chat_and_email	*

JSON

To clipboard

{
  "configurations": [
    {
      "nodes": [
        {
          "cpeMatch": [
            {
              "criteria": "cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "5AD496A5-370D-4D6B-8B7C-189F4071764E",
              "versionEndExcluding": "12.5(1)es9",
              "vulnerable": true
            },
            {
              "criteria": "cpe:2.3:a:cisco:enterprise_chat_and_email:*:*:*:*:*:*:*:*",
              "matchCriteriaId": "5CFB6250-725E-41C1-9669-FCA236D1D1DC",
              "versionEndExcluding": "12.6(1)es9",
              "versionStartIncluding": "12.6(1)",
              "vulnerable": true
            }
          ],
          "negate": false,
          "operator": "OR"
        }
      ]
    }
  ],
  "cveTags": [],
  "descriptions": [
    {
      "lang": "en",
      "value": "A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\r\n\r\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start."
    },
    {
      "lang": "es",
      "value": "Una vulnerabilidad en la funci\u00f3n External Agent Assignment Service (EAAS) de Cisco Enterprise Chat and Email (ECE) podr\u00eda permitir que un atacante remoto no autenticado provoque una condici\u00f3n de denegaci\u00f3n de servicio (DoS) en un dispositivo afectado. Esta vulnerabilidad se debe a una validaci\u00f3n insuficiente del tr\u00e1fico de Media Routing Peripheral Interface Manager (MR PIM) que recibe un dispositivo afectado. Un atacante podr\u00eda aprovechar esta vulnerabilidad enviando tr\u00e1fico MR PIM manipulado a un dispositivo afectado. Una explotaci\u00f3n exitosa podr\u00eda permitir que el atacante provoque una falla en la conexi\u00f3n MR PIM entre Cisco ECE y Cisco Unified Contact Center Enterprise (CCE), lo que provocar\u00eda una condici\u00f3n de DoS en EAAS que evitar\u00eda que los clientes inicien sesiones de chat, devoluci\u00f3n de llamadas o devoluci\u00f3n de llamadas retrasadas. Nota: Cuando el tr\u00e1fico del ataque se detiene, el proceso EAAS debe reiniciarse manualmente para restablecer el funcionamiento normal. Para reiniciar el proceso en la consola del sistema, seleccione Recursos compartidos \u0026gt; Servicios \u0026gt; Unified CCE \u0026gt; EAAS y, a continuaci\u00f3n, haga clic en Iniciar."
    }
  ],
  "id": "CVE-2024-20484",
  "lastModified": "2025-04-04T17:14:45.353",
  "metrics": {
    "cvssMetricV31": [
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "NONE",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 3.6,
        "source": "psirt@cisco.com",
        "type": "Secondary"
      },
      {
        "cvssData": {
          "attackComplexity": "LOW",
          "attackVector": "NETWORK",
          "availabilityImpact": "HIGH",
          "baseScore": 7.5,
          "baseSeverity": "HIGH",
          "confidentialityImpact": "NONE",
          "integrityImpact": "NONE",
          "privilegesRequired": "NONE",
          "scope": "UNCHANGED",
          "userInteraction": "NONE",
          "vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H",
          "version": "3.1"
        },
        "exploitabilityScore": 3.9,
        "impactScore": 3.6,
        "source": "nvd@nist.gov",
        "type": "Primary"
      }
    ]
  },
  "published": "2024-11-06T17:15:15.580",
  "references": [
    {
      "source": "psirt@cisco.com",
      "tags": [
        "Vendor Advisory"
      ],
      "url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
    }
  ],
  "sourceIdentifier": "psirt@cisco.com",
  "vulnStatus": "Analyzed",
  "weaknesses": [
    {
      "description": [
        {
          "lang": "en",
          "value": "CWE-20"
        }
      ],
      "source": "psirt@cisco.com",
      "type": "Secondary"
    },
    {
      "description": [
        {
          "lang": "en",
          "value": "NVD-CWE-noinfo"
        }
      ],
      "source": "nvd@nist.gov",
      "type": "Primary"
    }
  ]
}

Tags

Taxonomy of the tags.

All sightings related to this event Export sightings related to this event

Sightings

Author	Source	Type	Date

Nomenclature

Seen: The vulnerability was mentioned, discussed, or observed by the user.
Confirmed: The vulnerability has been validated from an analyst's perspective.
Published Proof of Concept: A public proof of concept is available for this vulnerability.
Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
Not exploited: The vulnerability was not observed as exploited by the user who reported the sighting.
Not confirmed: The user expressed doubt about the validity of the vulnerability.
Not patched: The vulnerability was not observed as successfully patched by the user who reported the sighting.

Detection rules are retrieved from Rulezet.

Action not permitted

CVE-2024-20484 (GCVE-0-2024-20484)

CERTFR-2024-AVI-0950

Solutions

CERTFR-2024-AVI-0950

Solutions

GSD-2024-20484

GHSA-JVMC-2WG5-J9PW

CISCO-SA-ECE-DOS-OQB9UFEV

FKIE_CVE-2024-20484

Tags

Sightings

Nomenclature