cve-2024-20484
Vulnerability from cvelistv5
Published
2024-11-06 16:29
Modified
2024-11-06 17:20
Severity ?
EPSS score ?
Summary
Cisco Enterprise Chat and Email Denial of Service Vulnerability
References
Impacted products
| ▼ | Vendor | Product |
|---|---|---|
| Cisco | Cisco Enterprise Chat and Email |
{
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"metrics": [
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"other": {
"content": {
"id": "CVE-2024-20484",
"options": [
{
"Exploitation": "none"
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{
"Automatable": "yes"
},
{
"Technical Impact": "partial"
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"role": "CISA Coordinator",
"timestamp": "2024-11-06T17:20:15.324243Z",
"version": "2.0.3"
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"orgId": "134c704f-9b21-4f2e-91b3-4a467353bcc0",
"shortName": "CISA-ADP"
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"title": "CISA ADP Vulnrichment"
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],
"descriptions": [
{
"lang": "en",
"value": "A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\r\n\r\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start."
}
],
"exploits": [
{
"lang": "en",
"value": "The Cisco PSIRT is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory."
}
],
"metrics": [
{
"cvssV3_1": {
"attackComplexity": "LOW",
"attackVector": "NETWORK",
"availabilityImpact": "HIGH",
"baseScore": 7.5,
"baseSeverity": "HIGH",
"confidentialityImpact": "NONE",
"integrityImpact": "NONE",
"privilegesRequired": "NONE",
"scope": "UNCHANGED",
"userInteraction": "NONE",
"vectorString": "CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H",
"version": "3.1"
},
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}
],
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"description": "Improper Input Validation",
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"dateUpdated": "2024-11-06T16:29:20.865Z",
"orgId": "d1c1063e-7a18-46af-9102-31f8928bc633",
"shortName": "cisco"
},
"references": [
{
"name": "cisco-sa-ece-dos-Oqb9uFEv",
"url": "https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv"
}
],
"source": {
"advisory": "cisco-sa-ece-dos-Oqb9uFEv",
"defects": [
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],
"discovery": "INTERNAL"
},
"title": "Cisco Enterprise Chat and Email Denial of Service Vulnerability"
}
},
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"assignerShortName": "cisco",
"cveId": "CVE-2024-20484",
"datePublished": "2024-11-06T16:29:20.865Z",
"dateReserved": "2023-11-08T15:08:07.684Z",
"dateUpdated": "2024-11-06T17:20:30.979Z",
"state": "PUBLISHED"
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"nvd": "{\"cve\":{\"id\":\"CVE-2024-20484\",\"sourceIdentifier\":\"ykramarz@cisco.com\",\"published\":\"2024-11-06T17:15:15.580\",\"lastModified\":\"2024-11-06T18:17:17.287\",\"vulnStatus\":\"Awaiting Analysis\",\"cveTags\":[],\"descriptions\":[{\"lang\":\"en\",\"value\":\"A vulnerability in the External Agent Assignment Service (EAAS) feature of Cisco Enterprise Chat and Email (ECE) could allow an unauthenticated, remote attacker to cause a denial of service (DoS) condition on an affected device.\\r\\n\\r\\nThis vulnerability is due to insufficient validation of Media Routing Peripheral Interface Manager (MR PIM) traffic that is received by an affected device. An attacker could exploit this vulnerability by sending crafted MR PIM traffic to an affected device. A successful exploit could allow the attacker to trigger a failure on the MR PIM connection between Cisco ECE and Cisco Unified Contact Center Enterprise (CCE), leading to a DoS condition on EAAS that would prevent customers from starting chat, callback, or delayed callback sessions. Note: When the attack traffic stops, the EAAS process must be manually restarted to restore normal operation. To restart the process in the System Console, choose Shared Resources \u0026gt; Services \u0026gt; Unified CCE \u0026gt; EAAS, then click Start.\"}],\"metrics\":{\"cvssMetricV31\":[{\"source\":\"ykramarz@cisco.com\",\"type\":\"Secondary\",\"cvssData\":{\"version\":\"3.1\",\"vectorString\":\"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:H\",\"attackVector\":\"NETWORK\",\"attackComplexity\":\"LOW\",\"privilegesRequired\":\"NONE\",\"userInteraction\":\"NONE\",\"scope\":\"UNCHANGED\",\"confidentialityImpact\":\"NONE\",\"integrityImpact\":\"NONE\",\"availabilityImpact\":\"HIGH\",\"baseScore\":7.5,\"baseSeverity\":\"HIGH\"},\"exploitabilityScore\":3.9,\"impactScore\":3.6}]},\"weaknesses\":[{\"source\":\"ykramarz@cisco.com\",\"type\":\"Primary\",\"description\":[{\"lang\":\"en\",\"value\":\"CWE-20\"}]}],\"references\":[{\"url\":\"https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-ece-dos-Oqb9uFEv\",\"source\":\"ykramarz@cisco.com\"}]}}"
}
}
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Sightings
| Author | Source | Type | Date |
|---|
Nomenclature
- Seen: The vulnerability was mentioned, discussed, or seen somewhere by the user.
- Confirmed: The vulnerability is confirmed from an analyst perspective.
- Exploited: This vulnerability was exploited and seen by the user reporting the sighting.
- Patched: This vulnerability was successfully patched by the user reporting the sighting.
- Not exploited: This vulnerability was not exploited or seen by the user reporting the sighting.
- Not confirmed: The user expresses doubt about the veracity of the vulnerability.
- Not patched: This vulnerability was not successfully patched by the user reporting the sighting.