CVE-2024-57727 (GCVE-0-2024-57727)

Vulnerability from cvelistv5 – Published: 2025-01-15 00:00 – Updated: 2025-10-21 22:55
VLAI? CISA
Summary
SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.
Severity ?
9.1 (Critical)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
CWE
  • n/a
Assigner
References
CISA Known Exploited Vulnerability
Data from the CISA Known Exploited Vulnerabilities Catalog

Date added: 2025-02-13

Due date: 2025-03-06

Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Used in ransomware: Known

Notes: https://simple-help.com/kb---security-vulnerabilities-01-2025 ; Additional CISA Mitigation Instructions: https://www.cisa.gov/news-events/cybersecurity-advisories/aa25-163a ; https://nvd.nist.gov/vuln/detail/CVE-2024-57727

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  • Seen: The vulnerability was mentioned, discussed, or observed by the user.
  • Confirmed: The vulnerability has been validated from an analyst's perspective.
  • Published Proof of Concept: A public proof of concept is available for this vulnerability.
  • Exploited: The vulnerability was observed as exploited by the user who reported the sighting.
  • Patched: The vulnerability was observed as successfully patched by the user who reported the sighting.
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